Menu
JPMorgan Chase Customer Service Phone, Email, Contacts

JPMorgan Chase
reviews & complaints

www.chase.com
www.chase.com

Learn how the rating is calculated

2.6 1444 Reviews

JPMorgan Chase Complaints Summary

583 Resolved
860 Unresolved
Our verdict: Dealing with JPMorgan Chase, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Verified
The authenticity of the customer service contact information for JPMorgan Chase has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of JPMorgan Chase. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

JPMorgan Chase reviews & complaints 1444

Filter reviews by rating
5
1 review
4
0 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest JPMorgan Chase reviews & complaints

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

JPMorgan Chase resolving issues with chase manhattan bank

I also suffered problems with Chase regarding unwarranted interest hikes, insufficient explanations, and unhelpful representatives. However, by contacting the Better Business Bureau, I was able to achieve favorable resolutions with Chase. Complaints can be filed on BBB's website and the forms allow for detailed information regarding the specific complaint. In the future, I will no longer do business with Chase and I urge others to stay away from them as well.

Read full review of JPMorgan Chase and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
M
M
Miss Stasha
Redwood City, US
May 07, 2009 2:47 am EDT

http://swindledbychase.blogspot.com/

educate yourself and don't be a victim of this horrible company

P
P
patsy galvan
,
Aug 19, 2007 3:03 pm EDT

I too have been harassed by CHASE BANK. If I am late on one (1) payment, they start calling me 4 to 6 times a day. I have my answer phone on. What they do is call, then let it ring until my answer5 machine comes on then hang up. They end up placing one (1) message a day on my phone, so that it looks like they only call me once a day. Pretty clever of them, but I have seen how many times they call me. In the very beginning, I was making a $78.00 a month payment, which they said was what I needed to pay. Least be knowns to me, they were tacking on the interest. Then, when I was over the limit, they tacked on even more. I tried to pay so that I could get caught up. I got a letter from them telling me they were canceling my credit card. When I called them they said I was over the limit. I told them I had been paying what they had told me. They told me if I had a problem with it, to file a complaint. I did. I never heard anything. SO, here I am trying to pay them.

E
E
Eileen T
,
Aug 01, 2007 7:16 am EDT

I have had a Chase account for 13 years. The customer service seemed to be courteous and reasonable in the earlier years. They have made so many changes lately and it is always for the worst. They treat their customers like dirt.

I have always maintained a $3,000 minimum. In the last year I believe they tricked the customers. They said that checking accounts are now free with no minimum. (I still have an account plus IRA). Now when ever there is a slight problem with the account I am hit with an extremely high fee of $35.00. They paid a check for me with uncollected funds in which the difference was 6 cents. In the past, they would permit me to go over a few pennies. When I explained that $35 was an unreasonable penalty for 6 cents they could not help me. The next day when all of my funds were available I was $35 below which caused more fees on small purchases that I made at convenience stores. So I got a few more fees of $35 each for transactions of $1.00 each. No help from customer service, no satisfaction.

If I keep my money at Chase, they will make more money from me from the unfair fees that they hit me with. They are slow to release your funds, but quick to take the money out. It seems like there is always some problem or change that I am not aware of . At this rate, it is hard to maintain the modest savings that I already have with them. They will of course tell you that checking is "free" and there is no minimum balance. However, by the time they hit you with fees, you cannot even pay your rent!

J
J
jcmansu
Stockton, US
Feb 03, 2007 6:43 pm EST

I agree with you completely. We canceled our Chase card after they hike our interest rate of 19 % to 29% with no warning. They were over charging us on interest for a transfer which lowered the rate for 60 days. So they had to refund us $264.00, NOW GET THIS, they have charged me interest on the money they over charged me and had to refund me.

STAY AWAY FROM CHASE THEY ARE CROOKED AND I STRONGLY BELIEVE APPLY FRAUDULENT CHARGES TO YOUR ACCOUNT.

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

JPMorgan Chase dishonest mortgage foreclosure

Due to both of us losing our job at the same time, we were forced to file bankruptcy in 2005. Thanks to God's providence, we were able to "save" our home, or so we thought.

After the bankruptcy was discharged, the mortgage company, Chase Manhattan Mortgage Bank, began sending me "statements" from their "Homeowners Assistance Division" that did not show a due date, and, had the following statement printed on them:

This statement is not a request for payment. Another statement will be printed and mailed to you upon application of your next payment.

