Indane / Indian Oil Corporation’s earns a 2.4-star rating from 342 reviews, showing that the majority of customers are somewhat dissatisfied with LPG services.
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delay in delivery of refills
I am a LPG Indane customer with Ganesh Gas Agencies, Karangalpady, Mangalore and my consumer Number is 10073. I am having two cylinders of which one has exahusted on 28/09/2009 and when we tried to book for refill, we were asked to book on 14/10/2009. Hence, I have booked for a refill on 14.10.2009. But, till today [29/10/2009 - 3:00 p.m.] I did not get my refill from Indane (Indian Oil Corporation) dealer. My second cylinder also got exahusted on 21.10.2009. Despite my several phone calls, there was no delivery, I went to dealer personally on 23/10/2009, and he promised to deliver the cylinder by Monday, i.e, 19.10.2009, but nothing materialised so far. Even I tried to contact Mr. Joshi [[protected]], but he has not responded my call. Kindly look in to the same and instruct the concerned to deliver the cylinders immediately.
gas delivery - black market
Sir
i pest my mail detail
my gas agency is not supporting me
i need action
Sir
i m not requesing for gas
i want to know where is my booked gas that i have booked on 12 oct. and you told it will be deliverd after 10 days
so please inform me when i will get my gas cylinder
2009/10/29 United Gas Co.
Dear Customer,
Your request has been Registered.
Thanking You
M/S United Gas Co.
--- On Thu, 29/10/09, Sushil Saxena wrote:
From: Sushil Saxena
Subject: Fwd: BOOK MY GAS - where is my gas
To: "UNITED GAS AGENCEY"
Date: Thursday, 29 October, 2009, 7:20 AM
i booked my gas on 12 oct.
but till today i had not received my gas.
already i got confirmation mail from ur side.
please inform me where is my gas.
it is not DBC.
I already purchased one cylinder on black
i want to know when i will get my gas
please inform me
thanx
reena
MY GAS DETAIL IS AS BELOW
Connection No. - 3266247
User Name - REENA SAXENA
Add. -
House No. - SF-4
Plot No. - 3/49
Sec. - 5
Rajendra Nagar
SAHIBABAD
GHAZIABAD
Please reply me when my i will get my gas
Reena Saxena
[protected]
---------- Forwarded message ----------
From: United Gas Co.
Date: 2009/10/13
Subject: Re: BOOK MY GAS
To: Sushil Saxena
Dear Customer,
Your request has been Registered.
Thanking You
M/S United Gas Co.
--- On Mon, 12/10/09, Sushil Saxena wrote:
From: Sushil Saxena
Subject: BOOK MY GAS
To: "UNITED GAS AGENCEY"
Date: Monday, 12 October, 2009, 9:56 AM
MY GAS DETAIL IS AS BELOW
Connection No. - 3266247
User Name - REENA SAXENA
Add. -
House No. - SF-4
Plot No. - 3/49
Sec. - 5
Rajendra Nagar
SAHIBABAD
GHAZIABAD
Please reply me when my i will get my gas
Reena Saxena
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Sir,
I am trying to connect with United Gas Comp from last 10 days on phone, but could not get them to book my gas. All time number is busy response is coming. Please book a gas for me Cust Acc No: 8343.
Sidharth Dhar
A- 175, UGF-4
Shalimar Gardan,
Ext- II,
Sahibabad, Ghaziabad
Mob-[protected]
Hi Sir,
please book my gas, conntion no.3269204
USHA THAKUR
C-166, FLAT NO-S-1
SHALIMAR GARDEN EX-2
MOBILE NO-[protected]
book my gas
acc no. -016829
Hi Sir,
I am trying to connect with United Gas Comp from last 10 days on phone, but could not get them to book my gas. All time number is busy response is coming. Please book a gas for me Cust Acc No: 3268268.
Thanks
Smriti
please book my gas, conntion no.3267849...Also give me the confermation for th same ...My addrss is mentioned below..
#698, UG-1
extention 1
Shalimar Garden
sahibabad
GHAZIABAD
connection 3265564...please book my gas.also give me the confermtion msg. on my mail id simran6533@yahoo.com...My address is metioned below.
