Indane / Indian Oil Corporation’s earns a 2.4-star rating from 342 reviews, showing that the majority of customers are somewhat dissatisfied with LPG services.
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delay delivery
I am from neyveli in the state of tamil nadu of India.i am indian gas customer no 13375 i booked the cylinder on 5apr they change booked day as 8apr yestaday they change as 7apr. My gas cylinder was emptied 20 days back. last one week daily i going as usual to exchange the cylinder they telling that load is not come every month they giving like this only. my name is boopathy neyveli distributors name venkateswara indane gas services neyveli
non delivery of cylinder
Subject: Application for permanent solution cust. No. 10602
To
M/s. Indian Gas Corpo. Of India
Sub:- Application for Permanent Solution Customer I.D. No. 10602.
Dear Sir/ Mam
I am customer of Indian Gas Corpo. since 7 years Frenchisee M/s. Nair Gas Services Shop No. 3, G, Block Shopping Centre Vikaspuri N.D.-18.
I am facing lot of problem in every month regarding Booking & delivery. I book my cylinder booking no.5015, time 10:00 a.m. on dt. 15/02/2010 but not delivered till date. After than we can trying that contact on telephone but always phones are showing busy Ph.no. 011-[protected], [protected].
So please do something & find its permanent solution as soon as possible. Kindly look into the matter otherwise we have to report Higher Authority Of Indian Gas Corpo.of India.
Thanks
With Regards
(Babita Sharma)Cust. No. 10602.
E-35A, Jeewan Park, Uttam Nagar,
New Delhi-110059.
Ph.No. [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
lpg gas
I am Amit Singla living in Indri (karnal), Haryana and your agent agency, name is Jeet Gas Agency, near Reliance Petrol Pump, Karnal Road
Indri, Haryana, Pin Code 132041
I am harassed by the service provider of Indane Gas since couple of month.
Please look in matter and do needful for following.
1) Very much delay on gas service- Took almost 15-20 days for gas
supply from the date of booking.After delievering one cylinder they
normally took 22 days for booking of next cylinder.
2) The telephone line is always engaged & normally have to go
physically for gas booking/ any other query.
3) The behaviour & attitude of service provider is very-very
poor.their way of talking is irritating, they people have no culture
and manners.
4) Sometime cylinder also come underweight.
5) Your Valuable agent suppling cylinder in black and its proven by
many customer on them.But they said you can do whatever you can.By
this you and your agent making money.But what about us, who is your
permanent customer.
6) I want to know as to what is rule and regulation as formed by
indane gas agency in distribution.
The complaint has been investigated and resolved to the customer’s satisfaction.
leak and old &damaged cylinder
I had complained a couple of days back also and it seems no real interest is taken and action also is not taken.I had been supllied a poor condition gas cylinder and also dated back as C 07that means the cylinder is 3rd quater of year 2007.As per the instructions given for the consumers through papers and Medias that this cannot be used. Adding to the above problem the cylinder is damaged so much that i had called the concerned supplier and informed him to replace the cylinder and in turn they sent a mechanic and said that this is only supplied by IOC and everything is O.K.But i suspect that there is a leak and sometimes i am getting the gas smell.The supllier is " Ranee Enterprises, 44 Perumal Nagar, 2nd Street, Madipakkam, Nanganallur-600061.Phone Number is [protected], [protected].The consumer number is 40254 in the name of prabaRagunathan.
Am i sending this complaint to get solved or is it only for the sake of gathering information andshow to the medias? Since my complaint on 23rd March has not resuted in any action fro your end.I request you to do the needful immly so that no acccident takes place .If you are interested i also would like to give my mail "[protected]@rediffmail.com.
The complaint has been investigated and resolved to the customer’s satisfaction.
fuel cheating
The Indian oil petrol bunk 16/1 Mathura Road Faridabad Haryana, uses a different petrol gun cum monitor. They are perfect frauds, who are cheating consumers by turning the petrol gun away while not completing the actual level at the end of every fueling. They steal 150 to 250 ml of petrol in every automobiles and more than litres in every four wheelers...!
