CB Computer and Video Games Gameloft unauthorized payment

Gameloft review: unauthorized payment 13

Kerry121 of Ipswich, GB

Jul 13, 2012 2:12 am EDT

Resolved

Featured review

Completely unsolicited text message to my son's phone saying that he was subscribed to Gameloft Club for £3.00 per month until he texted STOP to 80100. Didn't text stop as no credit at the time, but as soon as he topped up they took the £3.00 out. The "helpline" number doesn't work and I've emailed them to request a refund but I don't expect a reply to be honest. This is simple scamming and I'm really cross that they can get away with it. Is there a watchdog or ombudsman or something for these providers?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Gameloft - unauthorised subscription 31

Resolved

Gameloft - scam 4

Gameloft - march of empires imperial game bug! 5

Gameloft - banned for no reason from asphalt 8

Resolved

Gameloft - charges made for orders not made 1

Gameloft - unfair customer service decision

Gameloft - Car loot

Gameloft - I lost my Asphalt 8 account progress

Gameloft - asphalt 8

Gameloft - The entire company

View all Gameloft reviews and complaints

Previous review Next review

13 comments

Add a comment

Nicole Hradil

, US

2 comments

Nicole Hradil of US

Aug 22, 2016 6:42 am EDT

$450 withdrawn without authorization!

Helpful? 0 0

Nicole Hradil

, US

2 comments

Nicole Hradil of US

Aug 22, 2016 6:37 am EDT

I was $450 via multiple charges of $29, $4.99, and $1.99, when I did not order anything. The charges occurred on 5/23/2016 when I wasn't even online.

Helpful? 0 0

Donna Pape Porter

, US

1 comments

Donna Pape Porter of US

May 17, 2016 2:07 pm EDT

GOOGLE *Gameloft Inc g.co/payhelp# CA $14.99

This is what is charged to my account and I do not have any idea why.

Helpful? 0 0

Ravi bhilare

pune, US

2 comments

Ravi bhilare of pune, US

Jan 18, 2013 5:57 am EST

real football 13 game is after 15 level not responds please action my complains

Helpful? 0 0

Oliver109

na, US

3 comments

Oliver109 of na, US

Apr 04, 2012 7:21 pm EDT

Verified customer

I have never heard of gameloft until today and I had several charges to my credit card from them.

Helpful? 0 0

Michael Fallas

Datchet, GB

1 comments

Michael Fallas of Datchet, GB

Apr 03, 2012 7:52 am EDT

Verified customer

The took an unauthorized payment of £2.50 from my account today via my paypal account and I have had to change the password to stop it again. No response from the company which states on their website No refuds are given for whatver reason yet I have not authorised this payment and gave permission for it to be takena nd have not to mu knowledge bout anythingf rom them recently. Seems like a con to me

Helpful? 0 0

Marconi Yang

, HK

1 comments

Marconi Yang of HK

Aug 15, 2013 5:40 am EDT

Verified customer

I downloaded Dungeon Hunter 4 to my phone and played for awhile until I need some gem in game so I bought from them and then they keep deduct my credit for nothing, I didn't check until today. It keep deduct again but this time I got SMS from my bank notify about this transaction. This company is a really lousy SCAM company. Don't buy anything from them ...

Helpful? 0 0

Paul Mckenn

, MY

1 comments

Paul Mckenn of MY

Mar 28, 2013 12:52 pm EDT

very stupid game, especially when opponent is having the ball and it's at 45 minute / 90 minute, they will be allowed to hold the ball till they finish the attack (most of the time they score); the referee will immediate blow the whistle if my team is having the ball at 45/90 minute.

another thing is the opponent can easily tackle the ball away, and it's almost impossible for my player to tackle and get the ball back. The opponent can always react extremely fast! crap!

I am extremely frustrated!

And there's no way to earn free cash!

Helpful? 0 0

Ravi bhilare

pune, US

2 comments

Ravi bhilare of pune, US

Jan 18, 2013 5:39 am EST

Real football 13 after 15 level not responds

Helpful? 0 0

gogeishago

st. louis, US

1 comments

gogeishago of st. louis, US

Nov 30, 2012 12:02 pm EST

Verified customer

me too! and charges are still appearing on my sprint bill every month and sprint said they cannot refund me the money that is being charged, how does one get a hold of these gameloft people!?

Helpful? 0 0

Oliver109

na, US

3 comments

Oliver109 of na, US

Jun 08, 2012 12:12 pm EDT

Verified customer

See I never heard of them in my life an they don't seem to understand that they charged me $300 for a game I never even got

Helpful? 0 0

Oliver109

na, US

3 comments

Oliver109 of na, US

Jun 08, 2012 12:08 pm EDT

Verified customer

They took $300 from me its not right the way they operate

Helpful? 0 0

mexxp

, TR

1 comments

mexxp of TR

Jun 08, 2012 11:50 am EDT

i bought a game from gameloft but they never send me the link to download the game they took from me like 8.5 dollars...

