Nokia review: frustrated with nokia mobile! 255

IT HAS BEEN A DISASTER PURCHASING A NOKIA PRODUCT. INSPITE OF SEVERAL COMPLAINTS, THEY MERELY JERKED ME FROM PILLAR TO POST. PLEASE FIND CORRESPONDENCE BELOW WHICH HIGHLIGHTS NOKIA U.A.E'S CARELESS ATTITUDE.

Dear Nikeel,

Thank you for emailing Nokia Careline.

With regard to your enquiry, kindly be informed that we are a technical support center, providing
our services to all Nokia customers from the Middle East and North Africa, who are facing
difficulties with their Nokia mobile products.

Regarding your enquiry, kindly be informwed that the loan phone is something which is related to the
ASC. Please check with them again, hopefully they will assist you in this matter.

Should you require any further assistance, please do not hesitate to contact the Nokia Careline on
[protected], between 9am and 8pm (local time), Saturdays to Thursdays. For online assistance,
please visit http://www.nokia.com/mea/contactus. “ Keep your phone software up-to-date by using the Nokia Software Updater. For more details visit
Nokia Support and software at http://mea.nokia.com/support#. You can also go online to find user
guides, troubleshooting support and other services to help you use your Nokia product”

Register with Nokia Connections and you will receive a bimonthly fun newsletter about the latest
products and events. Click below to register. http://mea.nokia.com/nokiaconnections Kind regards,

Jihad Mohammad
Nokia Careline
Nokia Middle East & Africa

From: nikeel@emirates.net.ae
Sent: 29/07/2009 10:59:52 PM
To: ext-custservice.mena@nokia.com
Subject: Re: RE:Nokia Careline - Nikeel Idnani - Nokia E66

Dear Adiss:

It is evident that Nokia is simply jerking me around. 

 

As I have exhausted all resources & given you sufficient leeway, you regrettably leave me
with no choice but to approach the press viz Gulf News & the Khaleej Times, for starters.
--------------------------------------------
Nikeel Idnani
Mobile: +[protected]
Res: +[protected]
Email: nikeel@eim.ae

P.O.Box 121874
Dubai
United Arab Emirates.

 
Dear Nikeel Idnani,

Thank you for emailing Nokia Careline.

We do apologize for any inconvenience caused, with regards to your phone 's issue, we
will keep you informed as and when we receive any updates.

Please help us serve you better by providing your valuable feedback at: http://digiumenterprise.com/answer/?inv=12206285&chk=DD4FP2YS&anslang=0 Should you
require any further assistance, please do not hesitate to contact the Nokia Careline on
[protected], between 9am and 6pm (local time), Saturdays to Thursdays. For online assistance,
please visit http://www.nokia.com/mea/contactus. “ Keep your phone software up-to-date by
using the Nokia Software Updater. For more details visit
Nokia Support and software at http://mea.nokia.com/support#. You can also go online to find user
guides, troubleshooting support and other services to help you use your Nokia product”

Register with Nokia Connections and you will receive a bimonthly fun newsletter about the latest
products and events. Click below to register. http://mea.nokia.com/nokiaconnections Kind regards,

Adiss
Nokia Careline
Nokia Middle East & Africa

[THREAD ID:1-3HLALTB]

-----Original Message-----

From: nikeel@emirates.net.ae
Sent: 29/07/2009 05:06:43 PM
To: ext-custservice.mena@nokia.com
Subject: Reminder: Nokia Careline - Nikeel Idnani - Nokia E66

Dear Mr. Taher Ayoub:
I continue to wait for a resolution of my complaint. Today is my 4th day without a
mobile
phone instrument.
Please note that if my problem is not resolved by close of business today, I will approach the
press, to voice my concern.

--------------------------------------------
Nikeel Idnani
Mobile: +[protected]
Res: +[protected]
Email: nikeel@eim.ae

P.O.Box 121874
Dubai
United Arab Emirates.