Thanks
ASHEESH KUMAR
ADD OF PETROL PUMP
NARAYAN SERVICE STATION INDIAN OIL DEALER
16/1 MATHURA ROAD FARIDABAD HARYANA
OWNER, S NAME MR RAKESH BHALLA PHONE NO. [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
They are ripping us off. Every time I leave this Indian oil petrol pump in Manik baug, I always see my inficator showing less petrol than how much I'll usually get. The attendants are piece of crap illiterate villagers.
I m staying in Dhayari, sinhagad road .many times I go to Three S Service Station (Indian oil petrol Pump), Manikbaug, Sinhagad Rd, Manik Baug, Pune - 411051.
In the last month I visited the captioned petrol pump, The petrol pump service man was distracting me and the other man who was filling the petrol didn't ask me to check for the meter reset, after filling it when I checked it was far less than the usual quantity
Today on 27th april 2010, I again visited on same place, the same service man was there, & today also his position was doubtful as he didn’t want to show me meter, The pump attender didn't reset the pump to Zero before filling to my vehicle, but started filling without informing me, when i asked for it the attenders didn't respond nor bothered & tried to filling the petrol without reset the meter . I told him to make zero before the filling the petrol, he arrogantly replied that it will get atomically get zero before filling & also it is time consuming, than i shouted on him than he did acting to reset the meter but he didn’t did. I threatening him about complaint to owner than he reset the meter & filled the petrol, however he filled the of Rs 499/- . I strarted abusing that they never fill the petrol of actual amt its always less than actual amount. Due to my alertness i warned him and took the petrol for 499.84 /- Rs but this way they cheat everybody. And people keep complaining.but i guess nothing is happining with this complaints.because after filling petrol I gone to complaint to owner of petrol pump, however I met with incharge Mr Datta ( as confirm by him ) I told him my incidence but he dose not shown any courtesy or apology abut the same. this way they must be cheating so many customers daily and dont get caught.
i request the Indian oil Managements to take serious action against this petrol pump.
Regards
Umesh pawar
Vijaynagar, Dhayari
Pune 41
# [protected]
non supply of refill
i am a regular customer of indane gas distributer rourkela kitchen aids orissa rourkela my consumer no is
17372 the concerned distributer is giving trouble to me in gas supply he takes months together time for its
supply i am an aged man staying with my diseased wife it is very painful for me
The complaint has been investigated and resolved to the customer’s satisfaction.
GAS CYLINDER NOT SUPPLIED
CYLINDER NOT SUPPLIED
SIR,
Last month, I had booked a cyllinder with M/S Renukoot Gas Agency, Main Road Renukoot, Sonebhadra, U.P.[protected]). My consumer number is 5503. Till date, the same is not delivered to me. When I went to the agency to enquire about it, their staff are unabale to say expected delivery date to me.
This gas agency are intensely creating problems to to the customers by not giving gas in 30 to 40 days .
K K Tiwari
JR - 12 A
Hindalco Colony
Renukoot
Sonebhadra
U.P.
The complaint has been investigated and resolved to the customer’s satisfaction.
CYLINDER NOT SUPPLIED
SIR,
I had booked a cyllinder with M/S Renukoot Gas Agency, Main Road Renukoot, Sonebhadra, U.P.[protected]). My consumer number is 2591271. Till date, the same is not delivered to me however received SMS on 21.2.2015 that cylider delivered against cash memo no [protected] My 17 digit LPG id is [protected].. When I went to the agency to enquire about it, their staff are unabale to say expected delivery date to me.
Please arrange delivery immediately & confirm..
SATISH CHANDRA TIWARI
JR - 191 Hindalco Colony
Renukoot
Sonebhadra
U.P.
Respected sir. i s.k. dwivedi Q.N.-N2381consumer no2919bookedondt 28.2.2014 to fill up my gas cylinder. At that time our both cylinder is empty. Please sent my booking cylinder as soon as possible.
s.k. dwivedi
Q.N.-2381plant-2
RENUKOOT
[protected]
voucher address change
My NAME IS AG.ANANDKUMAR, I AM HAVING ONE GAS CONNECTION & CONSUMER NUMBER IS- 35473,
AGENCY-SURESH GAS AGENCY, MADURAI
MY CURRENT ADDRES IS 17/45, THIRUVALLUVAR STREET,
S S COLONY,
MADURAI.
MY VOUCHER ADDRESS IS IN OLD ADDRESS 24A-PERIYAVAR STREET, S S COLONY, MADURAI.
