Let me start this of with the fact that I was not looking for an agency when I went to see them. I was approached by a scout while I was at work. The girl that talked to me, seemed very nice and friendly. She asked for my phone number so they could contact me and give me a few details about Urban. I agreed- since I am always looking for new opportunities. They called me two days later and set up an appointment with me to "talk about the company". I show up to a scary neighborhood with a tiny building with no parking, I didn't think too much of it but still. I went in filled out an application and waited for someone to come and talk to me. After waiting thirty minutes, I finally sat down with one of their employees. I was expecting a light conversation about the company and why getting signed with them would be worth my while. I was wrong. I sit down and in front of me is the most unfriendly person I have ever encountered. They looked over my application without a single word, and finally looked at me and said, "So, who have you been signed with?" I replied no one, and that I have gotten my year experience, 30+ photoshoots, and a number of paid gigs all on my own. They at first didn't believe me until I showed the employee my facebook modeling page with 2, 000 likes and countless images and also some images I did for a catalog that I did recently. Next thing I know they shove a contract in my face, tell me I have to change my hair color from platinum blonde to either dirty blonde or brunette because if I didn't I would not be marketable enough for them, even though I looked through their models on their website where half of them have platinum blonde hair or are just plain bad looking. I instantly got defensive and told them I would not change my hair color. After that, the employee was very, very rude on top of being unfriendly to start out with. I then told the employee that I was not even planning to sign a contract today where he replied with, "So, why did you even come see us today." I just thought I was there to learn a little more about it, when really they just want to scam poor wannabe models into signing a contract with them so they pay at least $250 to be on their website, where they might not even get jobs, or if they do get one they take 15% which would be normal except I feel like only 1/4 of them actually get jobs, which is what I heard from a very talented model that I met that signed with them. She is beautiful and hasn't gotten a job in MONTHS. I was all around disappointed with how disrepectful and rude they were. Which is why I ripped up the card they gave me right when I got home. I am proof that you can be successful without an agency, so if you are planning on getting your big break by signing with them, DON'T DO IT.
The complaint has been investigated and resolved to the customer’s satisfaction.