Like any logical person, I assumed that this was their way of "helping me reestablish my credit", and, twice over the course of a year and a half, I took advantage of this by paying "late" (according to my ORIGINAL loan terms, which again were not listed on the "statements" I was receiving). This, apparently, was my "crime".

All was (seemingly) good until Chase returned my November 2006 payment with a curt letter that listed "Need up to date funds" as the "reason" for returning it. I called them and was told that I owed them over $4,700 for payments, late fees, and legal fees (the "up to date funds"). I asked them to tell me what the late and legal fees were for, and they wouldn't. I requested that they send me a detailed statement of what I owed, which they said they would. I have not received it to date.

A week later, I received a letter saying that I owed them the above amount "plus any other payment that becomes due in the interim" by December 16th or they would take legal action. I called them again and asked them to explain how I could have "late fees" when there is no due date on the "statements", and, why none of their statements indicated that I was being charged or accruing late fees? I also asked them to explain what the "legal fees" were and when they were incurred. They skirted the issues (rudely and arrogantly) and basically argued with me. I finally got them to say that the amount I owed them was made up of three "late" payments plus late charges of over $400 and legal fees of $700. I demanded again that they send me a written, detailed statement of what they claimed I owed them.

Since I didn't get the requested information, and since the deadline was imminent, on the advice of my lawyer, I sent the certified amount of three payments plus three late fees (approx $3,900) along with a letter recapping all of this and AGAIN asking for a detailed statement showing their charges. This was signed for by them prior to their December 16th deadline (12/15).

Their response? A week later, I received a letter from their lawyers indicating that they were initiating foreclosure proceedings. A couple days later, I received the check back with the same stupid "reason": "Need up to date funds".

The sad part is, I had been putting money away in savings which I could have used to pay their "late fees", if they had only advised that I owed them! Instead, they wait until it is a very large amount, obviously banking on the fact that most people couldn't come up with the money to pay them.

DO NOT get a mortgage from Chase Manhattan Mortgage company! They have made NO effort to resolve this amicably. They seem intent on putting the screws to us, simply because they think they can get away with it.

I have seen several other [redacted]s about this reprehensible company, who preys on those who are least able to help themselves, due to financial hardship. I would heartily recommend that a class action lawsuit be filed against these jerks to make them pay for their insolence!

Read full review of JPMorgan Chase and 9 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
9 comments
Add a comment
J
J
joebreal
Paducah, US
May 19, 2013 2:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Chase bank is full of greddy, overpaid, over educated ### sticks. There is power in numbers, so unite to form a coalition, God knows the O.C.C. is corrupt as the banks, as is evidence in their sham of a Independent Foreclourse Review.

G
G
guijahmoon
Prospect Park, US
Aug 13, 2012 7:09 am EDT

Chase Manhattan Mortgage is a Fraudulent And Terrible worst than any forgien threat to our country. moreover they are reprehensible liars. I lost my home after I advised them of an accident on my job lead to disability. I was ripped from my home and throw in the street. Letters were sent with total fraudulent statements. also I purchased a accidental disability insurance policy too. It was cancelled by Chase with no explanation after the forms were faxed to my Doctor. Then I had a letter from Prudential Insurance stating no lapses in coverage for homeowners insurance. Chase said unacceptable documentation. and threw me out on the street. My Doctor wrote Chase several times on my behalf requesting them to fix their records and it would be a social disaster for me to lose my home. They ignored our plea. Chase Manhattan is the terrorism that threatens Americans...Believe this it is true...

H
H
hopelesshomeowner
harrisburg, US
May 10, 2011 3:05 pm EDT

Chase mortgage is the biggest bunch of idiots I have ever had the misfortune of dealing with. I applied for a loan modification and was approved, but instead of lowering my payment they actually increased it by 200.00 dollars. If i couldn't make the original payment, how do they think I can make the higher one? I wish the government would shut them down!