----- Original Message -----
From: ext-custservice.mena@nokia.com
To: nikeel@eim.ae
Date: Sun, 26 Jul 2009 18:02:54 +0300
Subject: RE: Nokia Careline - Nikeel Idnani - Nokia E66

Dear Nikeel,

Thank you for emailing Nokia Careline.

We sincerely apologize for any inconvenience caused and we greatly appreciate your feedback. Please
be assured that we will be forwarding your comments to our R&D department for further
review. We
will keep you informed as and when we receive any updates.

Should you require any further assistance, please do not hesitate to contact the Nokia Careline on
[protected], between 9am and 6pm (local time), Saturdays to Thursdays. For online assistance,
please visit http://www.nokia.com/mea/contactus. “ Keep your phone software up-to-date
by
using the Nokia Software Updater. For more details visit
Nokia Support and software at http://mea.nokia.com/support#. You can also go online to find user
guides, troubleshooting support and other services to help you use your Nokia product”

Register with Nokia Connections and you will receive a bimonthly fun newsletter about the latest
products and events. Click below to register. http://mea.nokia.com/nokiaconnections Kind regards,

Taher Ayoub
Nokia Careline
Nokia Middle East & Africa

[THREAD ID:1-3HLALTB]

-----Original Message-----

From: nikeel@eim.ae
Sent: 26/07/2009 08:28:13 PM
To: ext-custservice.mena@nokia.com
Subject: WebForm Automated Email

[Email address:nikeel@eim.ae]
[Salutations:Mr.]
[First name:Nikeel ]
[Last name:Idnani ]
[Country:UNITED ARAB EMIRATES]
[Language:English]
[Gender:M]
[Contact topic:Other]
[Contact subtopic:]
[Message:Dear Madam/Sir:
I bought a Nokia E66 from the ‘Switch’ store located in Lamcy Plaza
Dubai on 23
April 2009.

Yesterday, the phone screen began to blank out. Today, I took the phone back to Switch, who directed
me to the Nokia Authorized Service points. I then approached Aptec Gulf (Al Safina Bldg, Zabeel
Road, PO Box 33550, Dubai), who after inspection, estimated 3-4 days for the repair.
On requesting for a replacement phone set during the course of repair, Aptec advised me that they
would only do so if the phone was bought from them.

I then went back to Switch, in the hope that they would provide a similar customer service. I was
however mistaken, as this request was rejected by Mr. Zoher in Switch.

As a last resort, I called Nokia UAE on [protected]. I first spoke with Mr. Jade, who asked to
speak with Mr. Zoher in Switch as I was still in the store, bereft of a phone. After speaking with
Mr. Zoher, Mr. Jade disconnected the phone, inspite of me waiting to hear his decision. I then
recalled Nokia. Mr. Jade handed over the phone to Mr. Kamar, who expressed his unwillingness to give
me a replacement phone set.

Please let me know if this is the policy of Nokia.
After having paid AED 1350 (US$370), I would have imagined that the Nokia phone would last me a lot
more than 3 months!
Inspite of having a choice of several brands of mobile phones, I chose Nokia. I am hoping to have
been satisfied with the Nokia shopping experience, which so far appears cynical.
I would appreciate if you could look into the matter & respond with a solution, at the
earliest.
I hope you can appreciate the importance of being contactable, especially in my sales &
marketing role.

As you can see, I have merely shuttled between the store & service center, still devoid
of a
solution to the above.
Please note that I had to brave the searing summer temperatures of Dubai, lack to parking space as
well as the time & effort spent attempting to resolve my Nokia fiasco.

