Nokia review: frustrated with nokia mobile! 255

i had submitted N73 ME to nokia care center at welcome metro station for reapir at, delhi on 7 may 2008. I had bought Feb, 2008.It's HCL Infinet Care center.My job sheet no was -[protected] & i was facing problem in my Camera it 's not capturing the image in day light but it's OK in room. i got my mobile at 12may, 2008 . after this my mobile worked only for 5-6 snap now it's nott working fine problem is not solved. now what should i do ?
pls help me where should i go?
i m totally disappointed. pls look in this issuse as soon as possible and give me proper direction .
Thanks

Hi,
I bought the nokia n70m from nokia dealer but, after 4 months the cell phone as voice problem, so i have given to nokia care center in hyderabad, india. i have given my cell past 4 months but i havent get my cell at my imei no [protected]
Therefore, I would like to say you that please kindly look this matter seriously... and hope you will solve very soon...!

i have taken nokia n70m 9 months back i had voice problem in it, so i have given nokia care center 4 moths back in nokia care center in hyderabad, india, i havent recived cell at, many times i went but i am not able to get cell phone my imei no [protected]

hi... my n72 go some problem so i took it to nokia care, as it was still under warranty. they told i would get the cell the very next day. the next day they call me and tel that they could not get it repaired so they have to send it to delhi.. from my place (bangalore).why is nokia care existing then? to send phones to delhi? It has been almost 30 days and still i have not got my cell. this service ###s, whats the problem with nokia? why cant they get things done at time? it they are short on labour they should plan on recruiting more people rather than troubling customers like this...

VERY POOR RESPONDE FROM NOKIA CARE CENTER - AKSHAY TELECOM

I HAVE NOKIA N-72which i bought in nov 2007 after 1month the keys 1, 3, music key, delete key, navi up, navi left stops working i switch off my mobile for 3 days then after some time start working i have send my mobile for l3, 4times i have updated my mobile software then also it gives same problem last 2 last week i have gone nokia care centre they have not understood that what has happen to mobile they switch off the mobile for two to three times then these button starts working when i give my cell they update soft ware my cell starts giving same problem in 1 day pls took some strict action i m fed up by all this pls get my cell replaced i m from rajpura dist patiala punjab

Dear Sir/Madam,
I purchase a Nokia 3230 IMEI No. [protected], Date of purchase 17/10/2007, But the same date phone are disputed I go to the shop there I purchase the phone then they told me that you go to Nokia Customer Care, I go there but the phone ate same disputed and go and go and go…. Then they told me you give me I sent to the company. Name of the Nokia Customer Care are: Anand and Co. P-161, V.I.P.Road, Scheme VII M, Kolkata-700054(Nokia Customer Care Ph. No. [protected]), they told me your phone are now Delhi, Bombay, Company, Etc. One day I cannot use the phone. They not doing repaired. Now my phone is Tele Solutions DN-1, Sector-5, Salt Lake, Kolkata-700091.

So, please replace the phone (Nokia 3230 IMEI No. [protected]) or back my money. As soon as possible. Other wise I go to the Police Station or other places. But still now they can't give me my phone so what I do now? Job Set No: [protected]/080324/13
I think you take the dissection immediate.
Thanks.
With kindest regards,
Sanjoy.
My address is: Sanjoy Khamruy. Tegharia.Dhali Para (Nandan Kanan). Kolkata-700059. West Bengal. India.
Ph. [protected]

hi
i hve a store of mobiles i taken the complaint of custmer. in his mobile voice is nt coming in second day of purchase. i submit the mobile in nokia care (jail road) he receive in warrenty for 15 days thn he gve the mobileafter 46 days thn mobile doesnt on position again he receive for 15 days thn i vll see my mobile in karol bagh and i see the manger of tht nokia care purchasing the spare parts of mobiles in bulk. on tht time i dont belive in nokia bcoz nokia didnt see own care tht wht they do in nokia care.
i hope u take action on it...
rly me ...
thank u...

