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The Foschini Group

TFG . After requesting proof that charges such as magazine was agreed to by me . The customer service offered to reimburse me for portions of these charges and stated that they can not provide me with proof that i agreed to these charges as it is an very old agreement and that they are not obliged to keep these records. I have no interest in being refunded on this account and have instructed them to close my account. For my self this matter is now resolved, but I can't help wonder how many a unsuspecting client is being charged for services that the company can not show they agreed to and just pay because T&C says the client should complain if charges on their account is reflected incorrectly.
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Ettienne Mostert 13th of Jun, 2018

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