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scammer debt collector?

My bank summary shows multiple payments to Sunrise Credit Services that reduced my checking account balance they said that I still owe money because those payments were actually not made. I was told that the payments got reversed and there were other times where they got declined and never went though. I would think that these reversals would be visible somewhere for me to see, but they said it would not show on my bank summary or statement. It recently slipped my mind that I had made payment arrangements for this collector and called Wells Fargo about suspicious charges from SCS. Afterwards, Wells Fargo helped me out and deposited back onto my account. Then, I called the number provided under the suspicious charges (or what I thought was suspicious charges) and it turned out to be Sunrise Credit Services. I felt guilty for not making this call before, because I immediately remembered that I made payment arrangements with them. They told me that I made my last payment and owed nothing more and my last payment went through. I was so happy to have a zero balance for money owed with them. Now, I am hearing from them again, asking for almost $2,000. The same amount I started with. They're saying that the payments got reversed and others were declined!! Maybe I should ask when they got reversed..I asked Wells Fargo if a payment reversal would show on their books, but not mine, but I don't think they knew exactly what to say.
Vainani Harper 10th of Jun, 2018

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