I bought a 5700 in chennai 3 months ago and i had a small white dots on the display and so i handed over the mobile to nokia care in mount road initially they said that it was just a dust formation and it can be cleaned then they said the panel has to be changed and it would take 2 days when i called them after 2 days they said that nothing can be done about that so we will give you a replacement and asked me to call after 15 days and when i went to the nokia care they asked of to call them after a week time and when i called them after a week they once again asked me to call after 3 days this thing continued for another week then i got frustrated and i meet the manager and asked him about my replacemet then he said that the model has been stopped and hence it taking some time to get the replacement now its over 45 days and still i haven't got my mobile back and i'm still calling them after every 3 days with a hope that i will get my mobile back what can i do if the company stops its production on the second day of my purchase and they are not ready to give me some other instead of 5700 12000rs which i spent on buying the phone is total waste of money now i don't think that i will ever get my phone back thanks nokia for hurting me this much this will really enhance your company's reputation

I have a Noia N70 whose screen is not working properly after a yr now. It just shows a couple of dots of different colours. If someone has ha a similar problem please let me know how to get it resolved.Thanks!

Hi this is sandeep from india
i had purchased new n76 from kerala.
now days the colour of n76 is going off
especially that silver part, its look too ugly to carry.
so provide me the new pannel for my n76 which is not available in nokia care.
my mobile no is +[protected].
pls do the reply at the earliest

Sir,

My husband is working in Libya ( North Africa). He bought a mobile N 73 music edition, from there on Dec 6 th 2007. From the beginning itself the charge was not lasting for more than 20 hours. If we attend a call, even if the mobile is fully charged after 1 minute it will show the message battery low and soon the call will be disconnected. As the sleep mode was on, the flash light was blinking continuously. So we kept the sleep mode in off position thinking that it was the reason for the battery loosing its charge very soon. Still the condition of the mobile was same. As it was in warranty period ( the new mobile is having 1 year warranty ) I took the mobile to the Nokia care centre at Vashi ( C2/3/0:1, Sector 2, Vashi, Navi Mumbai ).The person who is attending the complaints of N series mobiles ( Nilesh ) just looked at the mobile and said that the software has to be updated without checking the battery or the mobile. Was he having some sixth sense to find out its mistake by just looking at the mobile? I asked him to check the battery and he was not ready for that. Then I thought he will be having more knowledge about the mobile than me. So I accepted to update the software. I didnt have the bill of purchase of my mobile. He said I have to pay their service charge Rs. 337. As i was urgently in need of its repair I gave the money. I gave my mobile for repair on May 5th and I got it repaired on 6th May. But I found that the condition of my mobile is same even after repairing. I left to my native place on 8th morning and so I didnt get time to take my mobile again to the service centre. One of family friend is doing mobile repairing. Thinking that my mobile is in warranty period I didnt give it to him for repair previously. But as i didnt have time, I asked him to check it and he said the problem is with the battery. He put a new battery on 7th and till today my mobile is working perfectly. At the time of repairing the care centre was not ready to give me the bill for the money I paid for repair. When I asked them if the mobile is still having problem what should I do. I told them that on 8th I will be going to native place and will be back on 4th June. They said then I can take back the mobile for repair again. So I asked them to give me the bill and they refused to give it saying that it is not necessary. But I forced them to give the bill and they gave it. After I came back from native I took it again to the care centre. They were not ready to hear my complaint. They were just avoiding me. I said that my mobile was in the same condition even after their repair and I had to change the battery and it is working perfectly now. I asked them without checking the battery why did they advice to update the software.They started shouting at me jointly. Is this the way to treat your customers? Is it my mistake that you have given a battery which is not working properly? The nokia care centre executives were talking as if I did some mistake by putting such a battery. I didnt have the bill which is my mistake. But I paid the service charge. But still their behaviour was as if they are doing the service freely. I had to spend Rs 750 for the new battery.

Now I want to ask you whether you have given the executives the full right to charge the customers without giving the bill? Have you appointed trained people to repair the mobile in your care centre? Or are they simply sitting there to fool people? Why dont you give warranty to the mobiles purchased from abroad in India? Means, the mobile we purchase from a country can be used in the same country till its warranty period is over. PLEASE MENTION THAT IN YOUR AD. Or, unfortunately if it has some problem, we have to take back the piece to the country from where it is purchased to get the facility of the warranty? Your Nokia care centre is fit to get the name NOKIA FOOLING CENTRE. I had to spend Rs.1087 for the repair of my mobile which is in the warranty period the only fault is that i purchased it from abroad. I request you to look into the matter and find some solution for my problem. I request you to refund my money atleast the service charge which your executives have charged me as they couldnt solve my problem.

