Pinterest review: Sheepskin coat

Good Morning:

I am writing to complain about one of your advertisers Narachic. I ordered a sheepskin coat from them, what arrived was a vinyl coat with imitation shearling liner made of polyester. Upon contacting the company for a return of their product I was offered an additional 15% discount, which I rejected out of hand. I have communicated with the company at least twice more with no response. What a fraud this company is. Please see below my email correspondence with Narachic.

Good Morning Emma:

This is my final request for the return address for my order to be returned. I am pretty sure that neither you or anyone at Narachic will respond. You can be assured that this is the last time I will ever order from your scam company.

Chris Porzio

On Thursday, October 5, 2023 at 10:11:13 AM EDT, CHRISTOPHER PORZIO wrote:

Good Morning Emma:

Another day has gone by and no one at Narachi has sent me the return address on my order, It seems to me that you folks are trying to get me discussed and go away or you are trying to run out the 15 day return policy. That said, I will not go away without a fight. I am prepared to report Narachic shady business practices to Pininterest where I saw your advertisement.

Respectfully,

Christopher Porzio

On Wednesday, October 4, 2023 at 08:54:21 AM EDT, CHRISTOPHER PORZIO wrote:

Good Morning Emma:

Why didn't you send me the return address at the time you sent your email? Your company is wasting my time. Please forward the address today.

Best Regards,

Chris Porzio

On Wednesday, October 4, 2023 at 06:50:45 AM EDT, Narachic wrote:

Hi Dear Customer,

I hope you're going well.

Here is the return policy,please confirm if it's fine for you.

Our Guarantee

Return or exchange within 15 days from the delivered date.

Request:

1. Items received within 15 days from the delivered date.

2. Items received unused, undamaged, unwashed and in original package.

3. We do not offer return on earrings

4. Return shipping fees are at the customer's own expense.Original shipping fees are non-refundable

5. We do not accept returned items that were sent back directly without address that we send（the address on the package is not our return address)

6. Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX.

（If you choosing one of the above-mentioned fast deliver options you might incur in import taxes and the delivery might be delayed due to the customs clearance process.）

Please let me know your thoughts.

Best regards,

Emma

------------------ Original ------------------

From: "CHRISTOPHER PORZIO";

Date: Tue, Oct 3, 2023 09:50 PM

To: "Narachic";

Subject: Re: Re:Order Number: UX2023091556313615085

Good Morning Gean:

Your offer to return 15% of my purchase on the misrepresented and crappy jacket is rejected. I want the full value of my purchase returned. Please tell me where to return the jacket.

Respectfully,

Chris Porzio

On Tuesday, October 3, 2023 at 04:02:56 AM EDT, Narachic wrote:

Hi dear customer ,

We feel so sorry that you are not satisfied with the item(s).

As compensation,how about we give you 15% refund of this item(s) and you keep it?

What do you think of it?

If this fine for you,we will return to your original payment method.

Looking forward to your reply.

Best regards,

Gean

------------------ Original ------------------

From: "CHRISTOPHER PORZIO";

Date: Sat, Sep 30, 2023 10:55 PM

To: "[protected]@narachic.com";

Subject: Order Number: UX2023091556313615085

Dear Sirs:

I am in receipt of my order. That said, it is not as described on your web site. I am extremely unhappy that you have tried to pass off this vinyl laminated jacket with fake polyester fur, Nothing about this jacket is real sheepskin or is the fake racoon hood trim. I want to return this piece of garbage ASAP. Please provide me with shipping information and how soon can I expect my money back.

Sincerely,

Christopher Porzio