Sinc]

[Phone model:]
[Mobile:+[protected]]
[IMEI:]
[Product code:]
[Operator:]
[Operating system:]
[Web browser:]
[Online shop order number:]
[Product software version:]
[Maps application version:]
[Navigation licenses purchased:]
[Map data installed:]
[User ID/user name:]
[Service name:]

nokia is not staying on its word! nokia customer care is cheating people! they are taking money therfore their is warranty and no new part is added to it. nokia customer care says that nokia's all mobile phone can be damaged if they are kept near cooler and if sweat also come in contact. The covering is not proper they are using very lose parts in their mobiles. people are using foul language. they are not properly giving the phone on time and talking nonsence. it took aperson 2 to 3 hrs to get chance to get analised their phones. people their are not giving phones on time. the authority must do something or the company may get case in court!

I am a journalist from Kolkata. I bought a nokia set (Nokia 3500 classic Grey 512 MB) from Mobile store at E-mall in April 2009. I could hardly use it for 5 months. Now the headset is not functioning. whenever I plug in the headset, it flashes on the screen 'connect an enhancement'. That means, it is not accepting the headset any longer.
It is a new mobile set (manufacturing date: Feb 2009 Month and year of import: Feb 2009) . How come such a spic and spun new mobile set of nokia create so much problems?
My repeated requests to mobile store company failed into deaf ears. I want my mobile set to be REPLACED. Otherwise I am going to forward this mail to every other mobile companies.
My email id is sharmila.maiti@gmail.com

On Saturday 26-09-2009 I went to your customer service center in Dammam-Saudi Araibia "Nokia Care"

I had problem in my cell phone "E66" and give Nokia Care Center my mobile, then they call me back in Sunday they said your mobile has problem in hardware and we must send it to Jeddah to fix it there it need 10 days!

I ask them to give me any mobile until they finish mine, but they said we can’t, then I went to the shop and meet the maintenance manager I said that

my mobile has problems because I bring it before it had problem in the charger place and it take 4 days to fix it and now you need 10 days and 2 days before that to check it.

I ask him to give me new mobile, I didn't pay mobile to leave it in your shop! I am really very disappointment!

i purchase d nokia N-73 in FEB...after two month we witness a problem in it.we submitted our set to niokia care cente(G - MOBILE JALANDHAR) ON 12 MAY 2009...
Today is 30 september 2009.after such a long period of time., i still donot get my set back.
we regularly call nokia care centre and loged so many complaints but every time they excuses...

Hi am Devesh from Delhi i bought a nokia Mobile model no.- 1208 but the problem ( my voice is not going to the second person who is calling to me but i can listen his voice clearly and the screen light is not coming ) started before the expiration of warrnaty period so i went to nokia center but they declined to solve this problem wihtout taking any charge they said it will cost 600 Rs. The behave of the center was not good. The name of the Nokia center is M/s Intouch care and the address is TA-108, Okhla Road, Tuglakabad Extn. Ph no.-011-[protected]
if it is right what they said plz consider me.

Devesh
[protected]
peculiardevesh@yahoo.com

I bought N5130c-2 Red [protected] on 4th April 2009 and last 3 weeks i am facing network problem and i have submitted Nokia care centre thane 10 days back and so for there is no reply.

Hi

I had purchased a NOKIA N97 (IMEI:[protected])from HOTSPOT (LAXMI NAGAR) shop no 3 and 4, property no c-1a, ms chambers, main vikas marg, aruna park laxmi nagar delhi, on sep 29th, 2009. I was given the warranty of 1 year at the timing of issuance based upon Warranty card.

After 15 days Mobile is switching off when we try to make call and it gave some noise and hanging problem and battery problem is there. I gave to dealer for correcting the issue. Dealer advised me to submit it to nokia service centre(MAA COMMUNICATION, B-36, GURU NANAK PURA RADHU PALACE ROAD, OPP V3S MALL LAXMI NAGAR DELHI). I submitted the mobile phone dated 4th nov 2009, one of your repairing staff told me that they will inform me within next 15 days . However, two weeks have gone without receiving any replacement call from your side, then i went to nokia service centre(MAA COMMUNICATION, B-36, GURU NANAK PURA RADHU PALACE ROAD, OPP V3S MALL LAXMI NAGAR DELHI), they told me sir your handset is ready, when i have asked the manager that you haven’t inform me that my handset is ready he replied me that we have lot of work and we have no time for informing the customer. finally I received my set after a long wait at your store. and after receiving the phone they told me that software has been upgraded and all your problems has been solved, now it’s OK.