#858, G3
Extention 1
Shalima Garden
Gaziabad
Ph no... [protected]
simran
Dear sir
I am lot of time try to book my gas by telephone to united gas agency but never connect the lines always its busy, so please my gas against this mail, my gas reg number is NR 9402 my name is Vinod
lpg agency denying application
Dear Sir,
This is kamaran M.K. Mondal, a Lecturer in Pol.Sc under Burdwan University, West Bengal. My permanent residence is Vill & P.O. Somai Pur, P.S. Ausgram, Dist- Burdwan, West Bengal. In our locality there is a LPG Agency named Subarnarekha Gas Agency (Indane) at Guskara.
I have been requesting there for a new connection to my name from last few months. They are simply denying by saying that there is no scheme or quota for a village like ours. They give connection or supply to the Guskara Municipality only.
To be noted that Subarnarekha Gas Agency just 2 kms away from my home, but the difference is that Subarnarekha comes under Municipality, and our villege under a Panchayet.
In fact I dont know to whom or where to complain/request to get a LPG connection.
Please help me with a positive response.
Thanking you.
With Regards
Kamaran M.K. Mondal
[protected]@gmail.com
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
failed to book as phone is always engaged
Failing to book LPG Gas supply as the phone of the supplying Agency is always engaged. It is heard that internet is connected with the phone ( no other phone is there ). Agency telling you can book in Kolkata Phone No :-033-[protected], through SMS- same problem, booking cofirmation reply- when the gas is already delivered, Another Mob No given for SMS -[protected], . that has a standerd reply " consumer no does not match, pl contact your Gas supply agency.
THIS THE TOTAL SENARIO OF GAS BOOKING.
My earnest appeal pl look into the matter and see the consumes are not harrashed for gas booking and pl formulate a standard guidance by which we can book and confirmed and confirm booking within 12 hours if not immediately and it should pasted in the notice board for public.
Thanks
Sincerely
Dr B R Datta
Mob No :- [protected], SAGARBHANGA, DURGAPUR :- 713211
E-mail I D - [protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
lpg cylinder being supplied with water in it & still no action after complaining
Refer consumer no. 06309 and the order no. 6054 dated 22nd Sep. 2009 .
Received Gas cylinder with water in it And for that we have registered complaint verbally $ phonically to the Mehrangarh Indane & to the IOC complaint officer Mr. Sita Ram m no.[protected], but no action has been taken till date by them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sir/madam,
I m vikrant sharma, c-59 phase -1, pallav puram, meerut, my mobile no.is [protected], i m the customer of your esteemed organisation and my gas connection consumer no. is 13287 in the name of my brother prashant sharma of SHREE DARSHAN GAS SERVICES, pallav puram, meerut.
My problem is this whenever i make a call to the given no. [protected] and [protected] for booking the gas they does not pick the call, sometime they pick a call in making several time call, this time the cross the limit I have been making a call for last four days but no one responding the call, some time no. comes busy because of the pick known no. I want them to do public dealing fairly, pick the people call to booking the gas.
And your sales person Mr neeraj rana, he has never picked the call, tell them to receive the public call.
thankyou
vikrant sharma
CITY HULCHUL
sir/madam,
i am (raj kishor 129 kheora nawabganj kanpur up 208002 mobil no. [protected]) a customer of your organizations and my gass connection consumer no is 5005-s of krashna sai enterprises. my problems is when i booking the refill on my consumer no, the refill is delivered at my place for the minimum time is 10 to 12 days and some times they refuse my booking order. and when i call them after 7 to 8 days for the refill they are replied(if your requerment are very urgent you can transfer your account from krshnasai to another). and sir, one thing i want know how long the gape for the refill booking ? becouse krishnasai are taking the booking for a minimum period of 21 days. so please tell me the details and i will be very happy for kind actions. with regards...
sir/madam,
i am (Deb dulal Maiti, 373, 3rd floor, Chirag Delhi, new delhi.110017. mobile no. [protected]) a customer of your organizations and my gass connection consumer no is 19582 of Cactus Lily Enterprises. J.B.Titto marg, new delhi. my problems is when i booking the refill on my consumer no, the refill is delivered at my place for the minimum time is 10 to 12 days and some times they refuse my booking order. and when i call them after 7 to 8 days for the refill they are replied(if your requerment are very urgent you can transfer your account from Cactus Lily to another). and sir, one thing i want know how long the gape for the refill booking ? becouse Cactus Lily are taking the booking for a minimum period of 21 days. so please tell me the details and i will be very happy for kind actions. with regards...