DEAR,
MR PRAMOD KUMAR, NOKIA CARE.
1. THE COMPLETE ADDRESS OF NOKIA SERVICE CENTER IS
NIKJAM PVT LTD
CENTER POINT CROSSING
DANPUR PALACE, ALIGARH
ALIGARH (U.P)
PH. NOS:-[protected], [protected]
2. HE HAS ALREADY TAKEN JOB SHEET AND NUMBER ALSO.
3.I HAVE SUBMITTED MY PHONE TWICE (I.E 03/05/08 & 07/05/08)
4. ) PLACE OF PURCHASE AND DATE (COMPLETE ADDRESS OF THE DEALER) IS
DEV ELECTRONICS
SAMAD ROAD ALIGARH
ALIGARH(U.P)
PH. NOS;-[protected]
PURCHASE AND DATE;- 12/11/07
THE IMEI NUMBER IS;-[protected]
*NOTE;-BATTERY REPLACED TWO TIMES BY SERVICE CENTER
BUT BATTERY BACKUP IS 05 TO 06 HRS DAILY.
PLZ SOLVE THIS MATTER WITHIN A WEEK IF NOT I WILL BE FORCED TO GO CONSUMER FORUM. I HOPE YOU WILL RECONSIDER THAT MATTER AND RESOLVED IT.
Yours truly,
RAKESH KUMAR ([protected], [protected])

i bought new nokia N95 8GB. what is the limit for nokia N95 8 Gb themes? please advice me and reply soon

carine

hello sir,
iam the costumer for nokia since 8 years but recently i bought new nokia6085 on 04.08.2007 IMEI No. [protected]. and it got some problem against software and the programme is also very slow while operating. I have given the mobile for service to mkae the problem clear at nokia care, vijayawada, AP on 14.06.2008 and the job sheet no is 080617/18. but your staff are not responding and they dont even not able to tell and solve the problem.
so sir please kindly do favour for me as early as possilbe and iam not having any stand by mobile for regular communication.

I gave my Nokia 3110c mobile for updata in Madanapalli(chittoor dist, Andhra pradesh) cellcare. My warranteed piece for the sake of dipressing me he is delaying from 30 days.
( he used to tel that my mobile is always returning to company for continuous failure.

So i suggest u friends don't believe in madanapalli care

HI friends,

I want to share my experience with NOKIA cell phones with you and want to ALERT you regarding the drastic drop in it's quality in recent years.

The Nokia that once upon a time was famous for it's quality and thus managed to get a upper hand than other player is now not the same.

Here are my experiences and sure that I am not the only one:

1. I bought a Nokia 6670 and after 1 year it's keypad started giving some problem, I took it to NOKIA care ( bigest mistake) they told me that there was some problem with keypad and they fixed it and charged me around Rs 300 but after one week same problem came again and after a long struggle they were ready to repair the phone again but again the same thing and after 2 weeks it again had the same problem. I thought that Nokia care center has some problem and took it to different nokia care they charged me Rs 650 and told me that they have fixed the problem but after 1 week the phone again had the same problem and when I took it again they fixed it but again after 2 weeks that phone stopped working after that neither I had time nor money to spend so I decided to buy new phone. But the excellent care of Nokia care didn't stop here please keep reading.

2. I bought a Nokia 2626 and on the first day I found that the display had some problem and the dealer had replaced the phone (again the quality).

3. I got a replaced Nokia 2626 and it worked well for 2 months and after that suddenly one day it stopped working and when I gave it to dealer, after 3 weeks he informed me that it is water damage and said that Nokia is asking rs800 to repair the set but I am 100% sure that the phone never came in contact of water but still I though that set may have come in contact to sweat bc's I can't think of any other reason.
So I collected the set from dealer and gave it to Nokia care myself and after 3 weeks this is the reply that I got

"ELS failed.liquid log on system connector, INTER track MISSING, so not in warranty can't be repair so RWR"

I don't know how without anything the set came to this state and when first time nokia was ready to repair it for 800 how come second time it can’t be repaired. I am sure that now nokia care is full of incapable guys who has no or very minimum knowledge and I can't have more strength to be with nokia and switching to motorola.