But I checked it in front of them and I found that problem did not get sorted out., It was again creating problem now that time Mobile stopped working properly and there were issue related to mobile charging and creating noise. I was stunned to see my handset in very bad condition and none of problem has solved. When i told the manager about the condition of my handset, he threaten me and using abusing language and told me that do what ever you want to you have to submit handset again for another 15 days.

To be surprised the issue was still there and I doubt about the quality of the service they are providing. When I asked for the replacement the Service centre associated suggested me to go to retailer from where I purchased the mobile. But the HOTSPOT at laxmi nagar retail centre were not listening to my complain and the problem which I am facing. They refused to replace my mobile which is in warranty period.

I have my job sheet with me bearing no [protected]/091104/67 as Service
I have given the mobile for repairing on 4th nov 2009 at 17.44 pm
After all my efforts get failed, I am requesting you to take proper action against them. I have hardly used the mobile for 15 day during. My complaints are registered in customer care ref no:[protected].
I am totally frustrated on nokia service centre(MAA COMMUNICATION, B-36, GURU NANAK PURA RADHU PALACE ROAD, OPP V3S MALL LAXMI NAGAR DELHI). and to me this is a CHEATING company.

I request you to kindly have the set replaced ASAP.

You can not understand that I am facing serious trouble. I am being harassed. i am feeling really very frustrated. You should positively support me here. and proper action should be taken.

Its almost 15 days the mobile set with you and no clarity on what nokia is doing till today. If there is no positive reply within 48 hours, I will be moving either to the consumer courts or the local Press and other consirned authority.

Let me know if you need any other possible details from my side.

TARUN SAGAR
R/0 C31, TAKSHILA APPARTMENT
PLOT NO 57, I.P. EXT DELHI -110092
PH:- [protected], 011-[protected]

Dear sir,
Im a regular user of Nokia Phones.Recently i have bought Nokia E71 and because it had some problem with the phone it was given to the Nokia service Care (Sahid Nagar) Bhubaneswar. I received the Phone within 2 days and the problem was also solved but after receiving the Phone i realised that the Speaker of the Phone which is situated at the top as well as the middle button was broken.When complained to the concerned Service Care they denied of being broken by them and returned the phone by saying that it was not done by them.They also disagreed to me thats because i had already complained once to the Higher Authority and they did not want to encourgage such Customers.The Customer Care of Nokia Phones did not even respond well to me irresspective of Calling and Explaining them several times.
Therefore it is a kind request to you to Please look into the matter and take the complain seriously otherwise there are different other ways to solve the problem.I would like to get the Response as soon as possible on my Personal number ([protected])

Subject : Nokia handSet 5800, Poor Service by Nokia Care

I am Gaurav Jain, I bought a nokia phone model no. 5800 Express Music & Serial No. IMEI : [protected] from Nokia Priority( Dwarka sec. – 12) in delhi.
It is my worst experience with nokia as i have taken this phone 9 months back, it got problem.

• phones display started creating problem. Imagine a touch screen handset in which you can’t see anything, only parallel lines.
• There are some problem in phone Jack (Used to connect handset), not able to pick phone calls through handset(remote keys not working with my phone while same remote is working with other compatible phones so that’s there may be some problem in my phone ).
I have continued deposited thrice times to nokia center for repair but still is not working properly and now in nokia repair centre. Find the Service Job Sheet details below:

Date Job Sheet Number
14-Nov-09 [protected]/091114/38
21-Nov-09 [protected]/091121/3
06-Dec-09 [protected]/091206/18

First time I gave this mobile as on 14-Nov-2009 to nokia service center “Om Ujala Communication, Sec-4, Dwarka, New Delhi, India” for repairing. After that am getting a call from nokia care for collect my phone. I went there as on 21-Nov-2009 and found its not working properly. Executives in nokia care told me to Re-deposit this phone again.