mis management & mis behave of m/s khudiram enterprises
M/S KHUDIRAM ENTERPRISES is the sole retailer of cooking gas of IOCL at jhargram. as per law the cooking gases are the emergency services declared by government of India. the Jhargram is highly sensitive maoist prone zone. we, the general people facing bondhs at least 12-15 days regularly in a month. but giving the excuses of terror may happen in bondhs the said company closes their outlet in a regular passion. by this way M/S KHUDIRAM ENTERPRISES is denying to provide one calender of cooking gases in a month.
home delivery is too late connection number 21533
i have an home indane gas connetion since 4 years from distribtor Madan gas, yamuna nagar.i have booked gas for home delivery on 12-09-09.nd i have got waiting number 2671 nd they said to me that they will send this gas with in 15 days.after 15 days i called madan gas agency nd told tat i need gas.they said to me that plz wait for 2 days ...with in 2 days gas wil be in ur home..after 4 day i called back .nd they replied same.now on 10-10-09 gas is not delivered in my home..i called agency many time but same reply...now what can i do.i have no extra cylinder for gas nd no gas in my home..i take cylinder from my relative for few day..but u know how long relative will help us.so plz solve my proble..my gas connection number is 21533.plz plz solve that problem.
gulshan kumar
The complaint has been investigated and resolved to the customer’s satisfaction.
supply under weight lpg refill cylinder
Dear sir,
Namaskar
I, N. Singh resident of B-1 T.B.Hospital, shri Aurobindo Marg.New Delhi-110030. I am custmer of (Indane) Mohnil Gas Service, I.I.T. Chowk, Near Essex Farm, New Delhi-110016. My Cust. No. 29426. I observed and complaint that the delivery man suppling 1.5 to 2 Kg under weight refilled LPG cylinder & also not bring weighting scale as mention on the delivery slip. I have complaint many time but there is no improvement.
It is requested that necessary action may be taken in this regard please.
Thankigh you.
Your's Faithfully
N. Singh
B-1 T B Hospital
New Delhi-30
Mobile- [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
delay gas supplay &booking
NO GAS SUPPLY BOOKING ON23/09/2009. NO BOOKING BEFORE DAYS 22 AFTER SUPPLY MY CONSUMER NO.1549 TIKKA GAS SERVICE MANSA
The complaint has been investigated and resolved to the customer’s satisfaction.
SIR
WITH RESPECT AND HUMBLE SUBMISSION I WOULD LIKE TO INFORM YOU THAT DUE
TO DELAY GAS SUPPLIY.MY CONSUMER NO-10531 DT 25/01/2000.
DISTRUBUTORS CODE NO-[protected] AND AGENT NAME KITCHEN BEST.
BOW MARKET, P.O.CHITTARANJAN, BURDWAN, PIN-713331, WEST BENGAL,
PH:525476, 528002, I AM BOOKING OF GAS ON 13/4/2010 BUT TILL NOW NO DELIVERY
TO GAS .
SO,
I THEREFORE REQUEST TO YOU, KINDLY NECSSARY ARRANGE
PLESE THANKING.
S.C.BISWAS
ST-38, QR-17/D
PST-CHITTARANJAN
BURDWAN, WB
activation of dead connection.
I, RAJKISHORE MAHATO having Indane connection no. 16690 from M/s Dharchula Gas services (Scaned copy attached) at Dharchula in 2004 was working in NHPC then. I have left NHPC in 2008 and joined NTPC Ltd. in Joshimath, Uttranchal. I have approached to the Gas Agency at Dharchula for transfer of the said connection to Joshimath but the agency said that the connection is dead and it cannot be transfered till the connection get activated from Bareilly Regional office consequent upon verification from bareilly.Till date my connection is not activated and Iam facing severe problem at Joshimath.
You are requested to kindly solve the matter so that the Gas connection may be transfered to Joshimath.I shall be thankfull to you for this.
