Menu
For Business Write a review File a complaint
CB Gambling 1xBet Closing account
1xBet

1xBet review: Closing account

A
Author of the review
8:59 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear 1xbet Support Team, I hope this email finds you well. I am writing to bring to your attention an urgent matter regarding my account with 1xbet. I am currently experiencing difficulties logging in to my account, and upon further investigation, I discovered that my account has been suspended or banned. I would like to highlight that I have not engaged in any activities that would warrant such action, and I believe this to be a misunderstanding or an error on your part. I have been an active and loyal user of 1xbet for a significant period of time, and I have always adhered to the terms and conditions set forth by your platform. I have never violated any of the rules or policies, and I am genuinely perplexed as to why my account has been banned without any prior warning or explanation. I kindly request that you thoroughly review my account history and activities to identify the reason behind this ban. It is crucial to consider that I have not participated in any illegal activities, such as fraud, money laundering, or any form of unauthorized transactions. Hence, I believe there must be a mistake or misunderstanding regarding this situation. I understand that account security and fair play are of utmost importance to 1xbet, and I share the same values. Therefore, I kindly request that you reassess my account status and take the necessary steps to rectify this situation promptly. I would greatly appreciate a detailed explanation regarding the reasons for my account suspension and, if applicable, any evidence supporting your decision. I am open to providing any additional information or documentation that may assist in resolving this matter swiftly. Please let me know if there is any further action required from my end to facilitate the investigation process. I sincerely hope that this issue can be resolved amicably, and I can regain access to my account. I have always enjoyed using 1xbet's services and would like to continue doing so in the future. Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution.

Yours faithfully,

Name : Ayoub Marzouq

Account id : [protected]

Nov 17, 2023 9:48 am EST
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear Ayoub Marzouq,

We appreciate you reaching out regarding the recent account block. We understand your concern, but the decision made by our security team concerning the multiple account issue is final and not subject to review.

As per our company policies, creating multiple accounts is a violation that leads to permanent account suspension. We strive to uphold fair and secure gaming practices for all users, and these rules are integral to maintaining a level playing field for everyone.

We are unable to overturn the decision made by our security team. If you have any other inquiries or need clarification on our policies, please don't hesitate to contact us.

Thank you for your understanding.

Best regards,

Alex, the 1xBet Team
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More 1xBet reviews & complaints

1xBet - Deposit problem 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit rejected 37
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposited inr 2300 not credited to 1xbet account 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Blocked my account. 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - caution! scammers from 1xbet! 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - 1xbet is fraud as they took my own deposited amount 1
Replied
The company left an official comment to this complaint.
1xBet - I made two bets I cannot view it on my history n also the payment I made it’s not in the history 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit problem
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Rejected Deposit without any reason
Replied
The company left an official comment to this complaint.
1xBet - My Account got Restricted 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. 1xBet Contacts

  2. 1xBet phone numbers
    +44 1273 256987
    +44 1273 256987
    Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
  3. 1xBet emails
  4. 1xBet social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  6. View all 1xBet contacts
1xBet Category
1xBet is ranked 11 among 91 companies in the Gambling category