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Avinol PM / Advanced Nutraceuticals

Avinol PM / Advanced Nutraceuticals review: trial is just a bait 69

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Author of the review
11:26 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Avinol PM advertised free trial during which it was possible to get all money back with 100% guarantee. I canceled my trial only after a week of starting it with one more week of spare room left but despite that I was ignored for next 10 days and after they’ve answered me trial was already over and I had to pay.

69 comments
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Ashley99
US
Feb 06, 2019 2:58 pm EST

Definitely a scam! They got me today but I called and told them I wanted to cancel my subscription just curious now if it will actually be billed to my credit card still...

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Richard Merrill
US
Mar 03, 2019 2:25 pm EST

WARNING! This is a ripoff. I tried calling and was put off till I was charged 59.99 OUCH. finally got to talk to someone and was told it was to late to send the unused back and be refunded. Very rude customer service.

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Star Messenger
US
Apr 22, 2019 4:34 pm EDT

I tried the "Free Sample" scam on another product that was totally different than Avinol PM but none the less used the same tactics. After the "Free Sample" (free except for the $7.95 in S&H fees) arrived I started taking the product. Soon after taking a few pills they began making me nauseous accompanied by muscle aches throughout my body. So, I called the "800" number to cancel any further deliveries.

The "phone jockey" who answered my call was someone who could barely speak. Where they find these guys I can only guess; perhaps a homeless shelter? No offense to homeless people. Most are there through no fault of their own. Back to the "phone jockey".

The "phone jockey" began reciting his printed answer on how "I owed them $89.95" and why I "had to pay BEFORE I could be released from what I agreed to". Upon hearing this [censored] I blasted back with what I was going to do IF they charged me anything more. I told them I was going to notify the FCC, ICC, FTC, BBB, and any other "alphabet agency" I could think of. And wow! Did that "phone jockey" do a 180. But the ONLY reason he did a 180 was that I went on the offensive and wouldn't take his [censored]. That's the way you have to treat these [censored], Nothing else works.

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Ruth Kernan
US
Apr 25, 2019 8:20 pm EDT

It has been a nightmare. Product didn't work. I was charged $79.95. went to the bank to dispute the charge. Bank temporary refunded the money. Now the company is saying I didn't return the product to them. So my bank is going to take the money back out of my account. SCAM. I sent the product back on 01/07/2019.

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Ruth Kernan
US
Apr 25, 2019 8:22 pm EDT

I am really disappointed on there customer service. Very rude. More or less they are saying to bad so sad for you.

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JACK FORKOSH
US
Jun 24, 2019 3:15 pm EDT

I really thought this was a good deal. I called them today and was told that I was going to be billed another $80.
after 2 weeks. Thankfully I called them. I printed all information I received and their ad and found nothing about being auto shipped and charged $80. per month. I called and cancelled and got quite a hastle, but was told that my acct. was cancelled. IT IS A RIP OFF, DON'T BUY THIS PRODUCT. Their free trial for only $4.95 shipping is a total rip off.
DON'T BUY INTO THEIR SCHEME.
I NEVER TRIED THE PILLS, AND WAS TOLD I HAD TO RETURN THEM AT MY EXPENSE, . I TOLD THE GIRL THAT I WOULDN'T SEND THEM BACK AND IF I WAS CHARGED AGAIN, I WOULD SUE THEM FOR FALSE ADVERTISING. AFTER SEVERAL ATTEMPTS TO LOWER THE PRICE AND GIVE ME MORE TIME, SHE SUCOMED TO MY REQUEST AND CANCELLED THE SUBSCRIPTION, AGAIN, DON'T ATTEMPT TO FALL INTO THEIR GAME, ...

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Rande Brown
US
Jul 15, 2019 2:51 am EDT

I ordered the free trial and cancelledany further shipments but they charged my card $79.95 and sent it anyway.

This product can be purchased under other names at Wal-Mart, Walgreens, etc. for under $10.00. So why would anyone want to pay over $69.00 more than necessary.

I have contacted them twice with no results.

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Traarc
US
Sep 28, 2019 8:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is nothing but a scam, you are sent a 40 days supply and that is to take an additional amount of money from your account 79.95. The terms and conditions for the additional charge and are not clear. Something needs to be done about this product and company, first it does not work and secondly it is over priced. This is bull manure!

