Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Furniture Stores Rooms To Go Service - product not able to put together
Rooms To Go

Rooms To Go review: Service - product not able to put together

D
Author of the review
1:57 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a leather chase/couch/recliner, the middle portion does not go with the set and I've tried calling rooms to go they want to charge me for someone to come out. I have filed a complaint with the BBB and with Gov DeSantis. I am going to contact a lawyer. You should not be charging me to come back our since you sent the wrong part. The delivery people were unable to set up because our painters were behind. I have called R2G and all I get is the run around. If they has sent the correct part i would be able to put it together myself.

Desired outcome: I want RTG to send someone out to fix my sofa.

Confidential Information Hidden: This section contains confidential information visible to verified Rooms To Go representatives only. If you are affiliated with Rooms To Go, please claim your business to access these details.

View 0 more photos
Rooms To Go response
Nov 26, 2024 12:47 pm EST
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

File a complaint Write a review
View all Rooms To Go contacts
Debble, sounds like we need to get a bit more information on this. Care to email your order info and feedback to us at TellUs@RoomsToGo.com? We'd love to look into this for you.
Resolved

This complaint has been resolved automatically due to user's inactivity.

More
Send message
Copy link
Report
0 comments
Add a comment

More Rooms To Go reviews & complaints

Rooms To Go - Living room furniture falling apart 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - Return/ exchange policy 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - cindy crawford palm springs sectional sofa 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - bonded leather failure 27
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - Bad customer service 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - the rep refused to help me with the leather coach, which started to fade away
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - fabric high back recliner
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - fraud!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rooms To Go - Horribly delivery time, no stock availability
Rooms To Go - living room sofa set
View all Rooms To Go reviews and complaints

  1. Rooms To Go Contacts

  2. Rooms To Go phone numbers
    +1 (888) 709-5380
    +1 (888) 709-5380
    Click up if you have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 2 2 users reported that they have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number
    100%
    Confidence score
    Internet Sales
    +1 (800) 766-6786
    +1 (800) 766-6786
    Click up if you have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number
    Other Inquiries
  3. Rooms To Go emails
  4. Rooms To Go address
    11540 Highway 92 East, Seffner, Florida, 33584, United States
  5. Rooms To Go social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 11, 2024
  7. View all Rooms To Go contacts
Rooms To Go Category
Rooms To Go is ranked 20 among 372 companies in the Furniture Stores category
#18 Bob's Discount Furniture Bob's Discount Furniture #19 Chairish Chairish #20 Rooms To Go Rooms To Go #21 La-Z-Boy Furniture Galleries (Regional for Florida) La-Z-Boy Furniture Galleries (Regional for Florida) #22 Living Spaces Furniture Living Spaces Furniture

Most discussed complaints

Avoid any business with rooms to go!
6
(opinions to this review)
 Online purchase
3
(opinions to this review)
 Couch with chaise
3
(opinions to this review)
 Cocktail table
3
(opinions to this review)
 Fortegra furniture warranty
3
(opinions to this review)
Rooms To Go Alternatives
Yfshilo.com 1 review Brian's Furniture 2 reviews Magnolia Porch Swings 1 review Pruitt's Fine Furniture 5 reviews Dean Bosler's Furniture Showroom 1 review