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360 Share Pro

360 Share Pro review: Download doesn't work 432

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I have tried to contact this company informing them of numerous problems with there application. The only way to contact them is by email but unfortunately I can't do that because it says there is an open ticket... Yet on my side it shows closed. I want to get my money back for a service that is not usable. Please give me any assistance you can... An address... Phone number... Email address... Anything to help. Thanks!

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432 comments
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Chris Kluge
Darwin Metro Area, AU
Mar 19, 2010 10:37 am EDT

DONT BUY 360SHARE PRO
I should have checked the forums before I paid for a years membership to 360 SharePro. What a useless product. I was guided to it while trying to download a book. I can't download anything with content. I pulled a 7 Meg file and it was completely empty. I deleted it and searched for another completely different file. The software said I already had the new file and proceeded to name the recently deleted file. Download speed was no faster (a little slower than normal actually) I'll be seeing if they address the problem and take the mongrels to consumer affairs if they don't.

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Rebecca
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Nov 05, 2008 3:21 pm EST

I've been using 360 Sharepro for about a year and all of the sudden it will not open anymore. No matter what I try. When I try to get "tech support" from their website they say they cant validate my e-mail, send me in circles, and there are no phone numbers to call. I paid for life subscription. Doesn't look like I'll be getting it.

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Debra Knab
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May 08, 2007 12:00 am EDT

I also paid for 360 share pro by credit card. It was supposed to be a one time fee for unlimited music downloads. It didn't connect most of the time and now it won't even pull up the page. I tried uninstalling and reinstalling it and now I don't have it at all. I would like a refund.

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linda langer
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Jul 30, 2007 12:00 am EDT

I have purchased this program (LIFETIME) 3 times now... yes I`m an idiot. When I have it it works great however I don't know whoas lifetime they refer to when u buy it. Also it is supposed to cost under 25 bucks but when they charge my card its 67. I go for customer support and they say they don't know me.

People do not make my mistake!

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Peggy Chamberlin
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Jul 26, 2007 12:00 am EDT

I, like all the rest here, was downloading a different program and got this worked great in the beginning. I paid for lifetime and movies and had to problems, then all the sudden, cant contact anyone by phone or email. What the heck is going on? Lifetime of who is what i am wondering what a scam they have going and they are awful sneaky too. So now what do all of lifetimers do get screwed? What is up with no one being honest anymore? So wrong, so wrong, i am so pissed about this.

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Philesa Braddy
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May 04, 2007 12:00 am EDT

I paid for a Lifetime Membership and now I can't even access the site. If anyone knows of a place, number, or e-mail please give it to me. I would like to get my money back for their false advertising. PLEASE HELP.

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TAMMIE NELSON-ROSS
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Nov 17, 2007 12:00 am EST

I PAID FOR UNLIMITED USE THRU 360 SHAREPRO AND NOW IT WILL NOT DOWNLOAD AND WHEN I TRIED TO REDOWNLOAD IT THE WANT ME TO PAY AGAIN FOR LIMEWIRE WHICH IS THE SAME COMPANY. NOW IF I PAID ONCE FOR UNLIMITED DOWNLOADS IT SHOULD BE UNLIMITED. THIS COMPANY SHOULD NOT BE ABLE TO MAKE PEOPLE PAY MORE THAN ONCE FOR THIS SERVICE.

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Kate Alexandra Bloxham
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Feb 08, 2007 12:00 am EST

I have just purchased 360 sharepro download product which was £0.99 a month for two years, it gave me the option to have 3 other facilities which involved protection spyware/download protection and said that if I required them I should check the box, I did not require them so I did not check the box. After I paid it highlighted that the total amount was £50 odd would be taken out of my account, which is not even close to 99p a month for two years. I immediately realized a mistake had been made so I contacted their customer service chat line to explain they had charged me to much and in one payment. Their chat line has treated me as a joke, not answering my questions and writing random lines of letters that do not make any sense. I asked for a number to contact somebody that I could speak to before my transaction goes through and they just ended the chat and ignored the rest of my messages therefore leaving me with no knowledge on whether or not I am getting a refund for a service I purchased minutes before. It clearly said on their site that there was a 7day refund policy but the little bit of sense I did get out of the chat line was that they still charge £7.50 admin fee, I advised that I purchased the service seconds before and that if they stopped it immediately the transaction would not go through. They would not do this even though they had over charged me and falsely advertised their product. Now I am left not knowing if I am going to get my money back for a product I do not have anyway and no number to contact anybody. This site is outrageous and should be shut down immediately.