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marruthann
US
Oct 09, 2019 4:43 pm EDT

I AM ANOTHER SENIOR WHO WAS GYPED BECAUSE OF ORDERING A FREE 30 DAY SUPPLY AND MEANWHILE GOING ON A SCHEDULED TRIP. WHEN I FINALLY CHECKED MY DEBIT CARD BALANCE THERE WERE SEVERAL CHARGES AMOUNTING TO OVER THREE HUNDRED. luckily SOME UNKNOWN ANGEL RETURNEDE THE THIRD BOX AND A CREDIT WAS ON MY CARD IN THE AMOUNT OF $79.95. Will do paperwork with my bank and hope a class action is started soon. Margaret Collette

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Bob TT2
US
Nov 06, 2019 3:30 pm EST

i sent trial offer now they sent more i didn't order it i checked a box that said trail one time. now they have billed me for 84.90 this is bull

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Sarah Gordon
US
Dec 25, 2019 11:44 am EST

Please don't send again .Cancel the order Thank you
Stoping credit card Merry Christmas Let me know if i should send this back
I can't take them .It does not work for me . I fall asleep but i wake up at two in
morning

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Captmaye
US
Mar 01, 2021 12:05 pm EST

Complete scam...avoid at all cost.

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Wooki
US
Sep 07, 2021 8:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Complete scam..they add stuff you never ordered.After protesting, now they want me to return my small trial pkg.too…even though they collected postage before they sent it, now they want unused capsules returned at my expense.They did not help me sleep through the night or fall asleep.They only succeeded in scamming a lot of people.When you call them, you get passed from person to person…all of them talking undescernable…very fast.When you are done you still have no idea what was said.BEWARE!

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ALLEE8n9
Warrior, US
Dec 12, 2021 10:02 am EST
Replying to comment of Wooki

Thanks, I saw this AFTER I ordered the FREE TRAIL. I made screen prints of the order and did not see anything about RECURRING DEBITS OF $79.98 (AMAZON SELLS THE EXACT SAME PRODUCT FOR $44.99 I called their toll free number printed on my credit card statement [protected] and talked to Jonalyn who identified herself as a Customer Service Representative, she cancelled my order and send my email a Confirmation of Cancellation. This is the ONLY way to cancel so I suggest you call the number. Also, without providing the Customers the Recurring Credit Card withdrawal information and them BOLDING AND HIGHLIGHTING ' FREE TRAIL OFFER' for this Product, it appears to me they are Misleading their Customers. I put them on notice that I am filing a complaint with the Federal Trade Commissioner regarding their Misleading Sales Practices, it appears they are aiming their Sales to the Elderly whom tend NOT to File Complaints.

Note:
The Federal Trade Commission works to prevent fraudulent, deceptive, and unfair business practices. They also provide information to help consumers spot, stop, and avoid scams and fraud.

I suggest if you were NOT aware of the Recurring Credit Card withdrawals of $79.99 which is $30 dollars a month GREATER than the Product Cost, that you all go online and provide this information to the FTC as well. I put this Company on Notice with Jonalyn this morning at 8:35 this morning and asked she put her Compliance Dept on Notice. What she does or does not with this information is totally upon her. Thanks

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desertrider
Carson City, Nevada, US
Jan 20, 2022 7:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I got caught by this scam. Should have known better. I got charged the $79.95 when they sent the full months supply instead of the sample I ordered. I called the phone no. that was on my credit card statement. They girl I talked to had a barely understandable oriental accent and tried to talk me into reduced prices for a monthly delivery I said it was a scam several times and was informing my credit card co. telling them not to allow any more charges by Sleep Health (Avinol). She agreed to cancel the order I didn't order. Will see if it's on my next credit card statement. These people should be prosecuted.

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CMJ@
Greer, US
Apr 19, 2022 2:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered the "free" sample for my husband but it didn't work. I then got another shipment in the mail and I returned it to the sender. I was still charged for the first shipment and now have another charge on my credit card. I didn't get a second shipment. I have contacted the company but have not received any response and the charges are still on my credit card. I disputed the charge on the card so we'll see if I get any help there!

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Silverchick3
Port Arthur, US
Aug 09, 2022 4:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did this 15 day trial offer for Avinol PM extra strength for $5.95 on 7-28-22. When I checked my bank acct I was charged the $5.95 plus $1.95 for insurance? (This is Over the counter medication) If you do not want it you have to return the unused portion at your expense even if you cancel your account or will be charged full price. SCAM!

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Janet Z BELL
Newtown, US
Apr 15, 2023 8:41 am EDT

I received the first pkg of Avinol PM but was told by my dr. that I could not take it. I have written to them twice to cancel the order but no one responds to me. I ordered the Avinol PM about 3 to 4 weeks ago but have had no luck contacting them. I would just like to send the pkg back.

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Sharon Waggoner Hillenburg
US
Jan 07, 2024 9:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I want to cancel all things pertaining to this product

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Piro Mittig
US
Jan 18, 2024 11:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Never again...

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Piro Mittig
US
Jan 28, 2024 9:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This has been the biggest waste of time, way over priced and return is a pain, if you are lucky you may get your automatically charged $ back :-(

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    398 E. Dania Beach Blvd № 400, Dania Beach, Florida, 33004, United States
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trial is just a bait
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