CB Furniture Stores Russells Payments switched

Russells review: Payments switched

Annalie Van Der Merwe of US

Oct 29, 2019 3:39 am EDT

Good morning my id nr is [protected] I am Mr AM oosthuizen afrikaans speaking customer who is a very loyal customer of Russells for many years but the treatment I am getting now is breaking my heart.
I have two account's the one I am paying by debtiroder on month end and the other I am paying by hand on the 7th monthly with my pension,
now the staff member is taking my money form the debitorder account on month end and putting that payment on the other account on month end,
the phone me from head office and I am trying to talk to them but I cannot speka english then they drop the phone,
now my one account is in arrears and the other in advance because of this moneis being played with,
I am drivng from the farm every month end and pay by had when I leave the store there is not problem there after they send me sms and now they are threatening with the credit bureau,
please help,
regards Cecile wife of customer my cell nr [protected]

0 comments

Add a comment

Russells - poor customer care 15

Resolved

Russells - damaged furniture 11

Resolved

Russells - customer service 1

Russells - Lounge suite jessica 3pc gomma gomma

Russells - bought a lounge suite and confirmed within 7 days to collect and cancel contract for refund as quality is bad 1

Russells - A letter and a fridge that they didn't exchange for a long time after promise

Russells - Poor service and unacceptable service

Russells - Portable 100W mini rechargeable battery backup UPS

Russells - Poor service from russels 1

Russells - (COZY NIGHTS SERENITY 107CM FOAM B-SETand service

View all Russells reviews and complaints

Russells Contacts

Russells phone numbers

+27 800 110 775
+27 800 110 775

Click up if you have successfully reached Russells by calling +27 800 110 775 phone number 44 44 users reported that they have successfully reached Russells by calling +27 800 110 775 phone number Click down if you have unsuccessfully reached Russells by calling +27 800 110 775 phone number 47 47 users reported that they have UNsuccessfully reached Russells by calling +27 800 110 775 phone number

+27 13 795 5840
+27 13 795 5840

Click up if you have successfully reached Russells by calling +27 13 795 5840 phone number 0 0 users reported that they have successfully reached Russells by calling +27 13 795 5840 phone number Click down if you have unsuccessfully reached Russells by calling +27 13 795 5840 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 13 795 5840 phone number

+27 11 907 8700
+27 11 907 8700

Click up if you have successfully reached Russells by calling +27 11 907 8700 phone number 0 0 users reported that they have successfully reached Russells by calling +27 11 907 8700 phone number Click down if you have unsuccessfully reached Russells by calling +27 11 907 8700 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 11 907 8700 phone number

+27 51 634 2099
+27 51 634 2099

Click up if you have successfully reached Russells by calling +27 51 634 2099 phone number 0 0 users reported that they have successfully reached Russells by calling +27 51 634 2099 phone number Click down if you have unsuccessfully reached Russells by calling +27 51 634 2099 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 51 634 2099 phone number

More phone numbers

Russells emails

russellscustomercare@jdg.co.za

100%
Confidence score: 100%

Support

Russells address

27 Stiemens St, Braamfontein, Gauteng, 2001, South Africa

Russells social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 21, 2024
View all Russells contacts