After that I went there as on 06-Dec-2009 to collect my phone and found again its not working properly, Display and Jeck problem still there in phone. they repeat the story again and Re-deposit the phone again. I got really frustrated from this company bcoz they are doing nothing.

I have giving it to Nokia care centre 3 time after that and every time they keep my phone for 10- 15 days and give it back to me after that in the same condition and says it has got repaired... and after analysis they deposit the phone again and again for repair.

First, Please let me know that, does nokia have any Quality Check after repair the phone or they do nothing and sent it back to customer.
if nokia is not able to sovle my problem then make it clear to me. I would like to re-emberse my money or please do replace my phone.

Regards,
Gaurav Jain
India

new 5800 phone died in 5 days. 4 and counting attempts by nokia to repair SAME ISSUE

Purhcased at NYC flagship store. I had the phone working for 1st 5 days. When the battery started to discharge, i tried charging. It didnt charge at all. Store gave me new battery saying battery was at fault. Again same issue. It wudnt even turn on with the charger connected - so clearly its not just battery problem. By the time this battery discharged, the 14 day return period was over - pretty sure they knew it.
Then started the saga of sending to nokia service center - PALCO. Already sent 4 times. each time had to ship back same evening or next day. Same problem for "repaired" "replaced" and "repaired again" phone.
First they claim its "repaired", then 2nd time they claim "cannot be repaired...so replaced"...why did they send it then?
but the so called replaced also had same issue - how can this be co-incidence?
again sent...they claim repaired...but same issue.
When i call...they dont agree to send me a courtesy phone since its clearly their mistake and 4 attempts are enough to figure out im being cheated.
They wont give me refund or replacement.
They wont even agree to send me a email saying they take responsibility to resolve the issue.
5 is not my lucky number...i have no hope it will get resolved.
looks like they will continue playing ping-pong till end of 12 months.

: hi;this is dilshad from moradabad (u.p).i bought new mobile n97 mini 16/12/09.my mobile restart again &again from the date of perchasing, I have given two times to Nokia center but still is not working properly, last time I gave this mobile to Nokia service center at rajeev sons moradabad(u.p) before 4 days and job sheet number is [protected] . I can not leave without my mobile, and I found Nokia mobile gives a lot of problem. For others - do not buy Nokia products if you don't want to have problems after.please take action soon as posssible.

Dear All,

My name is deepraj verma and i am your extinsing coustmor. i was purchaesd a nokia e75 handset on december months . i have some problem in my nokia headset for example enhancement problem. i went on nokia care at bhupindra road, patiala. for this complaint for three time.first time they changed my headset but the problem remain same after that i went again and they told me problem in handset like jack problem . i drop my handset at nokia care after two days i pick my hand set and they told me your hand set is ok. Now, i went on third time at nokia care and they told you had again submmited your problem with headset. Now, one weak already crossed but no body replied me against this.My current jobsheet no is128433527/100111/41.
I am very harssed with you services at nokia care.
Plz help me about this problem abiout this problem other wise i have to go in court and i have to send a legal notice to your nodal officer.

i have nokia e63
i have following problems
in text message screen#the following buttons didnot worked
buttons adjacent to space bar & and ! ', ? when pressed then display, . and when pressed with shift nothing happen
? sign appeared when i press the key ShiftK while it should be -

moreover some times while recieivg incomming calls, i pressed the button of Green, the set become hanged, it hanged for alomost 15 minutes, i cant do anything even cant off the cell
this happen after 30 or 40 calls
what i do
plz help and guide

Fortuna Science and Technology co., LTD., as a professional cell phone case manufactory. We are located in Shenzhen which is an advanced city in China, the freight is very convenient and fluent .Our main products is cell phone silicon/TPU/TPU+PC/PC case for kinds type of cell phone including Apple I-phone, Blackberry, Nokia, Samsung, Motorola, Song Ericsson and so on, any color is available .We have passed the ISO9001:2000 and ISO14000 international management systems.

