Hi I have been a long time customer, and have been buying imperial tobacco white ox superior dark blend tobacco for many years. I have had a couple of issues with quality and weight of there pouches during that time, which have been worked out between the company and I. Most recently I had a couple pouches replaced which I was not happy at all.. I wish to send the parts of those pouches that were non smokable and way below standards and wish to tell there quality assurance team that they have too lift there game a bit.. I will contacting them and sending said item back and require a quick replacement please.
121 Winterstoke Road, Bristol, BS32LL, AU
Problem.all fixed thankyou
The complaint has been investigated and resolved to the customer's satisfaction.