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Does anyone have a phone # for these jerks or the name of the company ? I wish I i would really like to know how they got my card #
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a charge of $6.43 from them on 1/24/14 and I do have a phone with Assurance Wireless. However I had not called this month to add minutes and be manually charged, So I know I didn't authorize such payment. I called Assurance wireless first before calling my back to disputed it and they agreed they had charged it because my account was under automatic pay. I explained I haven't had my account on autopay nor is that the amount they charge when I call to add my minutes manually. I asked to have the card removed from the system, remove the autopay which I never requested and I want my refund. She agreed to do so immediately and sys I would get my refund back on my card in 7-10dys.
I don't have T Mobile or a go phone or AT&T or Boost Mobile, so why was I charged $37.73?
I am having my bank refund me this as I did not authorize the charge!
Just checked bank statement and they charged us $50 and $304 we do not have cell phones or anything. It is a scam. I agree with you 100% they need to be stopped
I also have never had a T-Mobile account or made purchases. Nonetheless, T-Mobile charged my credit card and bank $272.00. They agreed to remove all traces of my info and send me a check for this amount and $200.00 for inconveniences. I never have received anything. I have now filed suit against T-Mobile and sent them requests for discovery. A paralegal called me who was extremely rude. She was informed to never personally call back but have a real attorney call. The FTC and FCC needs to review their continued violations.
Yea well I called the customer rep for this company at [protected] and they say they see no transactions made from my card, but the address on my transaction history is Vesta 11950 sw garden place Portland, OR.
WoW! How are they able to continue to screw people out of their money without something being done about it?
My attitude towards this complaint is I'M Pissed!
I noticed a charge on my bank account and while the amount seemed familiar, the name did not. But I Googled them... went past all the "scam reports" and noticed that the amount sounded familiar because it was my phone payment to ATT GoPhone. They ARE a legitimate company who is collected payments for another company. There is nothing wrong or shady about this practice. If you ever go to a small business that utilizes a Square Reader system.. you tend to see the same thing because not everybody registers their business name to their billing account. You also see the same thing if you are ordering transcripts from school. Be aware of the money you spend and track amounts. Just because the name doesn't look right, doesn't mean it is not legitimate. This is when keeping a check register and writing down payment amounts and dates come in handy.. or doing a check on your banking mobile app every couple of days.