D
D
Disgusted in MD
Union B, US
Sep 29, 2010 11:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

These stories are all so familiar. We too were given the same run around with Chase when Chase jumped the gun by the one last day we had to pay our land taxes, and paid the taxes for us. Since my husband and I are self employed and had been struggling for years, we weren't able to make the full payment plus the additional full year's escrol payment. We made three month's payments that were just shy of the new full amount (dumb move) - that they considered to be missed payments. During this time, we kept calling and calling to see about loan modification, or to see if we could put the amount of the escrol on the back side of the loan (we had been in the house for over 11 years by this time and had paid them hundreds of thousands of $ by this time, so we weren't going to walk away...) but we were never able to get an answer. After not making any payment for two months, we were sent foreclosure papers. Talk about fast!
Finally, after getting so upset, spending hours on the phone and getting three different new monthly payment amounts, (but never any legal signed document to back it up!) I called our Congressman and was referred to a housing counselor. The housing counselor who had been in the business for years, called and spoke with some idiot at Chase, only to get a different monthly payment amount. And no guarantee that foreclosure would be stopped. So why would we send them any money ANYWAY? The housing counselor was stunned and said, "I can't believe this, - but you are getting SCREWED! He then suggested that we file bankruptcy to stop the foreclosure. The saga continues, but it has left a very bitter taste in my mouth. I've worked so hard, paid my own way, been a productive member of society and this is the help I get? Today in the Washington Post (9.29.10) there's an article on how back handed and screwed up the mortgage lenders are. What's next? A bunch of law suits (legitimate ones, albeit!) that our government (and our tax money) will have to bail out? When are the greedy b*stards at the banks and Wall Steet going to pay?!?!?

A
A
armistead
Kernersville, US
Sep 07, 2010 11:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Chase had been a nightmare. My wife was on disability. I lost my job due to a nerve disease, but went to work for myself instead of waiting years for SS. I did OK until the economy went bad. My illness put me basically out of business, lost my license, but I still tried...but enough of that.
We got 4 months behinds. Chase told us to do a modification. Like most, after hundreds of phone calls, runarounds, we got in the mail that we had been approved and the paperwork was being done and we would later get our payment schedule. We even offered to make some payments why they were doing the workout, but they wouldn't take them or said they couldn't why the modification was in progress. So after a few months we called about when we could start making payments. They said our paperwork was too old and somehow after being approved, we're not approved. Even during the approval process, we had to call non stop to get the paperwork. Twice we were told it was mailed, we never got it. We were waiting on forms. We finally printed the forms off the net ourselves and mailed them. Each month we would send paperwork only to be told later they need more paperwork, but we were relieved when we got the letter we were approved. We asked how could they approve us, give it to us in writing and later just say we're not approved. We asked to redo the paperwork, but now it's too late. They told us we're approved and so we wait, they didn't contact us, anything. When we didn't recieve a payment plan after two months of being approved, we called them, only to be told we're not approved and they had already started foreclosure. You call and no one ever has a clue what has been done. During this whole process, over 12 months we offered over and over to make payments. We could've probably even caught up or now be only a few behind, but they refused to take them. May they rot in hell.

C
C
ChrystalM
, US
Apr 05, 2010 2:28 pm EDT

I completly agree with TC. The exact same things are going on with my mom. Chase will not send her any statements, which she has requested on numerous occasions. A chase employee told her that statements are a courtesy! A courtesy? Really? They also made modifications to her payments and was told not to send a payment until she received the paperwork.. Guess what, it was never sent. That too must be a courtesy. She can never get ahold of anyone. They purposely leave her on hold for 45 minutes to an hour. And she hoes through this about 5 times a month. Obviously chase thinks people have nothing better to do than sit on the phone for an hour just to get connected with a ###, an ###, someone who gives you the cplete runaround, someone in a different country. I mean you would think with this being such a big company that they could possibly get it together but no. They operate as if all the employs were just thrown into this job and when they don't know what to do or say they just put you on hold. Chase manhattan, Fannie Mae, Freddie mac, bank of America, ect... Are A SCAM. They don't care about the American people. They are just here to make as much money as possible whatever the cost. I wish we could get enough people together to actually do something. We need to take a stand against these companies. I feel like I haven't even scratched the surface about this Horrible company! NEVER go through Chase. You WILL regret it!

