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The good, the bad, and the ugly - discover what customers are saying about Mini In The Box

Welcome to our customer reviews and complaints page for Mini In The Box. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mini In The Box.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mini In The Box's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Mini In The Box, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Mini In The Box. Your feedback is an important part of our community and will help others make informed decisions.

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5:51 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sandals purchased from Miniinthebox.com March 2023, shipping notice 2023-03-19. order no [protected]. item received made entirely of plastic, not orthotic. substandard unwearable shoe. All steps were taken to initiate a refund as instructed. Instructions are that a return label will only be initiated once a customer service rep contacts the buyer. No contact...

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3:30 pm EDT
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Mini In The Box return ticket was closed, but I have not received a refund.

Re: Order #[protected]
I returned the item in unused condition. The Return Ticket was noted closed on March 24th. As of today, April 5th, the refund has not shown up.
This company, as subsidiary of Light In the Box, is impossible to contact. There is no phone number anywhere to be found. Since they "closed" my ticket, there is no way to continue communication. I am very upset.

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9:42 am EDT
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Mini In The Box Non receipt of items

Recently ordered nine items from MITB They sent an email stating they shipped all items, I received a box with one bulb in it? Made several attempts to contact them but no results, can't even find a phone number for them? Just finished emailing the BBB to see if they can help. Finding a lot of complaints about them wished i would have seen them first!

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Ant p
US
Jul 29, 2015 2:58 am EDT

Item purchased has a flaw black line missing. Photo attached

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