Raj Kishore Mahato
The complaint has been investigated and resolved to the customer’s satisfaction.
non-supply of cooking gas timely
Dear sir/madam,
I am a customer of Indane domestic cooking gas having consumer no. 6067 in 'Mrs Fancy Cook', 3/1, Sadhanhari Mukherjee Road, James Long Sarani, Kolkata-700034, West Bengal, with code no. [protected].
I booked for a refilled cylinder under order no. 6959 dt. 12.9.09, which is still wanting in spite of expiry of 17(seventeen) days. On enquiry I am informed that supplycould not be made due to want of sufficient supply of refilled cylinders from your end.
Consequently the suffering of our family is inexplicable in this month of greatest 'Sharad festival' of West Bengal.
Please verify and take judicious steps under intimation to me.
Thanking you,
Yours faithfully
Provat Sardar
The complaint has been investigated and resolved to the customer’s satisfaction.
I MY SANTOSH KR BANERJEE AGE 84 RESIDENT OF 210/44/2/6, CHATRA MUKERJEE PARA, (BANK COLONY) CHATRA SRIRAMPORE, HOOGLY 712204, CONSUMER NO. 6253 WITH SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, MUKHERJI PARA LANE SRIRAMPORE HOOGLY . TODAY AS NO OTHER OPTION LEFT THEN TO POST COMPLAINT AGANIST SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, AS 47 DAYS HAS BEEN PASSED BUT TILL NOW I HAVE NOT BEING DELIVERED MY GAS CYLINDER WHICH WAS BOOKED ON 29 DEC'10 VIDE BOOKING NO. 8296. I HAVE TO WALK 2 - 3 KM UP AND DOWN EVERYDAY JUST TO FIND OUT WHEN THE CYLINDER WILL BE DELIVERED. WHILE DOING SO THE STAFF OF THE AGENCY MISBEHAVE AND ALSO EVERYDAY ASSURE ME THAT IT WILL BE DELIVERED WITHIN 2 TO 3 DAYS. BUT I AM ASHMED TO SAY THAT THIS IS THE SERVICE OF THE AGENCY OF INDANE GAS SERVICE. I AND MY WIFE AGE 74 HAVING HEART AND NERVE PROBLEM IS BEING HARRESD BY THE STAFF AND SERVICES PROVIDED BY THE AGENCY TO SENIOR CITIZEN. WE ARE COOKING IN OUR KEROSEN STOVE FOR EVERYTHING LIKE WARM WATER ALSO, WHICH IS BECOMING A PAINFUL VENTRUE FOR US. WHAT AND WHERE SHOULD WE CAN GO FOR HELP. SHOULD I KNOW WHEN I WILL BE DELIVERED MY DUE GAS CYLINDER
i am a customer of Raj Kiran Indane Gas Service, agra road, near Bijali Ghar, Aligarh-202001 having the customer ID R-07522. the agency delivered a filled gas cylinder at my home on 12/12/07 Bill no is 20208. The Waight of cylinder was 26 kg which is 5 kg less than actual waight. i made complaint on same day to agencies office. but still i am waiting for their response. please let me know for future inconvience what should i do.