T
T
TC Webb
Rowland, US
Jul 10, 2009 2:56 pm EDT

It would seem with as many people as there are complaining about Chase mortgage SOMEONE would do something about it. I too am losing my home.Through a series of events which affected my finances drastically I got behind in my payments. I sent my paper work in THREE times. Each time it was "lost" and I was passed around from person to person. I called Chase 83 times. (that's just the number since I actually started counting). I was passed around from automated system to automated system. When I did get to talk to someone I either go cut off or they had to transfer me to another person where I was either put on hold from 20 to 45 minutes, THEN cut off or I got a voice mail that was always full and couldn't leave a message. Out of all of these calls I actually got to leave a message two times and NO ONE called me back.

I got a letter stating that forclosure procedings had been started. I called Chase another 32 times and finally got through to someone else who said my case had been refered to "Fanny Mae". It took another twenty or so calls to get hold of that person. Who said they would be sending me a packet to discuss modification. They sure did and the payment was due in 10 days. It also stated that these payments would go on for three months and at the end of three months if the rest of the payments were not caught up that the foreclosure would continue. Mind you that the last three times I submitted my information I was also told I did not have to make a payment until I received my new contract. That only served to get me more behind.

Due to cuts at work I could not make these payments. I tried, without success, to call the person who had been assigned to my loan another twenty or so times. My house was now going to be foreclosed on. I sought out the help of an attorney who I thought had my best interest at heart since I was paying him to help me. Yes, I guess I am truly ignorant when it comes to all matters legal. It certainly felt like I was just thrown out to sea with a very small life jacket. In other words I ended up in worse shape than I was to begin with. If that was possible. So much for Chapter 13. Now I'm just completely sunk. Now I can't even talk to anyone for help. No one will listen since I filed Chapter 13. So the thing that was supposed to help me out more or less has become a lead weight around my ankle. The payment I was supposed to make to chapter 13 is more than it started out to be in the first place and I was told that it would increase. What a crock. The payment they had in mind would have left me $250 to $400 every two weeks to pay my bills, my car insurance, gas to work and feed my grandchildren and other micellaneous bills that came along. That was rediculous. So between Chase and my well meaning lawyer who thought he was doing me a favor I'm screwed.

If I was a deadbeat or drug addict or lazy so and so I would think I deserved this. Just the opposite. I am a hard working person who has always worked hard to improve life for me and my family. I took in my grandchildren when my daughter got hurt a work and couldn't support them, Eventually I took her in too because she lost her job due to her injury (although her employer says differently). She too is a hard working single mom. I'm proud of her for not laying around sucking off the wellfare system. This is the reward we both got. Doesn't seem fair..

Now once again, at the age of 51 I have to uproot my family. I blame my situation on bad luck but also on Chase mortgage WHO NEEDS TO ANSWER THEIR PHONES. They also need to make their employees accountable when the "lose" someone's paper work. Especially when that paper work contains information that could financially cripple someone if it fell into the wrong hands. I as well as others have trustingly sent our lives in a paper packet to Chase who lost it. Funny, no, not funny, tracic thing is Chase is NOT held accountable for it's screw ups.

As for out dear president. I wrote to him and he didn't dissapoint me. I didn't think he would care or reply and he didn't. All this BS about help for home owners is just smoke and mirrors. Trying to make it look like they are actually interested in helping. They are not.

I was told that the lenders don't want our homes. Then what do they want? If they really wanted to help there wouldn't be so many losing their homes.

As much as it tears my heart out to lose something that I've worked so hard for I guess there comes a time to let it go before it drags me under and destroys me completely.

D
D
demonhunter5110
Tampa, US
Mar 07, 2009 11:44 pm EST

chase lied to us as well. they told us we qualified for a hardship loan modification after i injured myself on my job and ran into financial problems due to the injury. long story short we had to file 3 times for this modification because they kept loosing our paper work. after the 3rd time filing they sent a letter stating the only way they could process the loan was by paying 1500$. so from my settlement we paid what they asked and then they claimed they lost our paper work again and was foreclosing on the house. everytime we tried to speak with a supervisor they kept sending us to a new supervisor who had no idea what we were talking about. they lied to us and caused us to file bankruptsy. the company i worked for went out of business and i had to get a job that paid a fraction of what i was making. also chase bank raised our rates to 15% from 7% in a matter of months. the president and these other jerks claim we all over extended ourselves and caused the housing collapse. this is only a very small percentage compared to others like myself who did all we could do. and now we dont qualify for any stimulus help. so we are not leaving our home. they can throw us in jail if they have to, but we are not leaving. im sick of the talk that us home owners caused this. its bull ###! the banks caused this by over extending themselves. plus they dont tell you about the trillions of dollars in derivatives these corporations lost. they are are scam artists and have no interest in helping you. the ceo's walk away with billions and let these companies go under. it makes me sick. wake up people. they are crooks and liars. stop believing all this garbage on cnn. they caused this. now just wait cause obama is moving for a single global bank. now were really screwed

