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Consumer Cellular

Consumer Cellular review: Took money out of account without approval

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So today August 20th I checked my account and saw that Consumer cellular had taken almost $600 out of my account without my approval or even letting me know it would happen. I called them to see if they would give me the money back and let me make a payment plan with them…I do owe them the money and I planned on paying it out monthly as I live paycheck to paycheck. So bottom line is I had about $700 in my account to last for the next couple of weeks and out of that was to come rent and car payment t among other expenses which as you can see isn’t much for a family to live on. So I asked them to void transaction and work with me and they said no…so they left my family and I with about $150…and that is supposed to pay $500 rent and $200 car payment? I told them that they were being inhumane and that they should care more about humans well being than the cost of a phone and even offered fo give them their phone back. I will admit the last minute or so of the conversation went a little south and they hung up on me. The people working in the customer service department amd I talked with 3 of them were all very rude.. I would really appreciate some help in this matter and getting my money back asap.

Thank you

Alicia Hudson

[protected]

Desired outcome: To get money back

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  1. Consumer Cellular Contacts

  2. Consumer Cellular phone numbers
    +1 (888) 345-5509
    +1 (888) 345-5509
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    +1 (800) 686-4460
    +1 (800) 686-4460
    Click up if you have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 9 9 users reported that they have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number Click down if you have unsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 4 4 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number
    38%
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    Head Office
    +1 (503) 706-2351
    +1 (503) 706-2351
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  3. Consumer Cellular emails
  4. Consumer Cellular address
    7204 SW Durham Rd Ste 300, Portland, Oregon, 97224, United States
  5. Consumer Cellular social media
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    Oct 29, 2024

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