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Fallon Looney
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Oct 30, 2007 12:00 am EDT

My 360 share pro wont work either for about the last 2 weeks Ive had this problem cant contact any one or anything to get help and i paid for 2 year service only had it for about 8 months yall need to fix this problem or give my freakin money back A.S.A.P

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LaToya Sanders
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May 14, 2007 12:00 am EDT

First of all they said that it was gonna be $19.99 then when i entered my credit card number it actually took $60.00. It worked fine for a few weeks then now i can't even get it to work or even pop up. This is sad that these people can just work you out of your money.

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GeorgeS
, US
May 18, 2011 12:01 pm EDT

Everytime I go on to this program and try to down load I have problems. The download that I do get it screw up and want go to Itune. What I need is a refund of my money.

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360 share pro music download
Newton, US
Mar 07, 2010 7:06 pm EST

i payed with debit card over the internet but got a worm and trojent had to redue whole computor but my share pro did not come back up? thank you debraa bennett here is my password d423 bennett

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spunkybubbles
New Albany, US
Jan 30, 2010 5:59 pm EST

Bought this site for my husband for Christmas and it has quit working ! I have found this number and will try it Monday- [protected]. If Anyone else gets through please let me know, Thank you for this site. M Mings

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Patricia Nolasco
Houston, US
Jul 26, 2009 9:44 pm EDT

every time i use 360 share pro and im downloading a song it freezes up in between. Is always just with your product.

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mtweaver
cumberland bay, CA
Jun 20, 2009 6:18 pm EDT

I paid a one time fee for share pro. I had to reload my operating system on my com. Now I can't reload share pro and they don't even bother to answer my emails.

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LAMIKA MEEKINS
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Sep 04, 2008 3:41 pm EDT

I go download a song when i go to burn it to a disk it burns half the song and jumps to the next song not letting the first song complete.

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brenda
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Jul 23, 2008 9:44 am EDT

I have had 360 share pro for a year now i have bought the lifetime package but it wont let me download, and i have no way of getting in contact with this company.I would like to have my money refunded if the service I purchased in good faith is no longer available

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Nicole
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May 08, 2008 7:02 pm EDT

I bought 360 Share Pro and I can't seem to find how to change the skin. I cannot read any of the music because of the black and red. What do I do?

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TaQuitra Fleming
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Mar 19, 2008 8:05 pm EDT

Money was taken out of my account without my consent. I would like a refund. I can't get any response from this company. Other people are talking about a download that I never receive.

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Cyril James
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Jan 12, 2008 12:00 am EST

I tried to download limewire from this site but was diverted to 360shareprodownloads. £58.76 was taken off my credit card for software I did not want.

Beware people!

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Alejandro Rojano
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Dec 27, 2007 12:00 am EST

I try and open the icon to download music and it won't open. I download the latest software from their website and still it doesn't work. I sent them an email requesting help and got no response. It works on one of my computers but not the other. Service sucks!

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Greg Marr
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Oct 05, 2007 12:00 am EDT

I purchased this some time back & now after i had the crash it won't reload without asking for my account details. I've since found my account # so i expect it to be amended asap.

Regards

Greg.

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James Taylor
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Sep 11, 2007 12:00 am EDT

I too am having the same problem with 360 Share Pro. I paid for a lifetime subscription, and used the service for approx. 1 year. Now the icon on my desktop does nothing, and the program will not open. I suspect that I've been scammed, as it appears many others have been as well.

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Darren Wayne Pulliam
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Sep 04, 2007 12:00 am EDT

I had to re-install my Windows XP operating system so I also had to run the "setup" program for my "360 Share Pro" too. Now the program won't connect. People stay away from this scam software!

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Nicola D'Souza
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Apr 27, 2007 12:00 am EDT

We aid for this lifetime subscription. They gave us a valid password and after downloading a few songs the first time, we are now unable to use this software.