E
E
Eric
,
Mar 12, 2007 2:13 pm EDT

I do not want to sound like I am attacking you but I want to make a few points. First, a lender makes no money on foreclosing your home. Many people have the idea that a mortgage company that has a loan outstanding for 100k and forecloses on the home worth 200k, gets to keep the equity...no they can only receive the outstanding balance. Attorney fees, etc, are just that... paid to attorneys. Foreclosures are a major problem for lenders and the higher a lenders foreclosure %, the lower its rating is on wall street. Lenders hate foreclosure. So, praying on the innocent...not really.

Second, if the company has done something wrong, and you are right... a foreclosure must go through a judge and you have every right to show the evidence. In any event, its sad that they did not staple the late fees notices to your front door every month, but in my experience you would have just used the excuse that you use the back door and didn't see them.

ComplaintsBoard
M
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

JPMorgan Chase - chase keeps insisting that I owe them this money, and I do not

The Business is Chase Manhattan, The Chase Home Finance Department that holds the Mortgage to my Home, It all began when my one of the agents with my insurance Provider accidently cancelled my insurnace by one digit , It was suppose to be another persons account they were cancelling, but instead it was mine, well Chase Home Finance sent me a letter stating...

Read full review of JPMorgan Chase and 24 comments
ComplaintsBoard
V
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

JPMorgan Chase ruining my credit

In July 2005 Chase claimed I was 30days late on my payment increasing my interest rate to 27%, my bank payment history showed I made a payment for the month of July also in April 2006 I made a payment of two thousand at the time I had a balance of over four thousand, on my May 2006 statement the balance was over 3 thousand dollars more than one hundred of fees was added. Chase stated on my Credit Report I'm 90day late. Which is ruining my credit. I closed that account over 2yrs, no matter how much money I pay, my balance never goes under three thousand dollars, I sent letters to Chase asking why I’m paying some much fee why my interest rate have skyrocketed to 27% without any explanation all I get is numerous amount of phone calls at work and home without any help. Now when they call...they don't hang-up the phone, when I check my messages all I here is that beeping noise the sound...the phones makes when it's left off the hook, happens everyday now!

Read full review of JPMorgan Chase and 35 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
35 comments
Add a comment
J
J
jesse robles
, US
Feb 26, 2024 11:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

My certificate of deposit account was compromised, real-time fraud detected phone fraud by an imposter who pretended to me with my personal information.

G
G
Gika
Newton, US
Dec 03, 2023 3:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

feb 2023 chase closed my account and I never received my deceased husbands social security check of $2078.00. I have proof they had it on the statement it looks like maybe it was sent back however I’ve contacted ss and they have no record of that they also told me they can’t intervene with the bank I don’t know how to get that check back

W
W
WandaEMM
Ocala, US
Oct 22, 2023 6:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I recieved an EMAIL, from Someone claiming to be a HEAD OF YOUR BANK. JAMIE DIMON, about Beneficiary issue! I need to have this looked into! An the bank Jamie Dimon, needs to be notified that he is a target of a scam.

Thank you

My Name is WANDA MARTIN

my email is: martin241900@gmail.com

H
H
Help needing
Omaha, US
Jun 25, 2023 7:25 pm EDT

I have no formal confirmation as to where my fund got put to

H
H
Help needing
Omaha, US
Jun 17, 2023 2:14 pm EDT

A police report was file as well

S
S
Sam Belland
Rhinelander, US
Jun 06, 2023 10:09 pm EDT

Hello, I’m reaching out to you in hopes of negotiating a settlement for my FRCB shares. Please respond to this message if you have any interest in negotiating before I file a formal lawsuit. Thanks

B
B
Bobbie Ohumukini
San Diego, US
Apr 11, 2023 10:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I left my employer and the send me a "Chase" check for over $8k so I deposited it in my "Chase" account. It is on hold for 2 days, why..? It is Chase to Chase and you still hold it? I have no money and my account is negative because the check was not credited to my account.