In case you have any plan of buying a nokia phone I will suggest you to visit any nokia care shop and you will come to know about the customer’s frustration with the quality.

In case anyone knows about any legal possibility in this case and had such experience please let me know.

BYE BYE nokia and NOKIA CARE you SUCKS.

Naren

I purchased Nokia 1650 from Microtel Mobile shop at virar India-maharashtra-mumbai on 27/04/2008. but after two days later its FM was not working. So I approached to Microtel Nokia care centre at virar(W). After 30 days I got back after repaired. But still I am facing problem that its FM remain on eventhough its headphone removed. So I again approached to Same Nokia care centre. He told me that water is entered in your handset which is not correct.

So I request you to kindly arrange to change my handset.

Pl. give me acknowledgement for the same. I am waiting for your positive reply.

Thanking you,

yours faithfully,

S Nare

Mobile No.[protected]

Hi, I have purchased N73ME (IMEI: [protected]) on 31st Mar 2007. Recently I have a problem. It switched off automatically. When I start, it gets hangs in the opening screen and again switched off. There after it does not get started. I had submitted the mobile in the following NOKIA care point vide service job sheet number 2647 on dated 23rd Jun 2008.
EDGE COM
#86/1, Maruthi Complex, 1st Main, New Thippasandra, HAL 3rd Stage, Bangalore - 560075.

On 28th Jun I have received the phone. During checking I found that everything is working except Camera (which was working perfectly fine previously). I return them the mobile and they inform me that it will be done in 2 days i.e on. When I contact the NOKIA care point on 2nd July I was informed that it had been send to other centre and already been dispatched. I will be getting it within a day or two. The same explanation I am getting as of now also. I really doubt on the service we are getting on NOKIA phones.

i have nokia 6265 cdma. Suddanly my phone memory card has hidden. it can not be desplay. can you provde me tool/software and site which i can update my phone. i have also net connection.

Hi

I submitted my Nokia phone model 6085, IMA No [protected] at Nokia Care, District Center, Janak puri, new delhi -58, India on 12th July 2008, It was over it's warranty period and as asked by Nokia rep there I agreed to pay a sum of Rs 1200/- under the fact that it will be given to me by 15th July 2008

It has been 10 days since then, I am regularly following up, have been to the center and been told it has not come back from head office

This is affecting my work a lot, and I would like to complaint against Nokia and Nokia care for delaying and bad customer service

Pls take a serious note of this complete and update me on the status

Thanks

Gaurav Talwar
[protected]

Nokia care suck Nokia Care For Nothing. Don't Buy Nokia. I have experienced Nokia Care a lot, and now I've give up. They Suck(.)(.)

Dear Sir,
Regarding nokia N81 hand set problem

I have been complaining about my mobile going blank for the 7th time which was purchased on 27-02-08 from
M/s The cellular solutions # 1575, 11th Main 4th 'T' Block Jayanagar Bangalore-560 041.
Till today Nokia care point Jayanager has been not able to rectify the problem of my handset. The dealer is making me to run around every week or ten days to his showroom saying that the problem of my hand set is rectified and gives the same hand set which works only for two days and again becomes blank.
Now I have returned the handset to the dealer to send it back to the nokia care point and return my money of Rs. 20, 000 for which I am paying interest. I am not interested to take the mobile back from the dealer.Without mobile I am facing lot of problem, hence I demand Nokia company to re-pay my amount
immediately or I have to go to the customer court against the dealer and the manufacturer legally within a week.
IMEI No. [protected] my mobile No. [protected]

i have got E51, its brand new, its having key pad problem, basically without touchung the keypad its button are operating automatically, eg: camera starts working on its own, sometimes its menu open on its own, i shown it to the nokia centre, abu lane, meerut.