I WNAT TO CHANGE MY VOUCHER ADDRESS TO NEW ADDRESS,
BUT IN MY GAS AGENCY THER ARE NOT ACCEPTING TO CHANGE THE ADDRESS IN THE VOUCHER.
I HAVE THE ADDRESS PROOF FOR THE CURRENT ADDRESS.
KINDY DO THE NEEDFUL.
A.G.ANANDKUMAR,
[protected].
The complaint has been investigated and resolved to the customer’s satisfaction.
not delivering the lpg gas cylinder
I have booked a gas cylinder 20 days before, from Ranie Enterprises
(44, Perumal Nagar, 2nd Street, Madipakkam, Nanganallore.
Chennai-61). My Consumer No. is 40125. While booking the cylinder,
they said they will deliver it in 13 days. Now it is 20 days and when I
checked with them, they say that, the delivery boy couldn't find us in
the address given and they have returned. But for the past 1 year they
are delivering the gas in the same address as given to them.
How-come they couldn't find the address THIS time?
Last time, when the boy was taking the gas inside my house,
because of his carelessness, he made some damages in my house. I
complained that in the agency. I think, because of that, the boy is
taking revenge on us. (Or the 'agency' might have sold it in the black
market, as it is common.)
Whatever it is. I want the gas cylinder immediately. The agency, or
the boy is not supposed to torture the customer for their ego.
Please make arrangements to deliver the cylinder today. Because, my
cylinders are empty.
I hope Indian Oil Corporation will take necessary steps at the earliest.
The complaint has been investigated and resolved to the customer’s satisfaction.
delay of service
Dear Sir,
I am LPG gas consumer, I deal with Padma Gas Company, Warasiguda, Secunderabad. who are the distibutor of my area, My consumber No. 314511. My problem is that after booking they have never supplied the gas on time. Presentely i booked nearly one and half month. They Told me to delivered you already. But I have not received any cylinder. May be some STAFF (mediaters) are using my no. Many consumers told me the same complaint. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM AND PUNISH THOSE WHO ARE INVOLDED IN THAT SCAM
Ramulamma
ravula.[protected]@gmail.com
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear sir,
I am customer of LPG gas of Indane gas and my agency is M/s. AJITHA GAS AGENCY nO.21, THIRUMALAINAGAR, ICF LINK ROAD VILLIVAKKAM CHENNAI-600 049 PHNO.[protected].i HAVE BOOKED REFIL THROU' ONLINE ON 21/04/2011 AND MY REFILL BOOKING NO IS 200287 LAST SUPPLY RECEIVED ON 19/03/2011. EVEN AFTER LAPS OF 18 DAYS THE REFILL CYLINDER YET TO BE RECEIVED COMPLAINT ALREADY LODGED ON 05/05/11 COMPLAINT NO IS 109896.
PLEASE ARRANGE TO ADVISE CONCERNED TO DELIVER THE REFILL CYLINDER
P.SANKARAN
CONSUMER nO. 7194
delay in delivery of lpg cylinder
Dear Sir,
I am LPG gas consumer, I deal with Kasna Gas Service Distt. Gautam Buddh Nagar who are the distibutor of my area, My consumber No. 08344. My problem is that after booking they have never supplied the gas on time. Presentely i booked the gas 27 February 2010, today is 6th March, no cylinder has reached my home. They harass us everytime we book our gas. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM.
Gunjan Agrawal,
gunjan.[protected]@gmail.com
We'll help you out. We share the same problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
My Indian oil consumer no 40146 ( adyar gas agency ) in name of v.k.ratnabai . I booked lpg gas on 14/11/11 booking no 293264 still now they not sent the lpg gas.so please kindly take note of it and send me lpg gas soon. My mobile no +[protected]
I am using LPG gas connection from 2000 onwards at Chennai, T.N against my consumer no.45820.
Distributor name M/s. Ranie Enterprises, Alandur, Chennai.16.
Booked the gas on 28-01-2011 and till today [protected]) yet to receive the cylinder. Last cylinder I was received on 05-01-2011.
After several followup with your distributor we are not get any positive reply, same problem we faced last six months from your distributor.
Kindly look in to this and advise the concerend for delivery of the cylinder in time.