I MY SANTOSH KR BANERJEE AGE 84 RESIDENT OF 210/44/2/6, CHATRA MUKERJEE PARA, (BANK COLONY) CHATRA SRIRAMPORE, HOOGLY 712204, CONSUMER NO. 6253 WITH SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, MUKHERJI PARA LANE SRIRAMPORE HOOGLY . TODAY AS NO OTHER OPTION LEFT THEN TO POST COMPLAINT AGANIST SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, AS 47 DAYS HAS BEEN PASSED BUT TILL NOW I HAVE NOT BEING DELIVERED MY GAS CYLINDER WHICH WAS BOOKED ON 29 DEC'10 VIDE BOOKING NO. 8296. I HAVE TO WALK 2 - 3 KM UP AND DOWN EVERYDAY JUST TO FIND OUT WHEN THE CYLINDER WILL BE DELIVERED. WHILE DOING SO THE STAFF OF THE AGENCY MISBEHAVE AND ALSO EVERYDAY ASSURE ME THAT IT WILL BE DELIVERED WITHIN 2 TO 3 DAYS. BUT I AM ASHMED TO SAY THAT THIS IS THE SERVICE OF THE AGENCY OF INDANE GAS SERVICE. I AND MY WIFE AGE 74 HAVING HEART AND NERVE PROBLEM IS BEING HARRESD BY THE STAFF AND SERVICES PROVIDED BY THE AGENCY TO SENIOR CITIZEN. WE ARE COOKING IN OUR KEROSEN STOVE FOR EVERYTHING LIKE WARM WATER ALSO, WHICH IS BECOMING A PAINFUL VENTRUE FOR US. WHAT AND WHERE SHOULD WE CAN GO FOR HELP. SHOULD I KNOW WHEN I WILL BE DELIVERED MY DUE GAS CYLINDER
too much delay
am consumer of Indain Gas 9 CONSUMER NO IS 64605) my address is "J 106 Jaipuria sunrise green Indirapuram Ghaziabad, U.P, my gas provider is Indain and my agency is Yadu Gas agency sahibabad, i have booked gas on 18 sept 2009 (BOOKING NO IS 25792), till now [protected]) i didnt rcvd Gas cilender, what to do, agency ppl says they dont have gas, when they are supplying in Black 400/450 INR. is their any one in this curupt sysstem who realy listen these type of complaints.
deepak sharma
+91-[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I am consumer of Indane LPG. My consumer No is SH32444 with Shahi Automobiles (Gas), 8 Sadar Bazar, Delhi Dantt - 10 (83.01.0440). I booked a LPG cylinder on 13 May 10 over phone. As always happens with this gas agency, the official who took my details gave me no reference number but told that a LPG cylinder would be delivered at my address after a four or five days. But it was to my hard luck that LPG cylinder in use at my residence exhausted on the night of 13 May 10, leaving me without any cylinder. This situation forced me to visit the aforesaid gas agency on 14 May 10 to collect a LPG cylinder. But the officials refused to give me a LPG cylinder for the reason that they do not have gas cylinder to supply to me. My futher request could not impress them. Instead, the officials started bahaving in a very aggressive manner. They all said that enough supply of LPG cylinders is not being received. That is why they are making supply of cylinder to the consumer after four days from the date of booking. On 14 May 10, the agency is supplying cylinders which were booked on 10 May 10. The attitude of the officials is very poor. Indane Gas Authorites are requested to look into the functioning of the aforesaid gas agency where waiting period is always 4 to 5 days and officials placed by the agency are not ab le to handle the customers properly.
RR Rajbhar, New Delhi, Mob [protected]
gas leakage complaint
We have complained of cylinder leakage (33907 is our consumer number) this morning at 0830 am and till 1 pm, nobody has attended from Vir Gas Agency. We have also complained to IOC customer care cell, and they informed that only VIR gas agency should attend the complaint. But so far nothing has happened, and we urge the agencies take up the complaints seriously
The complaint has been investigated and resolved to the customer’s satisfaction.
yesterday we changed cylinder and we found gas is leaking so we changed the tube too but still again its leaking please check and do the needful.66283 was the customer id please send someone to check...
Sir,
my Indane gas booking ID is 7588. Name Meyyazhgan. Yesterday I changed the cylinder And noticed that there is a leakage in the cylinder.I called the emergency cell at once but no response.How can I rectify that and whom to call please guide me so that I can use my stove.I am not able to cook now.
Meyyazhagan
Dwarka Gas Agency- A Shame for IOL Brand
Hi,
I want to complaint for DWARKA GAS AGENCY (K 1/4, Raja PuriOpposite Sector-5 Dwarika, , Dwarka, New Delhi, Delhi 110075).
My Consumer No is 17230. I had a very bad experience since the first day I went to book the connection. Before going there I enquired on the telephone about the papers required for new connection but the lady was not very keen to tell me so I decided to land up there itself and submitted all required documents. The lady told me to wait atleast for a months time. After completion of one month again I visited that place and surprised me by saying that they don't have any papers with this name for new connection. Now again I submitted all documents and waited for my connection.