points to be noted:-

. after servicing they are saying have its memory card format from outside., if u want to be out of the problem.
. care centre says:" they dont formatt memory card".
. mobile in guarantee.
. memory card in guarantee.
. memory card received with mobile.
. company gives fully guarantee of replacement if any part cannot be repaired by the company.
. if memory card is formatted outside in the market, and if it becomes disfunctional, then co. is going to say u had shown in the open market, now ur mobile is not in guarantee.
. what is for care centres opened by the nokia comapny if we have to check our mobile in the open market.

its very ridiculous for the genuine customer to show its mobile in the guarantee.

why should i show it in the open market.

its regardless of me, which part is creating problem, i need my mobile working properly.

hoping as a good company, u will response to my complaint.

Dear sir,
sub: Nokia mobile N81 screen going blank
I had purchased nokia mobile N81 on 27-2-08 from
M/s The Cellular solutions # 1575, 11th Main, 'T' Block, Jayanagar, Bangalore -560 041.
I have given my mobile to the dealer at least 7 times complaining that the screen is going blank, every time whenever I give the mobile to the dealer he sends it to Nokia care point Jayanagar and gives it to me after 10 days or 15 days time saying that the problem has been rectified, but again after using it for two or three days I am facing the same problem. Now I have given back the mobile to the dealer and asked him to return my money of Rs. 20, 000 for which I am paying interest.
I am frustated with this mobile and I dont want use it any more
so I demand the dealer to refund the money himself or from Nokia company for having not able to rectify the problem and selling a problematic handset and has put me in problem without having a mobile. If my money is not refunded within a week I will go to consumers court aginst the dealer and the manufacturer IMEI No. [protected]
My mobile No. [protected]

I bought Nokia 5200 on may 31, 2007. I am very unhappy with the phone's performance. It has gone 1 servicing twice in the past and again its getting hung. There is a problem with the slider. I just wanna knwo from your team even if the service is free for 1 year, what about the inconvenience one faces while getting it repaired for time and again... copying the data on some other source... going to service centre... all the hassel...why can't you make a product after proper R&D rather than jumping on to launch new models everyday?

Why don't you give an opportunity to people to exchange phone with new ones if they face problem consistently within guarantee period itself?

Dear Sir,

It was really pathetic to show our phone in Nokia care when it doesnt work. Yesterday 31Jul08 I went to to Noika Care-A-78 Sec-2 Noida my mobile was not working as it got wet in rain when i gave my mobile to one of their executive to get it checked he said it is damaged now and it wont work, I said ok and took cell phone and went home. But later when I checked my phone at home the memory card was missing from it. It was there till the time i gave my cell in Nokia care but it was not present when i checked my phone after coming. I was having very personal data in that and its really paethetic when i went to them again asking about my memory card then both manager and executive said that they dont have the memory card ...I think employees are theives over their...I am really very upset ... and want an early solution of this problem. Please provide the solution of this problem as early as possible ... I went to Nokia care as it seems a realiable place instaed of showing my phone to any local engineer...but its really paethetic and bad experience i had over there...I want that senior management should look into this problem otherwise no one would by Nokia product.
Executive who took my phone from me his name is Pankaj and Manager name is Nishu(Address:-A-78 Sector-2 near to Indian Oil Building Noida)

Hope to get hear from you very soon

Thanks
Poonam Gupta
poonam_gupta21@yahoo.com
[protected]

I have been using nokia from way back, probably from the time cellphones have been around. I have recently purchased a nokia n 73 music edition and it gives me endless problems . you dont expect a phone thats brand new and so expensive to give you these problems...

Dear Sir/Madam,

I have Nokia N70 mobile, purchase befour five months and it giving battary problem, its battary discharge quickly.

Kindly revet the asap.