Thanks & Regards
K.Balachandar. contact no:[protected]. email: kbr@gmmcoindia.com,
Communication address: 8/4, IIND floor, 5th street, Maduvinkarai, Alandur, Chennai.TN.600 016.
Indian Oil corporation Complaints - Delay in delivery of LPG Cylinder
Dear Sir,
I am LPG gas consumer, I deal with P.C. Gas Service Kirti Nagar who are the supplier/ distibutor of my area, My consumber No. 04339. My problem is that after booking they have never supplied the gas on time. Presently i booked the gas 20 November 2010, at 12.45 afternoon on IVRS and i got booking no. 116. Today is 28th November, no cylinder has reached my home. I request you to please look into the matter personally and solve my problem. Inconvenience is however regretted.
R.K. Bhandari,
shwetarajiv@sify.com
Dear Sir,
I am LPG gas consumer, I deal with Jo Gas Agency, Irinjalakuda, Trichur dist., Kerala who are the distibutor of my area, My consumber No. 14442. My problem is that after booking they have never supplied the gas on time. Presentely i booked the gas 25 september 2010, today is 11th November, no cylinder has reached my home. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM Also i have complained your sales executive one Mr. Marcos, mob no.[protected]. but he is not respondig this is very sad.
Dear Sir,
I am LPG gas consumer, I deal with Thaman Gas Service, basti. ludhiana who are the distibutor of my area, My consumer No. is 18150. My problem is that after booking they have never supplied the gas on time. Presently i booked the gas on 15th October 2010, today is 28th october, no cylinder has reached my home. They harass us everytime we book our gas. Initially they book gas after 21 days of delivery and after booking, the cylinder never reaches on time. We are fed up of calling and visiting the office again and again. They start abusing and talk in suh an ill manner.they even said that they don’t care about officers of Indian Oil… and to hell with thm.. we have no cylinder from so many days. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM. An early action in this regard is much appreciated
I cannot book the gas even 10 after delivery of the cylinder.Last cylinder i was recieved 15 days after booking...
Padmakumar
Consumer of bindu gas agencies Aluva.
Sir,
I have booked for gas cylinder on 1 September 2010 with M/s.Quilon Gas, Kollam, Kerala. My consumer no. is 9456 and the booking token no. 3. Sir, till date [protected]) they have not delivered the cylinder. whenever we are asking, they are telling the truck has not come. Please look into this matter action may plese be taken urgently.
Kind regards
Mohan
Dear Sir,
I am LPG gas consumer, I deal with Divyansh Indane Distt. 27, Jhabua Tower, R.N.T. Marg, Opp. Hotel President Planet, Indore. Who are the distibutor of my area, My consumber No. 23114. My problem is that after booking they have never supplied the gas on time. Presentely i booked the gas 27 July 2010, today is 7th September, no cylinder has reached my home. They harass us everytime we book our gas and No Consumar Respect. Whole Stoff are loughffing. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM.
A. Francis Stephen
M-32, Sandipani Colony,
Near Rajendra Nagar Police Station,
A.B. Road, Indore
E-mail: keshavstereoindore@gmail.com
Dear Sir,
I am LPG gas consumer, I deal with Palash Gas agency, Sitamau Distt. mandsaur mp who are the distibutor of my area, My consumber No. 04881. My problem is that after booking they have never supplied the gas on time. Presentely i booked the gas 02/08/2010 and i got gas on 15/08/2010.kindly ur information the delivery date in challan 03/08/2010. They harass us everytime we book our gas. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM.
gas cyl. not recd after 1.5~2months after booking
Dear Sir
I have been chasing to Raghu Gass Service for refilling my gass cylinder from last one month, my booking date is of last year of the m/o of Dec-2009 but as on today 02-03-2010 even my so many calls & visits to there office, my cylinder is not yet filled.
THEY DELIEVERED CYLINDER AFTER 1.5 ~ 2 MONTHS EVERY MONTH SUMMER OR WINTER.
AFTER 20 DAYS BOOKING WE MAKE A LOTS OF CALL AND TAKES ROUND FOR GAS AGENCY BUT THEY DELIEVERED GAS CYL. BY THERE OWN WISH. THIS IS VERY SUFFERING FOR MY FAMILY.
MY GAS CONNECTION NO IS RG-825.
