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CB Smoking and Tobacco Imperial Tobacco Australia White ox tobacco
Imperial Tobacco Australia

Imperial Tobacco Australia review: White ox tobacco

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9:22 am EST
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Every pouch that I have purchased in the last 12 months is full of stalk and bark not just little pieces large chunks. The tape on the pouch only ever lasts for a day or two so my tobacco is always drying out and is no longer desirable. I have been smoking this product for years now but this problem is getting worse. With the prices rising constantly and the quality decreasing I feel something needs to be done. Photo attached is from one 25g pouch

Desired outcome: For some sort of reimbursement. Replacement tobacco

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Imperial Tobacco Australia response
Mar 07, 2021 5:26 pm EST
Imperial Tobacco Australia customer support contacts
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1800 677 953

Address

121 Winterstoke Road, Bristol, BS32LL, AU

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At Imperial Tobacco Australia we take consumers’ concerns about the quality of our products particularly seriously. We see from what you have written above that you have had a less than ideal experience with one of our products. We invite you to contact our Customer Response Centre on 1800 677 953 to have your experience recorded so that any production problem can be identified and dealt with swiftly and appropriately.
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    1800 677 953
    1800 677 953
    Click up if you have successfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number 21 21 users reported that they have successfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number Click down if you have unsuccessfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number 23 23 users reported that they have UNsuccessfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number
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  4. Imperial Tobacco Australia address
    121 Winterstoke Road, Bristol, BS32LL, Australia
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    Nov 21, 2024
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Imperial Tobacco Australia is ranked 11 among 33 companies in the Smoking and Tobacco category
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