Regards
Amit Gotmare
[protected]

HANDSET DETAIL: ESN/IMEI Number : [protected]
Model Name : N91-1
HANDSET DETAIL : ESN/IMEI Number : [protected]
Model Name : 6275

DEAR SIR,
THIS IS TO BRING TO YOUR KIND NOTICE THAT I ANITA BENJAMIN ADD: 422-A POCKET -2 PHASE- I MAYUR VIHAR, IS A REGULAR USER OF NOKIA HANDSETS BUT TO MY DISMAY BOTH MY HANDSETS WENT TO YOUR REPAIR SECTION BEFORE THE COMPLETION OF WARRANTY PERIOD.HOPE I DO NOT HAVE TO MENTION THE COST OF BOTH THE HANDSETS. SPENDING NEARLY RS.28, 000/- IS A BIG AMOUNT FOR A PERSON TO AFFORD BUT N 6275 WENT TWICE FOR REPAIR AFTER REQUESTING AGAIN AND AGAIN AND NO PROPER ACTION HAS BEEN TAKEN. THE HANDSETS ARE WITH (SAKSHAM SERVICES A-1/1, ACHARYA NIKETAN, MAYUR VIHAR PHASE-1 DELHI-91)
KINDLY EXCHANGE BOTH MY HANDSETS TO BUILD UP THE FAITH IN NOKIA COMPANY OR I WILL BE BOUND TO KNOCK THE DOOR OF LEGAL CELL.
THANKING YOU.

i purcahsed a new nokia3230 On 11MONTH AGO.After 5 MONTH of purchase it gets automatically switch off and also it is getting switch on after sometime and this becomes a regular thing in the cell till i format my memory card. Is there any way to resolve this problem in the same cell or nokia will replace this cell and no other feature are supported like realplyer the porblem presist that no live mp3 video file loaded from pc and run on cell.. Please provide me the resolution as soon as possible as i'm totally frustrated with this problem.

Thanks
Ankit Jain.

i've purchased nokia N70M on 24-10-2007, got frustrated with d mobile, since only for total span of 4months my mob was with me, remaining time it was in service centre, now its been d 7th time i've given for service. its been a month long since i've given my mob to service n yet to receive d mob. dono wat the ### your people are doing over there. i've called several times to cust care. their answer n nokia circuit world(place where i've given for sevice) are in contrast. No proper response for both the end. also the way in which they spoke weren't proper. is there any remedy for dis or v costumers 've to face dis burden?

i only waant to be browseing with my phone & also thakig www.nokia.com 4 dear mobile phones i love nokia phone b/c i have used from n/serils to e/serils

My Nokia phone ( 6500) is not working from day I have purchased. I have given the same to Nokia service centre trird time in a month on 09.08.2008 vide job sheet no.[protected]. I have not received any feedback from Nokia besiedes my repeated reminders. I have badly fedup with the quality of Nokia phone. Please urgently arrange to return my phone after repair. I have advise others better not to buy Nokia mobile in future due to their poor quality.

HI.
I am Lokesh Kant putting up in Sector -4 of Vaishali Ghaziabad; I purchased Nokia (E61i) around 4 months back. After 1 month a realized that phone lock is not working properly.
So I approach Nokia care centre (named Gupta Associates) located at 16, Sec-4 Vaishali Ghaziabad. There branch head by the name of Ashish told me that I need to drop my cell in the branch for 5 days. On the stipulated time when I reached branch for the delivery, the hand set was not at all in the deliverable state not only the phone lock(the original problem to be rectified ), the Panel, Display, Keypad, everything was not working i.e. to say whole cell phone was in very bad condition, After complaining on the same, Ashish told that you need not to get worry, we will sort out your problem, From last three months daily I am visiting nokia care centre but I could only make myself happy by listening " come tomorrow, Surely tomorrow you will get your cell phone".

I would like to request you to take prompt action against this issue of mine; I am facing so many problems because of this, even rite now I don’t have any cell phone for temporary use.
I am suffering from last 3 months these kinds of activities.

Regards
Lokesh Kant
love_jhony321@yahoo.com
[protected]

Complaint number
2-3b1RVX

I have a Nokia N72. There is no network due to water entering in the mobile. None of the Nokia Service centre is able to repair the same. I went to the local Nokia Care, they replied that i have to personally take the mobile to Nokia centre Lower Parel. Staying in Navi Mumbai, i find this ridiculus especially when i dont go that side at all. Kindly suggest