My transaction for USD 61.66 was made through mp3netonline.com. How can i get my money back? Please help.

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Claudio Pietrantonio
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Oct 02, 2007 12:00 am EDT

When I click on the little icon the screen doesn't even appear! Stay away from this system!

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Sambo1
hurley, US
Oct 05, 2009 4:10 pm EDT

THey Will Not respond back after they got the money

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harold fiero
Wildomar, US
Aug 23, 2009 2:32 pm EDT

do not like this product and want my money back

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Brenda Leath
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Jan 02, 2008 12:00 am EST

Paid for lifetime membership and cannot get it to work

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alfred smith
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Dec 01, 2007 12:00 am EST

I lost my downloaded program and can't get it back.

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Lenore Frost
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May 27, 2007 12:00 am EDT

360 share pro is a f*ckin piece of worthless ###, should be f*ckin destroyed.

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Janet Running Crane
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May 23, 2007 12:00 am EDT

I paid 46.88 for unlimited downloads from this site and now can't access it.

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Geriann
Fort Wayne, US
Jun 19, 2012 11:39 am EDT

Your firewall could be blocking the connection which is not uncommon is P2P applications. Here are a couple of links I found that might be helpful to those of you who purchased Sharepro.

http://forums.cnet.com/7723-7597_102-202541/so-should-i-delete-my-360-share-pro/

http://www.mywot.com/en/scorecard/360share.com

Before you purchase any software, take the time to check on the reputation of the software and company. It's well worth the few minutes.

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George Hoffman
Kitchener, CA
Jun 19, 2012 11:34 am EDT

I had 350 Sharepro for over a year. Now it's not working. The status bar at the bottom reads "starting cannection" but it never comes up. This program is useless.

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George Hoffman
Kitchener, CA
Jun 19, 2012 11:27 am EDT

I hade 360 Sharepro for over a year. Noq the program does not work. It reads at the bottom STARTING CONNECTION but is doesn't connect. "What's up with that" This program SUCKS!

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madcow94734
, US
Jan 30, 2012 2:04 am EST
Verified customer This comment was posted by a verified customer. Learn more

ALL THIS ### IS IS FROSTWIRE LIMEWIRE ADS OR SOMETHING YOUR LUCKY IF YOU EVEN GET ONE SONG THAT ISN'T.

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shamya
columbus, US
Jul 24, 2011 3:26 pm EDT

Very unhappy customer, I had 360shares for over 3 months now by the way the system stills freezes up but thats not the problem i have at hand right now with the company .I went over the weekend and got me a new computer now thinking i already just paid for the whole year i can download the software again to my new computer. But when i went to download the software it sent me to a billing page to put your information in so i went in just paid 2.59 for the monthly plan but not even in 5 minutes i get a text from my iphone from my bank statement telling me they took out almost 70.00 dollars out of my account for a services one i have already paid for months ago and they was only to take out 2.59 cents this company is scam i dont have any numbers to get in contact with them and i want my money back or i will seek a lawyer .

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HSinner
Port Charlotte, US
Jun 19, 2011 3:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I never had any problems with 360 Shar pro until the last several weeks everytime I try to download they tell me it is an illegal download and need to go to another sited. Tried to contact customer support no answer and they have not returned any emails I have sent for support. Very dissapointed ...

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PCPete
Yarra Glen, AU
Jan 25, 2011 12:53 am EST

I've had the same issue, but I've recovered the money ("lifetime download", HA!) from my credit card company, and I've reported these criminals to the local police internet fraud department and my ISP (FWIW).
OK, so can anyone here recommend a client that DOES work?
I much preferred the old advertising-funded download sites. They were annoying, but at least they worked.
On a lighter note, has anyone else wondered if this is one of those "make money from home" schemes? :)

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360 sucks
Sydney, AU
Jan 09, 2011 3:44 am EST

I am one of the many who have been ripped off by this so called p2p. I belong to another p2p program and i can assure i have made my feelings about 360Share right through the whole of it... I paid good money for this 360 only to find i can only get single mp3`s at a time.I`m too used to getting complete albums and at excellent bitrates . Mine also would not open until i found that when installing it, it wiped my Java..so as you all can imagine, 360Share Pro is now dead and buried.I hope many will take my advice and stay well away.

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