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Hello,
I participated in the "No Risk Bet" promotion in good faith, adhering to the terms and conditions outlined. However, I have encountered challenges in obtaining a refund or resolution for the matter, which is causing significant inconvenience when the chat support before match i asked them can i bet on something like who wins they replied by "You can place other bets on this event. this wont affect your agibility"
Possibility 1: support is trash and just misinform you
Possibility 2: 1xbet informs their support to mislead you then take advantage of the so called terms.
Bet Reference Number: [protected]
I kindly request a thorough review of my case and a prompt resolution to ensure fairness and adherence to the terms specified in the "No Risk Bet" promotion.
I appreciate your attention to this matter and trust that it will be handled promptly and professionally. If necessary, I am prepared to escalate this complaint further.
Thank you for your understanding and cooperation.
Sincerely,
[Your Full Name]
Claimed loss: 40$
Desired outcome: A [censored]ing proper refund
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I literally requested change number for almost a month now to their info email
and they still never responded i sent all [censored] face with paper and id ...
never responded i contact support they always say same thing "they busy" dude its been a month
email: wister.store@proton.me
ffs u all just scamming literally
basically the promo risk free bet i read terms and stuff was confused then asked support for help
as soon as i contacted support they misguided me and told me its fine to bet on something else in same match with risk free bet so i did as soon as match finished i didnt get my credit back
probably 1xbet instructing the chat support to misguid you 40$ lost for ntg lol
Also your support wont change my number been contacting in email for weeks
also your email info [censored] isnt responding wont change my number aka i cant withdraw although i did all verification [censored]
This complaint has been resolved automatically due to user's inactivity.
