In the mail today (12/1/08) - I received noticed that the EXISTING FIXED RATE BALANCE on my Union Plus/HSBC credit card is being changed to a very HIGH VARIABLE rate. This is despite my NEVER being late with a payment; and NEVER reaching the credit limit. What a scam! (I've only had the card for a few months - which leads me to believe that this company's plan is to lure people in - and then completely change the agreement on them!) Obviously - I am going to pay the balance off ASAP and never get credit from this company again! I would recommend that you also not utilize its services - as this company cannot be trusted! So - when you get a mailing from them - don't trust it! Its a lie!
The complaint has been investigated and resolved to the customer’s satisfaction.