We can do six arts and crafts: First is Emboss, the second is drop-glue, the third is spray, the fourth is silk-screen, and the sixth is laser, the seventh is trans-print. Any picture and design are available; just need your 3D drawing.

Subject :- Nokia N97 mini is a worst phone.

This is regarding the Nokia Cell Phone N97 mini..I have bought this phone in Nov 2009 but it's working is very poor like Hanging Problem, functionality problem, till now I have submitted my phone in Nokia Service Centre three times but always they re-load the Mobile Software for any problem..I am really very disappoint with Nokia Service as well as Nokia Cell Phones..I really want to say that from my Childhood i m using Nokia Cell Phones but now i have decided to recycle the Nokia Cell Phone and use other Cell Phones..

Alok Aryan
E-mail :- ftalokaryan@yahoo.com

Sir,

i have purchased a new nokia express music 5800 in hoshiarpur(punjab) india.Which is not working not properly from 17 june 2010.(only display is not working). i go nokia care center at hoshiarpur, They give back to me on 30 june 2010.when i use it again its working is not proper as it is working in starting when i purchase it. Its appearence is as like Nokia 5233 and 5230 which i does not like..The photos which i stored in it they all are going out of screen not opening properly in display screen, they change the softwares of my phone so phone is not working properly. My contacts no and messages are also deleted by the nokia customer care center. but i already mension them the contacts are so important fr me but display is not working properly but they not repair my display screen also they change my softwares which are not suitable to my phone screen.

sir
i have problem that i submitted a nokia battery due to bad responce in nokia care. but they are not recieving my battery on time
----------------------------------------------------------
address of nokia care:-
nokia care centre,
apextel,
ug/a-12, somduttplaza, mall road
kanpur-208001
------------------------------------------------------------
custmer name- naveen kumar shukla
add- 116/266, adarsh nagar, kanpur
-------------------------------------------------------------------------------------
battery no.(submitted)- BL-4CT
b/n- [protected], 0670565
job sheet no---109249
bill no.--1333
bill date.-- 14 july 2010

NOKIA BEST HAI BEST HE RAHEGA

hi,
i m having a nokia 5800, and i m having problem right from the first week i bought it, , now my warranty is also going to get over and i m helpless, i had visited nokia care about 20 times, but i haven't yet got a solution, what should i do?
pliz help me out

nishant, pune
ph no. [protected]

Sir,
I purchased Nokia 2730 classic with bill on 25/07/2010.
Customer ID: 200015.
Name: Ishan Arora.
1) On the very third day, it was on charging and when i removed charger, its screen was out of working. i got a new sreen from customer care.

2) After five days of repair, its softwares got corrupted, got a new softwares installed from customers care.

3) Now a days i am facing the same software corruption problem as cell gets hang down and then restarts itself many a times a day.

4) Alongwith when i call someone, voice is not clear most of the times.

5) Its bluetooth audio device is totally nonfunctional.

Sir, i am a professional of marketing, i know all the impacts. And i am totally dissatisfied from nokia's poor products and services. And i wont be getting its solutions within the adequate time period, then ofcourse as a layman and frustrated marketeer, i am supposed to defame your products and services as much as possible but i thoght to make to step here first to inform you people to sort out my problem. Thank you

I bought the Nokia x2 on dated 1-10-10 from Asha Collection, 10 Number market, Bhopal. But, the cell phone is not working properly. It has taken 7-8 hrs for charging and battery backup is 12 hrs only. I want to change my Nokia X2 Mobile phone. Your Nokia Customer care is not response properly. He changed the battery for two times but the backup is 1-2 hours and charging time is 6-8 hrs. If Nokia is not solve my problem then I go to court.
my cell number is [protected]

27.12.10

To
Nokia
Dear Sir,

Sub: Complaint against Nokia Mobile Model No.7230

I had purchased a Nokia Mobile, Model No.7230 (Sl No353756045075199) from Anandamela, G-9, Gariahat Market, Kolkata 700 029 on 14.08.2010 vide Cash Memo No.1986.