Sir please help to refill my gass as early as possible.
thanks & regards
Anil Bhardwaj c/o Sh. S. C. Nagpal
Ram Nagar
H.No. 462/4
Gali No. -5
Con no. is RG-825
Mob no. [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi All,
Please join me in making a bulk complaint against Raghu gas Service for Delay in Supply of Refill using either the following toll free number or submitting complaint using the link http://webapps.indianoil.co.in/paribhavam/
toll free number : [protected]
regards
Raj
Hi,
I am also Consume of Raghu gas service (42921). and I have booked a cylinder in july 2010, till today i have not recieved the cylinder. each day i am visiting their office and get the same reply that today we will send cylinder at your home. but still didn't get. Even their staff don't know how to talk with customer.
Can y0u please suggest me what Ihave to do to resolve this issue. I am doing job in a private firm, so don't have much time to visit their office daily (near about 10-15 times in a month).
Please take this request on highest priority. I am not the only one who is suffering with their service. lot of other people are also need to face the same problem.
Please do soemthing for us.
Thanks & Regards
Lakhan Pal
73/8 Marla, Model Town,
Gurgaon
mob: [protected]
Dear Sir
I am Consumer of RAGHU GAS SERVICE in gurgaon (Customer
No.25211). I have booked a cylinder on 14/02/2010 and they assured the supply within 10 days. However, till date no supply has been made by which we find extreme difficulty for cooking. my booking date is 14/02/2010 but as on today 9/03/2010 even my so many calls & visits to there office, my cylinder is not yet filled. THEY DELIEVERED CYLINDER AFTER 1.5 ~ 2 MONTHS EVERY MONTH SUMMER OR WINTER.
AFTER 20 DAYS BOOKING WE MAKE A LOTS OF CALL AND TAKES ROUND FOR GAS AGENCY BUT THEY DELIEVERED GAS CYL. BY THERE OWN WISH. THIS IS VERY SUFFERING FOR MY FAMILY.
MY GAS CONNECTION NO R-40972. I went to the agency to enquire
about it, the staff had used filthy language against me. I request you to please look into the issue.
Sir please help to refill my gass as early as possible.
Thanks & regards
Kavita Setia W/o Sh. Vikas Kumar
Arjun Nagar
H.No. 618/13
Gali No. 4
Con no. is R-40972
Mob no. [protected]
delay and indifference in supply
Consumer No: E 5766
You may recall my visit to your office last week and also my complaint regarding tardy supply of refills. I also mentioned to you about consumers’ difficulty in reaching your telephone numbers, though you have 4 BSNL land lines and four mobiles. Today also I tried the telephones several times for over 1 hour and could not reach you. I sent an SMS to [protected]. I also pointed out to you the indifference shown to me by your staff in your presence. After a great deal of difficulty I again called your office on Friday and pointed out that the cylinder booked on Sunday had not been delivered and he told me that supply would come by 10th or 11th. I do not know the reason for such extra-ordinary delay in supplying the refill particularly when there is no shortage of gas known to us. I mentioned to him that the second cylinder also was empty and urged him to expedite supply. He reluctantly agreed to look into the possibility. Unfortunately it has not been delivered yet.
You were obviously not appreciative of my complaint and dismissed me casually. Unfortunately I had to consume such contempt and disregard, never mind my being a consumer or even an elderly person. I recall fondly my earlier days when I was one of the popular suppliers of Indane gas at Chennai dealing with over 5000 customers and I was hailed by one and all about the kind of support. I had never known the art of giving excuses about our inabilities and constraints, for we were brought up under the exemplary ethics that customers are masters and the services exist for them only.
May I now request you to supply full cylinders through my vehicle taking the empty cylinders? I am unable to wait for the pleasure of your services which takes its own time. I had booked for the 2nd cylinder too through online and the No given to me was 11. We are likely to go to Chennai next week and no one is likely to be home to receive the second cylinder if it comes in the usual delayed routine. Therefore, I hope you will have no hesitation to supply both the refills
You also refused to supply the cylinder today and also refused to accept this letter in person.