To
Nokia Care Management

I have a problem in my nokia N72 mobile that it is not switched on, so I
Submitted my mobile phone for service, which was in warranty, to Care point green park Delhi. Job sheet No – [protected] on 29 July 2008.
On date 11 Aug 2008 nokia care return me new phone in replace of previous one. but after checked my mobile I came to know that there is new problem in my handset, its not charging now So I have submitted my mobile again and my job sheet no is [protected] and nokia care return to my handset after 15 day and said it is working fine but when I checked my handset in front of nokiacare engineer mr.sandeep, narender, and I was shocked that my problem still same. Sandeep and narender submit my mobile again and provide me a new job sheet no 80814 date 01 Sep 2008(this job sheet no is small because some technical reason nokia care server down. after few day when I visit again, they gave me job sheet no-[protected].
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously! They don’t care about their brand.

Regards
Unfornatunaly a Nokia Customer,
Gaurav Sharma
gauravsharma110@gmail.com
Mob [protected]

I bought a Nokia 3600 Slide in August 2008 in Pune. The handset was defective when it was delivered to me. It had a problem in the mouthpiece and whatever I spoke was not audible to the person at the other end. I understood this when I made my first phone call from it. I brought this to the notice of the shopkeeper the very next day (Warranty Period is of 1 year). He asked me to show it at Nokia Care centre. I showed took the handset to Akshay Telecom, FC Road, Pune. I was asked to submit the handset and come back next week.
I went there after 8 days, only to find that the handset was not repaired by them. They asked me to come back next week. I went there after another week, and they told me that they had sent the phone to Nokia Company, which returned it back without any repair. I was again asked to come back after a week. I spoke to the manager of the place and somehow kept my frustration and anger in control. He asked to come back next week.
I called them today, on 8th Sept, almost 10 days after my last visit and I have been told that my phone has again been returned by Nokia Company without any repairs. This is the case of Utmost negligence and torture of a customer. The phone should have been replaced on the very first day since it was defective before I bought it.
However, till date, they haven't even repaired it. I am totally frustrated and angered by this treatment. I have to visit their center in the office hours which causes immense inconvenience. Don’t how such big and reputed companies act like this? Such attitude and behavior should be seriously punished.

Well i need help nokia in 4630 wooland corporate blvd tampa, Florida [protected] have the worst cust service i talk to 3 manager and thay gave me the run around i have a nokia n81 8g and it have very bad reciption 6 drop call a day if look on line their is alot of people have the same problem its the way the phone is dezinei call tmobile i am in a hot spot and i can put that same sim card in a samsung phone and it works fine i sent the phone in over 3 times thay said that cant fine nothing wrong with it so thay sent me a new N81 8g and guess what the screen will not come on at all it the bottons light up but no power to the display you would think that thay would have cheak that. now here is the real f up part i pay 3 time to get the phone ship back to them and each time it took like 2 weeks to get the phone back just to send it back to them thay sent me a ship lable 1 time it took 1 week to get to me so i talk to a manager name jay he told me he will see about geting me a diffrent phone he said i will call you back in a week and this is when i got the phone back with no display i wate no call so i call back another manager told me he shouldnt told me that he cant do that and she was sorry and she sad the only way to get a refund or a diffrent phone is the phone will have to be in the repair center for 30 days its been 2 months all ready so she said i will send you out a lable to send the new phone to the repair center that was august the 28 2008 and i still dont have a lable and its september 8 2008 i spent $565 usa doller for this i am very mad my name is westly if any body have a go manager i can speak to please email me at hardwelw@bellsouth.net

I had bought a new nokia 1200 in june 2008l. after 10 days m faced problem with my phone. its show insert sim card n at bottem in display its show demo and then its not working . I had given my handset to nokia care at sidhi vinayak complex new sanganer road opp. sanjivani hospital sodala, jaipur on 7 july
i hav submitted 4 times this phone at nokia care but all times i have faced same problem . this nokia care center employee are not fit for these seets . manager n all employee of this nokia care center are very stupid n idiots . one thing they never attend any phone calls if they received any call then they doesnt replyed . all these things are very frustrated . its not my problem many other persons faced these types of problems . first they all are frustrated with their nokia cell phones n also frustrated with nokia care center employees . so plz its req. to all if u want to be happy with cell phones then never buy nokia phones . nokia phones n there employees all are ### hole.