Menu
For Business Write a review File a complaint
Windstream Communications

Windstream Communications review: Home phone service

D
Author of the review
9:06 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been attempting to get home service since october 1 2023. As of today, i still have no service. I started out attempting to port my consumer wireless number over to windstream. After four unsuccessful attempts i said forget it i will just activate a new line of service and change my number. Upon receiving a new number and order number, your company still can't get it together. When i call your call center i feel hopeless and very much of a bother to your csrs. I don't know why this seems to be such a hard task however; i have now missed countless other things i needed to do since i have been instructed to be home for the three missed appointments they have set for a tech to come out. Someone, please assist me. Unfortunately, you are the only company that offers a landline for my home and this is desperately needed. All i am asking for is a landline phone. I would like for a manager or someone who cares to please assist me in making this happen. The last order number that i have to reference is 6616307i24267 and the new number they provided me with is [protected]. My name is doris davis and my address is 673 majesty xing winder ga 30680.

Desired outcome: A NEW PHONE LINE CONNECTED AS REQUESTED

Oct 24, 2023 3:53 pm EDT
Windstream Communications customer support contacts
Address

4001 N Rodney Parham Rd, Little Rock, AR, 72212-2442, US

File a complaint Write a review
Hi Doris, I regret that this has been your experience. I took a look at the order you have listed and it appears to be complete. If you still need assistance please feel free to reach out to me directly at wincanhelp@windstream.com.
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More Windstream Communications reviews & complaints

Windstream Communications - poor service provided! 117
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Windstream Communications - porting of number 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Windstream Communications - repeat calls and failing to remove my number 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Windstream Communications - keep passing the problem from 1 person to another 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Windstream Communications - not what they state 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Windstream Communications - Service technician
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Windstream Communications Contacts

  2. Windstream Communications phone numbers
    +1 (866) 445-8955
    +1 (866) 445-8955
    Click up if you have successfully reached Windstream Communications by calling +1 (866) 445-8955 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling +1 (866) 445-8955 phone number Click down if you have unsuccessfully reached Windstream Communications by calling +1 (866) 445-8955 phone number 1 1 users reported that they have UNsuccessfully reached Windstream Communications by calling +1 (866) 445-8955 phone number
    Sales
    +1 (866) 445-8084
    +1 (866) 445-8084
    Click up if you have successfully reached Windstream Communications by calling +1 (866) 445-8084 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling +1 (866) 445-8084 phone number Click down if you have unsuccessfully reached Windstream Communications by calling +1 (866) 445-8084 phone number 1 1 users reported that they have UNsuccessfully reached Windstream Communications by calling +1 (866) 445-8084 phone number
    Order Support, Sales
    +1 (855) 439-2889
    +1 (855) 439-2889
    Click up if you have successfully reached Windstream Communications by calling +1 (855) 439-2889 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling +1 (855) 439-2889 phone number Click down if you have unsuccessfully reached Windstream Communications by calling +1 (855) 439-2889 phone number 0 0 users reported that they have UNsuccessfully reached Windstream Communications by calling +1 (855) 439-2889 phone number
    Business Class Services
    +1 (800) 600-5050
    +1 (800) 600-5050
    Click up if you have successfully reached Windstream Communications by calling +1 (800) 600-5050 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling +1 (800) 600-5050 phone number Click down if you have unsuccessfully reached Windstream Communications by calling +1 (800) 600-5050 phone number 0 0 users reported that they have UNsuccessfully reached Windstream Communications by calling +1 (800) 600-5050 phone number
    Enterprise Customer Support
    +1 (866) 375-6040
    +1 (866) 375-6040
    Click up if you have successfully reached Windstream Communications by calling +1 (866) 375-6040 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling +1 (866) 375-6040 phone number Click down if you have unsuccessfully reached Windstream Communications by calling +1 (866) 375-6040 phone number 0 0 users reported that they have UNsuccessfully reached Windstream Communications by calling +1 (866) 375-6040 phone number
    Windstream Wholesale
    (800) 347-1991
    (800) 347-1991
    Click up if you have successfully reached Windstream Communications by calling (800) 347-1991 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling (800) 347-1991 phone number Click down if you have unsuccessfully reached Windstream Communications by calling (800) 347-1991 phone number 0 0 users reported that they have UNsuccessfully reached Windstream Communications by calling (800) 347-1991 phone number
    Account Support
    (800) 537-7755
    (800) 537-7755
    Click up if you have successfully reached Windstream Communications by calling (800) 537-7755 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling (800) 537-7755 phone number Click down if you have unsuccessfully reached Windstream Communications by calling (800) 537-7755 phone number 0 0 users reported that they have UNsuccessfully reached Windstream Communications by calling (800) 537-7755 phone number
    Financial
    (888) 664-0841
    (888) 664-0841
    Click up if you have successfully reached Windstream Communications by calling (888) 664-0841 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling (888) 664-0841 phone number Click down if you have unsuccessfully reached Windstream Communications by calling (888) 664-0841 phone number 0 0 users reported that they have UNsuccessfully reached Windstream Communications by calling (888) 664-0841 phone number
    Sales
    (800) 481-5441
    (800) 481-5441
    Click up if you have successfully reached Windstream Communications by calling (800) 481-5441 phone number 0 0 users reported that they have successfully reached Windstream Communications by calling (800) 481-5441 phone number Click down if you have unsuccessfully reached Windstream Communications by calling (800) 481-5441 phone number 0 0 users reported that they have UNsuccessfully reached Windstream Communications by calling (800) 481-5441 phone number
    Order Updates
    More phone numbers
  3. Windstream Communications emails
  4. Windstream Communications address
    4001 N Rodney Parham Rd, Little Rock, Arkansas, 72212-2442, United States
  5. Windstream Communications social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 22, 2024
  7. View all Windstream Communications contacts
Windstream Communications Category
Windstream Communications is ranked 7 among 64 companies in the Internet Providers category