From the very beginning I am facing so many problems with this Mobile. After two months, received calls were not getting deleted from the call log. On 19.10.10, I had gone to Nokia Care (Anand International, 233, Diamond Harbour Road, Behala) and they had taken the mobile vide Job Sheet No. [protected]/ 101019 /79 and returned the same to me on 21.10.2010.

After a few days, charge of the battery was getting exhausted after one or two calls. Again I went there on 24.11.2010. They told that “Battery is not working which needs replacement” and received the Mobile vide Job Sheet No. [protected]/ 101124/80 .On 26.11.10, they changed the battery and returned the Mobile to me.

Again same problem was appearing in the mobile. On 16.12.10 I went there, they received it vide Job Sheet No. [protected]/101216/48 and told me “one screw is missing, actual problem is in your Mobile, we have to send it to factory, ” But after two days they phoned me and informed me “ Phone is OK.” I went there, they told me that their technician had checked it, there is no problem in your mobile.” I collected it on 23.12.10.

Now I am facing various problems in my mobile like charge of battery gets exhausted low after talking for 1 / 2 minutes, radio is not getting on, missing of screw etc.

This kind of post sale service is not expected from a company of yours repute (NOKIA !).

I would request you to replace my mobile immediately since this mobile is still under warranty.

This issue will be highlighted to the highest level if this problem is not sorted out at your level immediately and if I do not receive proper response from your side within next 7 working days, I will be compelled to send all details to CONSUMER FORUM for proper justice.

Copy of following documents are enclosed herewith for your perusal:
ü Cash Memo No.1986 dt. 14.08.2010 of Anandamela.
ü Job Sheet No. [protected]/ 101019 /79 dt 19.10.2010
ü Job Sheet No. [protected]/ 101124/80 dt 24.11.2010
ü Job Sheet No. [protected]/101216/48 dt 16.12.2010

Yours faithfully,

Sharmila Sarkar
Mobile: [protected]
e-mail: sharmilar.sarkar2@gmail.com

Enclo: a/a.

i am having nokia 5120 express music mobile since i have purchased it its not working properly before it used to hang a lot but i ignored it but from few months its display is not coming everymonth i have to give it to the shop for repair and they say we have install software. they even dont give guarantee and every month i have to continue with the same process. they just say that this set is worthless. i want a permanent solution to my problem. every month i cant spend 500 rupees on such a useless mobile...

Nokia 1800, I have given three times to Nokia center but still is not working properly. One solution - Please buy new Mobile Phone (But Not Branded)

respected sir
i want to say that my nokia x2-01 has been gone through the problems rapidly, , i m fed up of registering complaint again n again and no one is looking after this, , i m highly regreted to say that i m loadging a complaint as i want my money back ...

dear sir/mam
i have a NOKIA N97. When i use web and open any site wich have punjabi or hindi wording. I cant see punjabi or hindi word on that site. Like on facebook i cant see any punjabi comment frm my friend. Plz plz plz tell what i do for this problm. Email me on jsprt.jhajj89@gmail.com

i have nokia X3 . i am using of this model for just 7 month and he is showing some problems . I am so worried by this problem.

Hi... I have from the first that that i decided to take a contract, my first option was a Nokia, i just upgraded last September, went in total 12 times to the voda shop to repair it, finally was totalled that Nokia put in new board or something of that sort... and the end result, phone seems to work perfectly fine for the first few months, and then, the settings automatically change to the something else, and the phone swicthes off randomly, I AM SO OVER...TALKING ABOUT THIS, and explaining my problem... becos no-one really takes the time out to listen... anyways...Nokia just lost one customer out of your thousands... not sure that its gonna make a different to you, but hey... as long as the sale is made, RIGHT (jolene@nashuanorth.co.za)

i ve bought my nokia n8 in december 2010 fron a noki priority dealer in tamilnadu. the phone was working fine for three months but later the ovi store in phont stopped working for which i went to nokia care three times but they failed to resolve the problem. so i ask whether the fault is mine for choosing nokia brand or is the fault of the nokia cares.