i am shiv kumar mourya
alwys i book my gass (22684, 8729) jagan enterprise madangir new delhi phone [protected] so they don't supply in the time miniun 15 day delly. they told me that supply is coming to out side
how to use my gass supply time to time
shiv kumar mourya
14/275, dakshin puri
new delhi 110062
i am shiv kumar mourya
alwys i book my gass (22684, 8729) so they don't supply in the time miniun 15 day delly. they told me that supply is coming to out side
how to use my gass supply time to time
shiv kumar mourya
14/275, dakshin puri
new delhi 110062
[protected]
abnormal delay in deliver of cylinders
I am the consumer of Indane Gas bearing consumer No.: 21301, the supply of refill of cylinder through Rajammal Gas Agency, Perambur Baraccks Road, Vepery, Chennai - 07 . The delivery of refill of cylinder is unnecessarily delayed in every month. Every month we get cylinder after 6 - 7 days of our due date and that too after making many visits to the gas agency. Our complaints are simply ignored. We are undergoing physical and metal torture due to this attitude of Gas agency. I request the higher authorities to take necessary action against Rajammal Gas Agency to regulate the deliver in time.
The complaint has been investigated and resolved to the customer’s satisfaction.
dear sir/madam
dev indras agency is very irregular.we ordered the cylinder on 18/08/11 and today is 09/10/11.it has been so long but a yet we havent got any response .i want you to take strict action on this issue.
consumer no.: DI0145
consumers name:V.N. Belsarey, naya.amapara, durg(c.g.)
You people are really useless in providing the gas. It has almost 10 days that i booked for a cylinder but it has not yet come . Is this the service u give to the customers you should be thrown out the work you people are really nonsence if the same thing happens with your family what the hell have you done take immediate action or else am going to the court tomorrow and all of you will be ripped up.
I am the consumer of Indane Gas bearing consumer No.: 8131, the supply of refill of cylinder through sivasakthi Gas Agency, kallakurichi, villupuram district, TamilNadu, India . The delivery of refill of cylinder is unnecessarily delayed in every month. Every month we get cylinder after 20 days of our due date and that too after making many visits to the gas agency. Our complaints are simply ignored. We are undergoing physical and metal torture due to this attitude of Gas agency.also they sold the cylinders in block for rs 600/cylinders if it happened in future we the genaeral public plan to stage a road roko to attract the government . I request the higher authorities to take necessary action against sivasakthi Gas Agency to regulate the deliver in time.
Dear Sir
i N.Kiran Kumar Customer of Kalpana Indane Gas Agency-Pragathi Nagar-Kuktaplly Bearing Consumer Number :76780, Regularly I am Getting Delayed for Getting Cylinder which the Agency People is Harrasing the Customers to Deliver On time, any way they will Pormise the Customers on Higher side only, even though they are failed to deliver the Cylinders on time which they dont bather about the Need of the consumer, and they will sell it on black market, pls see to that this kind agencies would have been removed, this is not at all acceptable, pls sack the agency, not repeat this kind of issues
new connection
My name is Kamran alam and i have applied for new gas connection with Sukhdev vihar gas agency in okhla new delhi six months back. All requirements has been fullfilled and at last they are not providing me the cylinder and insisting to buy complete cooking set including gas stove. When contacted the owner of agency ha also told me buy everything otherwise new cylinder will not be issued and connection got concelled .
Please help to resolve the matter .
The complaint has been investigated and resolved to the customer’s satisfaction.
I had applied for Booking of New connection of LPG for my residence with the above said Distributor on 3rd May'2011 and got all the relevant papers ready as told by the agency. I am staying on the FF and my father and Grandmother are staying on the GF of the same House with younger Brother and his Family. I have my own family staying on the FF. I am using the Gas connection of there which is making life very Difficult diue to shortage of cylinder and Gas stove in the house and with famiy demands increasing with the day. I was refused by INDANE DISTRIBUTOR VEER JYOTI staff Mr Amit very Rudely refused saying that I've a connection whereas I was telling him that we have separate kitchen as told earlier on GF AND FF and presently using their connection. The higher authorites are kindly requested to take necessary action and give a thouthful consideration and grant me a NEW CONNECTION at the earliest and oblige.