When I visisted there after one month they told me that I must have got the letter. When I told them about not receiveing any letter and almost lost my temper. She handed over 1000 bunch letter to me and asked me to search for my letter. My hard luck rules there also and i didn't find any letter with my name so asked them to check out on their COMPUTER SYSTEM. Finally got one copy through their system.I thought now receivin letter will end up my troule but NO they have decided to make full use of me. They asked me POST my letter myself to the address and once it will reach at my residence I can deposit the money and take one form stating "CONNECTION NUMBER" so I followed all their order. Only after a day I got the letter and took it the same DWARKA GAS AGENCY . Almost after three months I finally got ONE cylinder at my doorstep. At the time of submission of MONEY I deposited for two cylinders but till date I don't have any clue about the SECOND CYLINDER.
Above that all staff was verey rude, not at all HELPFUL.
Now I want to fill up the gas but from last three days I am not getting any POSITIVE response.
They should "CLOSE DOWN" their agency.
THEY ARE JUST MAKING MONEY OUT OF IT.
I STRONGLY BELIEVE THAT "INDIAN SHOULD CANCEL THEIR DEALERSHIP REGISTRATION"
Dear Sir,
I am a customer with Verma Gas agency at A 60/12 Gali no-9 west vinod nagar, Mandawali, Delhi. My consumer # 22333. I had booked on the 4th of March, till today i did not get the gas. Kindly help me in this regard.
The weight of cylinder 3-4 kg less from it's actual weight always. and hawker not bring weighting machine with him.
Instead of 5 to 6 days it takes two three weeks always. Several times they advise me to re-booking gas. I have noticed that other customers also has similar complaint.
Thanks & Regards
Prashant Raizada
refund of deposit
To
Respected G.M.Sa.
Rajasthan State Office
Indian Oil Corporation Ltd.
Rajasthan
Sub:-To Release our Servo Shop Deposit
Res.Sir,
I myself dealer of Nakoda Filling Station Nimbahera status that
1.I have deposited Rs 50000.00 on 01.08.2000 at DOLG Jalampura Chittorgarh by DD No.[protected] of Bank Of Baroda branch Nimbahera and collected receipt No.00247 dt.01.08.2000 duly signed by Rajendra patni DOLG Operator’s have deposited servo shop deposit by name as Nakoda Oil Center Nimbahera.
2. Corporation did not sign any agreement with us and not provided any facility as signboard, furniture, fixture, computeretc.
3. After that we have write many latter to refund our deposit but all in vain.
4. Mr. I.L.Negi visited our R.O. and collected our original receipt an indemnity bond and a request latter from us to refund our deposit but late he transferred and we couldn’t get any response.
5. In many Dealer Convection I have raised this matter but till no response.
6. At Dealer Convection Udaipur you took seriously this matter and we have submitted all necessary papers to Sh.Girish Jain.
7. It is requested to respectfully that please look this matter and oblige us.
Thanking You
Yours truly,
Narendra Kumar Chaplot
Nakoda Filling Station
Nimbahera Rajasthan
[protected]
[protected]
14.09.2009
The complaint has been investigated and resolved to the customer’s satisfaction.
gas booked on 18-08-09 but not delivered yet
gas booked on 18-08-09 but not delivered yet every time gas agency do this type of delay why ?
CONSUMER NO. 3273 RAJ FLAME GAS AGENCY NAJAFGARH ROAD MOHAN GARDEN BOOKING NO. 1 DATED 18/08/2009 MAKE COMPLAINT ALREADY TO GIVEN BELOW
EMAILS Mr. V. VERMA EMAIL : [protected]@indianoil.co.in Mr. B.S. GIRIDHAR EMAIL : [protected]@indianoil.co.in
Mr. ROHIT NARAYAN - AREA OFFICER [protected]@gmail.com
THANKS
The complaint has been investigated and resolved to the customer’s satisfaction.
complaint against dealer of gas agency
Repected Sir
My name is Lenin I am an authorized gas connection holder of M/s Cosatal Gas Agency, 6/226 P & Q Gods Own Building, Valappu, Malippuram P.o.Vypin, Ernakulam, Kerala, Pin-682508 . My consumer number is 2424. Since last July 13th 2009 i have booked for gas and the booking no is 2929. but till date ie. on [protected] days ) they have'nt delived a single cylinder to us. when we phone several times regarding this, they will neither not take the phone nor tell us to come and take the cylinder if we want .
