Hi my name is nick zambakides and I have being smoking white ox for many years. Have had problems with the quality and quantity of tobacco supplyed by imperial tobacco australia in the past, which too a point was replaced. But again I find myself dissatisfied with the last 3 or 4 pouches of 50 and 25g tobacco with,
1st the quality and
2nd the quantity of tobacco in each pouch.
I wish too have first of all the pouches replaced and second the problem rectified asap... As I do like the brand of tobacco.. But with the lasted price rises in the product each. I am finding its starting not too be worth it... Please I wish to resolve this quickly so I may move on. My email is [protected]@gmail.com
And address is 29 minns street east, seaton sa 5023. My num is [protected] I have attached a pic of the tobacco that I am finding is not up too standards in the 1x50g and 3x25g I have got in the last 3 weeks... I wait for your speedy reply and replacement. Thank you
Still not resolved ...thank you
Company resolved as complaint, as per the complainants instructions.. thank you
The complaint has been investigated and resolved to the customer's satisfaction.