My Nokia N900 which is still under guarantee developed a signal problem
This is the third time this Phone has been away for repair with the same problem (No signal). This morning the phone came back from Nokia having been repaired yet again and guess what, The phone has not been repaired, it still will not pick up a signal. I have transferred my sim card into my spare phone, a Nokia N95, It is giving me a strength 4 signal.
I have always purchased Nokia Phones but I will not be purchasing any more.

please i need a healp i have been received a masseage from nokia says that i win 1000000 GEP and they need 500GEP to transfere the prize is it real or not.please respond

I too have experienced similar issues.. I've wrote them in http://www.sysfun.com From 2002 I was using Nokia. Now, I'm going to get out of it.

This is regarding my cell phone model no.2690.which is under warranty period and submitted for repair at Nokia care centre, jamshedpur on 14 10 2011 delivered date was 28.10.11. when i recd. set on that day it was as it was earlier.Again i submitted to service centre they told me come back after 15 days.once i talked with nokia head office with this number which had provided me from nokia care-[protected] .After talking with them refused to replace the set. why i said them because it is giving me lot of trouble each and everyday.I need replacement which is comfortable for me. so this kind of service loosing the customer. I would suggest to people not to buy any nokia product.

Subject: Nokia Handset c2-03 swapped not repaired within the warranty period.
I purchased the above written Nokia handset from maanvi communication ambala city with cash memo Number 951dated 19th oct.2011. Within one month of purchase, I realized very high or some times automatically very low volume of speaker disturbed the talk frequently. So I gave the handset for repair to Nokia Care Model Town Road, ambala city, The Nokia Care centre was unable to repair my handset and instead of telling me the truth, they kept the handset with themselves for more than a month period. Every time I went to the centre to collect my handset they gave me a new date to get the handset. I was literary harassed there for more than one month of time.
From very first day m facing problems with my phone. Its sliding panel is very very loose and also it shows a message "Phone Restricted" and stops working at all. I had given my handset to nokia care on 5 June job sheet no 9706,

I purchased C2-03 mobile ( IMEI no. [protected])from Samarth Life Style Retailing D-62/62A Laxmi Nagar New Delhi on dated 12/10/2011. This mobile had been submitted four times to get it repaired at the service station. Now this mobile has not been working for about one month. When I gave it for repairing at Nokia Service Station Abulane Meerut Uttar Pradesh . They asked me to deposit Rs 1200=00. When I asked them for bill for the mentioned amount, they refused to provide me with the bill. Kindly do needful so that I may get my mobile phone repaired as it is still in warranty.
Gaurav Rastogi
18/1 Phool Bagh Colony
District – Meerut (Uttar Pradesh)
Pin Code : 250002
Mob No. 91 [protected]

Dear Sir,

This is to inform your that I have purchase NOKIA C6 4 months back, which one day suddenly stopped working. I have taken this handset to nokia repair shop, where the executive was claiming as the hand set is physically damaged and which is not correct. Request you to please give me justice or I will have to move to court.

Nilkamal

Date - 14. 02. 2014 ko mobile kharidatha aaj tak 4 bar software problem ho chuka he abhi v mobile dead he nokia care 110 km dur he ek bar care jane se rs - 400 ka kharch hota he mere ko naya mobile chahiye nahi to me consumer case karunga

I purchase nokia _5.after some months.it hangs /dead.set was in warranty.i send it for repairs.but there is no answer.
Syed Farukh Rashid shah
IME_[protected].
Date to send mobile for repairing:31_03_18
Please tell me how many days are required to repairs.

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