So sir please take necessary actions against the above mentioned Agency.
Thanking you
yours fatihfully
Lenin P K
Puthanveetil House,
Ochanthuruthu,
Vypin, Ernakulam,
Kerala District.
Ph.[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Lenin,
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its www.indane.co.in website. We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined time frame. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices spread across the country to register your complaint. Contact details/addresses of these offices are available in our corporate website (www.iocl.com) at http://www.iocl.com/CustomerSeviceCellsN.aspx
To, The Marketing Manager, Indian Oil Corporation, Indian Oil Bhawan, Dhakuria, Kolkata - 31 Respected Sir, With due respect I Goutam Chabri Now residing at Vill+PO - Kushberia, PS - Uluberia, Dist - Howrah is a regular customer of Indian Oil LPG of Bani Gas Agency, Birshibpur, Uluberia, Howrah bearing consumer No. 1679. since long I am not received the supply of gas in a responsible time. Sometimes the date of booking differed by the agency and supply becoming in ordinate delay. They also not supply me the number of gas booking. In the month of June 2014 I have booked the gas on 19-06-14 over phone but till date I have not received any LPG Gas cylinder. Sir, I being a police officer can hardly persue the matter. My family members suffer a lot for this. In the above circumstances I seek you kind intervention so that I can get the gas regularly. Yours faithfully, Goutam Chabri, LPG Consumer No. 1679, Uluberia, Howrah.
Worst service from Dumdum Cantonment Indane Gas Supply.
Dear Sir,
We are fed up with Indane gas supply of dumdum Cantonment. Every time they become late to deliver or do not deliver saying that consumer are not available at home. This is the worst service from Indane Gas Supply.
Please stop the drama of Dumdum Cantonment Indane Gas Supply.
Regards,
Sandeepan Biswas.
MTL appt. 107 KMD road,
Consumer No-229927
Mob [protected]
Dear Sir,
My name is Pritpal Singh and my Consumer No. is 05146. I booking a single gas cylinder on 29.05.2011 by automatic refill booking system and my registration reference No. is 208831 and cash memo no. is 5102. my delear are not deliver to cylinder to yet time. my delear name is Hasnshewari Gas service and phone no is [protected].
Please kindly take neccessary action.
my e-mail id is vicky25.492@rediffmail.com
Thanking you
yours faithfully
(Pritpal Singh)
Vill - Arya Pally, Wajid Nagar
P.O. - Sahaganj, Dist - Hooghly
Pin - 712104 (W.B.)
Dear, sir my name Rajkumar Agrawal I am authorized gas connection holder no, 11743 hai Since last 28/04/2011 I have booked they have not delived a Single cylinder to us booking no, 8202 date 21/05/2011 tak not supley plese
Thanking you Gas agensey Name
jay Nayrean Gas Sarves
Rajkumar agrawal ShuagNagar Secter No, 1 Firozabad
HouseNo6, GaliN09/3 Durga Nagar Firozabad
Mob.No, [protected]
Repected Sir
My name is Pradip Kumar Paul, I am an authorized gas connection holder of M/s Cantonment Gas supply, 38A/a, J. N. Tiwari Rd, Dum Dum Cantonment, Kolkata -28. My consumer number is 228720. Since last 23rd December 2009 I have booked for gas physically but till date ie. on 07.01.2010 (15 days ) they have'nt delived a single cylinder to us. when we meet them regarding this, they always confirmed me and say "today you will get your cylinder", more than five times they said such words and never they receive any phone call.
So sir please take necessary actions against the above mentioned Agency.
Thanking you,
Yours faithfully,
Pradip Kumar Paul
139, Sukanta Sarani Bye Lane,
Badra, Kolkata - 79
Cust.No. 228720
My name is Kamla Prasad Sharma. I m a n authorized gas connection holder of M/s K2 International, 252-A, Pocket 'N' Sarita Vihar, New Delhi - 110076. My customer number is 35235. I am facing problem with booking my cylinder, all the numbers given for booking are continuosly engaged. They are showing no response towards this. Kindly, help me in this case. My contact number is [protected].
Hi,
I have faced similar problem in Ahmedabad.