Helpful? 0 0

Gameloft contacts

Gameloft phone numbers

+33 158 162 040
+33 158 162 040

Click up if you have successfully reached Gameloft by calling +33 158 162 040 phone number 13 13 users reported that they have successfully reached Gameloft by calling +33 158 162 040 phone number Click down if you have unsuccessfully reached Gameloft by calling +33 158 162 040 phone number 18 18 users reported that they have UNsuccessfully reached Gameloft by calling +33 158 162 040 phone number

France

+1 (212) 993-3000
+1 (212) 993-3000

Click up if you have successfully reached Gameloft by calling +1 (212) 993-3000 phone number 0 0 users reported that they have successfully reached Gameloft by calling +1 (212) 993-3000 phone number Click down if you have unsuccessfully reached Gameloft by calling +1 (212) 993-3000 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +1 (212) 993-3000 phone number

United States

+1 (514) 798-1700
+1 (514) 798-1700

Click up if you have successfully reached Gameloft by calling +1 (514) 798-1700 phone number 0 0 users reported that they have successfully reached Gameloft by calling +1 (514) 798-1700 phone number Click down if you have unsuccessfully reached Gameloft by calling +1 (514) 798-1700 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +1 (514) 798-1700 phone number

Canada, Montreal, QC

+1 (647) 477-4096
+1 (647) 477-4096

Click up if you have successfully reached Gameloft by calling +1 (647) 477-4096 phone number 0 0 users reported that they have successfully reached Gameloft by calling +1 (647) 477-4096 phone number Click down if you have unsuccessfully reached Gameloft by calling +1 (647) 477-4096 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +1 (647) 477-4096 phone number

Canada, Toronto, ON

+44 203 932 7575
+44 203 932 7575

Click up if you have successfully reached Gameloft by calling +44 203 932 7575 phone number 0 0 users reported that they have successfully reached Gameloft by calling +44 203 932 7575 phone number Click down if you have unsuccessfully reached Gameloft by calling +44 203 932 7575 phone number 4 4 users reported that they have UNsuccessfully reached Gameloft by calling +44 203 932 7575 phone number

United Kingdom

+61 292 832 578
+61 292 832 578

Click up if you have successfully reached Gameloft by calling +61 292 832 578 phone number 20 20 users reported that they have successfully reached Gameloft by calling +61 292 832 578 phone number Click down if you have unsuccessfully reached Gameloft by calling +61 292 832 578 phone number 21 21 users reported that they have UNsuccessfully reached Gameloft by calling +61 292 832 578 phone number

Australia

+39 294 752 555
+39 294 752 555

Click up if you have successfully reached Gameloft by calling +39 294 752 555 phone number 0 0 users reported that they have successfully reached Gameloft by calling +39 294 752 555 phone number Click down if you have unsuccessfully reached Gameloft by calling +39 294 752 555 phone number 1 1 users reported that they have UNsuccessfully reached Gameloft by calling +39 294 752 555 phone number

Italy

+34 900 868 529
+34 900 868 529

Click up if you have successfully reached Gameloft by calling +34 900 868 529 phone number 0 0 users reported that they have successfully reached Gameloft by calling +34 900 868 529 phone number Click down if you have unsuccessfully reached Gameloft by calling +34 900 868 529 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +34 900 868 529 phone number

Spain

+86 108 260 7696
+86 108 260 7696

Click up if you have successfully reached Gameloft by calling +86 108 260 7696 phone number 0 0 users reported that they have successfully reached Gameloft by calling +86 108 260 7696 phone number Click down if you have unsuccessfully reached Gameloft by calling +86 108 260 7696 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +86 108 260 7696 phone number

China

+852 21 274 137
+852 21 274 137

Click up if you have successfully reached Gameloft by calling +852 21 274 137 phone number 0 0 users reported that they have successfully reached Gameloft by calling +852 21 274 137 phone number Click down if you have unsuccessfully reached Gameloft by calling +852 21 274 137 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +852 21 274 137 phone number

Hong Kong

+91 114 111 6729
+91 114 111 6729

Click up if you have successfully reached Gameloft by calling +91 114 111 6729 phone number 0 0 users reported that they have successfully reached Gameloft by calling +91 114 111 6729 phone number Click down if you have unsuccessfully reached Gameloft by calling +91 114 111 6729 phone number 1 1 users reported that they have UNsuccessfully reached Gameloft by calling +91 114 111 6729 phone number