Can IOl audit Sudheendra Indane Gas Agency, HBR LAYOUT, BANGALORE. The staffs in this gas agency harassing customers and delaying transfers and new connections unnecessarily. Also they are forcing to buy gas stove to both transfers and new connection customers. If anyone refused to buy the stove from them, they will never get the gas connection.
poor services & black marketing of indane coocking gas
CONSUMER PROBLEM,
Although I have been customer of your Indane Gas since last 6yrs. yet the consumer No. is not provided to me after the transfer of connection.That this connection was taken at Begusarai dist. of Bihar but 3 years ago it got transferred to Super Indane Gas Agency main Road Warisaliganj who is the distributor.However I have already been complied with all the required relevent formalities but till now I am using the regulator no.A499101 in lieu of consumer No.and getting the delivery once in two or three months.Oftenly I asked to the concerned authority about the consumer No. then they reply that we will make you available on aparticular date but unfortunately that date has not come yet and finally they told that we will not provide you I requested them very much But I am very sorry to bring to your notice that there is no response from them.
I am using cooking gas from market at much higher rate and facing a lot of problems, it seems that black marketing of your coocking gas is going on & they people are fetching abnormal profit by adopting unfair means & your consumer become ultimate sufferer, concerned authority is biased in favour of some dominant people of the society & do not give any importance to general public.
It is requested that the matter maybe taken with deep concern to solve citizens day to day reoccuringproblem and ask the distributor to set his system as per the norms provided by head-office, and have some acknowledgement system to overcome this situation.
consumer details:-
(shri Nawal kishore Singh, S/O-Lt. shri devki Nandan Singh, Vill.-Khanapur, P.O&P.S-Warisaliganj(805130), Dist.-Nawada-BIHAR Mob.No.+[protected])
The complaint has been investigated and resolved to the customer’s satisfaction.
Late Delivery of Refilled Cylinder
Dear Sir,
I am a consumer of Indian Gas and i am a client of its authorized distributor namely Lipi Gas Service which is located in Sambalpur Orissa. I have an double cylinder connection for the last 17 years. Sir although i have double cylinder connection it is very hard on my part to get one refilled cylinder per month. The dealer is playing games not only with me but also with other customers by stating new rules each time we visit the shop. Kindly state me In which of the company it directed the customer that we can go for booking for refilled cylinder after 15 Days of previous refilled cylinder delivery? Then after another 15 days of booking date delivery will be given, all this accumulate to 30 days then what is the meaning of having double cylinder?. I have booked for refilled cylinder on 02.02.10 but till today (i.e. 24.02.10) i am yet to receive the refilled one and it is getting very difficult on my part to manage family. In my town illegal Cylinder of Indian Gas is freely available in market for Rs.550/- and how this is available in black market but not for authentic customer? there is a nexus of black marketers and dealers which has to be dealt with seriously as 99 out 100 black cylinder is of Indian Gas company. so i request you to kindly look into the matter and take appropriate action which will help the innocent, law biding citizen getting harassed.
with regards
S.K.Sahu
Sambalpur
Orissa-768001
The complaint has been investigated and resolved to the customer’s satisfaction.
Am having a Indian gas connection from Gruhalaxmi at Shapurnagar Ida jeedimetla Hyderabad, which was switched to Shambavi at t Shapurnagar Ida jeedimetla Hyderabad, Th ease people are creating lot of problems in delivery of Refilled cylinders.
am having only one single cylinder, it was booked 12 days back till now no supply. since 12days an facing lot of problem with out a gas.
thease people are engaged in black market kingly address this issue.
Best Regards,
Rajesh,
Delay in delivery & Booking
Dear Sir,
I am a consumer of Indian Gas and i am a client of its authorized distributor namely Lipi Gas Service which is located in Sambalpur Orissa. I have an double cylinder connection for the last 17 years. Sir although i have double cylinder connection it is very hard on my part to get one refilled cylinder per month. The dealer is playing games not only with me but also with other customers by stating new rules each time we visit the shop. Kindly state me In which of the company it directed the customer that we can go for booking for refilled cylinder after 15 Days of previous refilled cylinder delivery? Then after another 15 days of booking date delivery will be given, all this accumulate to 30 days then what is the meaning of having double cylinder?. I have booked for refilled cylinder on 02.10.10 but till today (i.e. 24.02.10) i am yet to receive the refilled one and it is getting very difficult on my part to manage family. In my town illegal Cylinder of Indian Gas is freely available in market for Rs.550/- and how this is available in black market but not for authentic customer? there is a nexus of black marketers and dealers which has to be dealt with seriously as 99 out 100 black cylinder is of Indian Gas company. so i request you to kindly look into the matter and take appropriate action which will help the innocent, law biding citizen get harassed.
with regards
S.K.Sahu
Sambalpur
Orissa-768001
The complaint has been investigated and resolved to the customer’s satisfaction.