Please see attached complaint I have given to IOCL.
I would like to know more about what further actions we can take.
thanks,
Pratik
sir, myself arun k sharma from aligarh (amu) there is a petrol pump at gt road near dev motors(mauti suzuki show room ) named as KHAIR VALA PETROLIUM IS INVOLVE in the corruption usualy they cheat with the customer by giving petrol 900 ml and charge the price of 1 ltr. and also rude behavior with the customers.
gas leakage
Honorable Sir/Madam,
We are being serviced by MAYUR Gas Agency, Coimbatore, Tamil Nadu
My consumer No. AM 15451. We have reported Gas leak from the new gas cylinder, but to our dismay there is no one attending or listening. The complaint was recorded in person and the telephones but not being attended .
Hope complaints like leaking cylinder are to be taken up seriously.
Kindly take action at the earliest
Customer
D. Shanthamani
The complaint has been investigated and resolved to the customer’s satisfaction.
I am using INDANE GAS with consumer no 45592 from M/s S K Trading Co. Budh Marg, PATNA 800001. I find recurrance of gas cylender leaking though recified on earlier occassions. Today again leaking started just 3 days after I used a filled cylender. The pnone [protected] meant for EMERGENCY SERVICE CALL is choosen to be not responded. Distributors office is closed today being SUNDAY.
THERE IS NO ARRANGEMENT ON CONSUMERS SAFETY.
From;
Nila madhab Das
Jamal Road, Patna -800001
Ph: [protected].
refills not sent in time
NOT RECEIVING CYLINDER IN TIME
Dear Sir,
I have INDANE gas connection from Shyam Sunder Indane Agency in DDA mkt, Janakpuri, I have booked my cylinder on 20 Aug, booking No 45, my connection No is 29677, but the cylinder has not been delivered. The telephone Nos are not being attended and there is no way to contact or communicate with the Agency.
Col Subhash Chand
+[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I am having Indane Gas connection No. 4206 through M/s. Modee Gas, Sankarankovil. I booked a refill on 14/12/2010 by Phone. The last refill supplied by them on 17/11/2010. I think I booked the refill with in the correct time duration (21days). Now after booking 14 days gone. When I asked them for delay of supply refill they replied me that due loads are not supplied regularly by Indane. I don't know what can I do? Theyabove mentioned supplier never supply the cylinders regularly. When we asking through phone or directly the didn't answering properly. Please take necessary steps to supply the refills regulary without any time delay. Awaiting for your reply.
With Regards,
M.Subbiah
home delvery & price recept not deleverd
Triveni Indane Gas agence Supaul ( Bihar) not a Home Delevery and not Gas price recept given her consumer, Kindly serious Problem
Rupam Kumari
ward No-19
Bhelahi
supaul-852131
Bihar
The complaint has been investigated and resolved to the customer’s satisfaction.
yes the above mentioned complain is true. the service of the working gas agency bhawani indane is very dull here. this agecy is not capble to deliver gas on time or home delivery. other hen it new caretaking shiv shakti indane is performing his task very nicely. it's service is very good so i also request to transfer us to shiv shakti indane.
thankful to u indian oil
Ravishankar jayswal Cons. No.-1417
SVR NO-[protected]
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Indane / Indian Oil Corporation emailsindane.developer@gmail.com100%Confidence score: 100%Support
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Indane / Indian Oil Corporation address3079/3, J B Tito Marg, Sadiq Nagar, New Delhi, 110049, India
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poor home delivery services & corruptionOur Commitment
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Dear Sir/Madam,
I have booked a gas cylinder on 21st june 2010, till date I have not received the gas, when ever I call the gas agency they say it will come today but so for I did not received the cylinder.
Poor Service: When ever I call the gas agency, I have to keep trying the number [protected], [protected]) for atleast 25 to 30 times to reach them, some times with no luck I have to call them next day. The phone will keep ringing and no one will answer the call (I'm not calling them on lunch hours, this happens every time during business hours) What action you are going to take? Reply needed.
Customer Name: M Saraswathy
Gas Customer No: 11946
Gas Agency: Nutan Agency
Gas Agency Address: Bhaskar Shet Bldg, Alake, Mangalore - 575003.
Regards,
M Balamurali