India

+62 212 992 6732
+62 212 992 6732

Click up if you have successfully reached Gameloft by calling +62 212 992 6732 phone number 0 0 users reported that they have successfully reached Gameloft by calling +62 212 992 6732 phone number Click down if you have unsuccessfully reached Gameloft by calling +62 212 992 6732 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +62 212 992 6732 phone number

Indonesia

+63 24 033 095
+63 24 033 095

Click up if you have successfully reached Gameloft by calling +63 24 033 095 phone number 0 0 users reported that they have successfully reached Gameloft by calling +63 24 033 095 phone number Click down if you have unsuccessfully reached Gameloft by calling +63 24 033 095 phone number 1 1 users reported that they have UNsuccessfully reached Gameloft by calling +63 24 033 095 phone number

Philippines

+65 69 225 190
+65 69 225 190

Click up if you have successfully reached Gameloft by calling +65 69 225 190 phone number 0 0 users reported that they have successfully reached Gameloft by calling +65 69 225 190 phone number Click down if you have unsuccessfully reached Gameloft by calling +65 69 225 190 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +65 69 225 190 phone number

Singapore

+27 787 301 045
+27 787 301 045

Click up if you have successfully reached Gameloft by calling +27 787 301 045 phone number 1 1 users reported that they have successfully reached Gameloft by calling +27 787 301 045 phone number Click down if you have unsuccessfully reached Gameloft by calling +27 787 301 045 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +27 787 301 045 phone number

100%
Confidence score

South Africa

+82 704 848 0336
+82 704 848 0336

Click up if you have successfully reached Gameloft by calling +82 704 848 0336 phone number 0 0 users reported that they have successfully reached Gameloft by calling +82 704 848 0336 phone number Click down if you have unsuccessfully reached Gameloft by calling +82 704 848 0336 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +82 704 848 0336 phone number

South Korea

+66 23 923 315
+66 23 923 315

Click up if you have successfully reached Gameloft by calling +66 23 923 315 phone number 0 0 users reported that they have successfully reached Gameloft by calling +66 23 923 315 phone number Click down if you have unsuccessfully reached Gameloft by calling +66 23 923 315 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +66 23 923 315 phone number

Thailand

+84 439 461 020
+84 439 461 020

Click up if you have successfully reached Gameloft by calling +84 439 461 020 phone number 0 0 users reported that they have successfully reached Gameloft by calling +84 439 461 020 phone number Click down if you have unsuccessfully reached Gameloft by calling +84 439 461 020 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +84 439 461 020 phone number

Vietnam

+54 119 4775 4040
+54 119 4775 4040

Click up if you have successfully reached Gameloft by calling +54 119 4775 4040 phone number 0 0 users reported that they have successfully reached Gameloft by calling +54 119 4775 4040 phone number Click down if you have unsuccessfully reached Gameloft by calling +54 119 4775 4040 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +54 119 4775 4040 phone number

Argentina

+55 113 039 3062
+55 113 039 3062

Click up if you have successfully reached Gameloft by calling +55 113 039 3062 phone number 0 0 users reported that they have successfully reached Gameloft by calling +55 113 039 3062 phone number Click down if you have unsuccessfully reached Gameloft by calling +55 113 039 3062 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +55 113 039 3062 phone number

Brazil

+56 224 194 641
+56 224 194 641

Click up if you have successfully reached Gameloft by calling +56 224 194 641 phone number 0 0 users reported that they have successfully reached Gameloft by calling +56 224 194 641 phone number Click down if you have unsuccessfully reached Gameloft by calling +56 224 194 641 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +56 224 194 641 phone number

Chile

+57 17 432 508
+57 17 432 508

Click up if you have successfully reached Gameloft by calling +57 17 432 508 phone number 0 0 users reported that they have successfully reached Gameloft by calling +57 17 432 508 phone number Click down if you have unsuccessfully reached Gameloft by calling +57 17 432 508 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +57 17 432 508 phone number

Colombia

+52 685 523 612
+52 685 523 612

Click up if you have successfully reached Gameloft by calling +52 685 523 612 phone number 0 0 users reported that they have successfully reached Gameloft by calling +52 685 523 612 phone number Click down if you have unsuccessfully reached Gameloft by calling +52 685 523 612 phone number 0 0 users reported that they have UNsuccessfully reached Gameloft by calling +52 685 523 612 phone number

Mexico

More phone numbers

Gameloft emails

support@gameloft.com

100%
Confidence score: 100%

Support

fabian.keller@gameloft.com

99%
Confidence score: 99%

yasin.alves@gameloft.com

99%
Confidence score: 99%

marketing

rabah.ghanem@gameloft.com

99%
Confidence score: 99%

marketing

mahmoud.zeidan@gameloft.com

99%
Confidence score: 99%

marketing

nitin.goel@gameloft.com

99%
Confidence score: 99%

More emails