D
D
Dani004
, US
Mar 11, 2023 9:58 am EST

Completely misrepresenting ads and promos. Open a savings account with the $700 promo and NEVER received a dime. In addition, after complaining to BBB because their escalation department did not contact me ... they told me they WOULD not do anything for me! Great customer service ever.

S
S
Salah Omairat
, US
Nov 02, 2022 4:32 am EDT

i had a business account with them back in 2015. my account got frozen. corp name was dahaleel inc . Chase froze my account and i never recieved my money back. chase owes about $13,000. i never received anything back.

N
N
nachman weiss
, US
Sep 03, 2022 6:04 pm EDT

Chase keeps on closing my account based on the fact that they once closed one of my accounts many years ago

i was never given a reason as top why they even closed my account

JPMorgan Chase In-depth Review

Overview: JPMorgan Chase is a leading financial institution in the industry, known for its extensive range of services and products. With a strong presence in banking, investments, and credit cards, JPMorgan Chase caters to the diverse needs of individuals and businesses.

Financial Stability: JPMorgan Chase exhibits remarkable financial stability and performance. The company consistently generates substantial revenue and maintains a strong profitability ratio. Its consistent growth over the years reflects its ability to navigate the market successfully.

Customer Service: JPMorgan Chase's customer service is commendable, with a focus on quality and responsiveness. The company offers multiple customer support channels, including phone, email, and online chat, ensuring that customers can easily reach out for assistance. Customer satisfaction ratings and feedback indicate a positive experience overall.

Product Offerings: JPMorgan Chase provides an extensive range of products and services, catering to various banking, investment, and credit card needs. Their offerings are diverse, feature-rich, and provide numerous benefits to customers. In comparison to competitors, JPMorgan Chase stands out for its product diversity and innovation.

Online Banking Experience: JPMorgan Chase's online banking platform offers a user-friendly interface and seamless functionality. It is easy to navigate, ensuring a hassle-free experience for customers. The platform provides essential features such as bill payment, fund transfers, and account management, enhancing convenience.

Mobile Banking Experience: JPMorgan Chase's mobile banking app is well-designed, offering a smooth user experience and excellent performance. The app includes features like mobile check deposit, account alerts, and budgeting tools, making banking on the go convenient and efficient.

Fees and Charges: JPMorgan Chase's fees and charges are competitive within the industry. The company ensures transparency and clarity in fee disclosures, enabling customers to make informed decisions. A comparison with competitors reveals that JPMorgan Chase maintains reasonable pricing for its products and services.

Security: JPMorgan Chase prioritizes the security of customer information and transactions. The company employs robust encryption protocols, authentication methods, and fraud prevention measures to safeguard customer data. In the event of security breaches or incidents, JPMorgan Chase demonstrates a prompt and effective response.

Accessibility and Inclusivity: JPMorgan Chase is committed to providing accessible banking services for individuals with disabilities. The company offers accommodations for customers with visual impairments, hearing impairments, and mobility limitations. Additionally, multilingual support and resources cater to diverse customer needs.

Corporate Social Responsibility: JPMorgan Chase demonstrates a strong commitment to social and environmental responsibility. The company actively engages in sustainability initiatives, community development projects, and philanthropy. Ethical practices and robust corporate governance further enhance its reputation.

Overall Rating: Based on the comprehensive review, JPMorgan Chase receives a high overall rating. The company's financial stability, extensive product offerings, excellent customer service, and commitment to security and accessibility contribute to its positive evaluation. Potential customers can confidently choose JPMorgan Chase for their financial needs, considering its strengths in these areas.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

JPMorgan Chase contacts

Phone numbers

1877 242 7372 +1 (713) 262-3300 More phone numbers

Website

www.chase.com

Most discussed JPMorgan Chase complaints

ruining my credit
7
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with JPMorgan Chase?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JPMorgan Chase Customer Service. Initial JPMorgan Chase complaints should be directed to their team directly. You can find contact details for JPMorgan Chase above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about JPMorgan Chase. Discuss the issues you have had with JPMorgan Chase and work with their customer service team to find a resolution.