My name Chakradhar Sahoo, Reserve Police Colony, Q N - E/6, Bhubaneswar
My consumer NO.8437
I am not able to book my gas cylinder On PHONE.
The phone numbers of the gas agency remain constantly engaged.
This difficulty is faced every time by me repaetedly, whenever I need to book a gas cylinder.
plz book my gas.
I, am booked my gas cylinder 21 days ( 7th july2011 ) ago by telephonic system, and my booking no 219642. My cons. no. is 05598, after 21 days i am not received cylinder and when i inquire about my gas booking position by phone but nobody can picking up the phone on the number( [protected] ) provided.I am helpless because my cylender now emty.I believe you do the needful.
Thanks
r/sir,
I the Kuppanna nai kodi Booked the Indian gas refill cylender At Raichur Dist & Post Karanataka Since 20 dayes back Till today not suppliyed to us because we are facing so much troubles pl Supply one riffile cylender to us
Kuppanna Naikodi S/o Amarappa
C.no.27251 H.No 7370 Gajagar pet
Raichur( Karanataka )Raichur Dist &post
no supply of refilled cylinders!
Complaint Rating:
On 04.11.2009, I had booked a cylinder with Maheshwari gas secvice Madangir New Delhi 110062. My consumer number 17030 Gas booking No. - 01( Indane Gas - 24 hours OnLine Gas Booking System). Till date, the same is not delivered to me. When I called up the agency to enquirer about it, the staff didn’t provide any proper...
Sir my connection no. is-3311 at Naveen Gas service Sahaspur Distt. Bijnor (u.p). i have booked my gas 23 jan. 2012 i have not got the cylinder.16 Feb.2012 i have complain many times but there is no response. What should i do? Please help me.
(Chaman Fatma)
Mobile No. [protected]
i had booked a cylinder with khandari gas on [protected]. my booking no. is-3 but till now i haven't receive the delivery.my cylinder code is KM2934.
dear sir,
in mangalore district, i am unable to get the gas in particular day. i also would like to know at how many days, we have to book the gas after receiving and also after booking how many days we have to receive .
Hi,
Weare making calls since long time ti book the gas the numbers are [protected], [protected] but thse numbers are always engage.
Kindly take necessary action.
Thanks & Regards,
Md.Ghouse Khan
Dear All
The complain of Mr Sahu is very correct, we are also facing this problem with this distributor. Pls take serious action for this type of distributor.
i got an sms in my Tecno mobile phone that i have won a some of money, how can i get my prize or money.
not getting cylinder
sir
i am consumer of babu gas agencies perumbavoor, ernakulam kerala with consumer no.24256. ihave already booked the cylinder on 2/2/10. iam not getting cylinders properly. they said that there must a gap between cylinders
The complaint has been investigated and resolved to the customer’s satisfaction.
delay & malpractice in supply
Dear Sir/Madam,
I am a Human Rights Activist & Authorized person of Citizens Commission On Human Rights want to complaint on Mr. Nagaraj Who is a Indian oil Gas Distributer at Harihar, Dist: Davangere, State : Karnataka
That is Mr. Nagaraj Who is Abusing thee terms and conditions of a Distributer, by giving cylinders in BLACK for the rupees 500.00 for auto and car Drivers, and nearly 500 peoples are suffering for every week,
As i have Thousends of signatures of peoples who want to colplaint on Mr. Nagaraj
Please Solve this problem either by changing Distributer or Educate Him,
I ALREADY INFORMED THIS COMLAINT TO DELHI OFFICE
CONTACT PERSON IS MR. KUMAR.PRADEEP.
Looking forward to here from your posisitive resonse in urgent!
From:
Dr. Khazi Muzaffar ul Islam
Harihar
Cell: [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
sir, i am regular customer of indian oil Gas, I shiffted my conection from m/s jai gas service, sec-40 c chd, to m/s Numdeepmala booth no: 79 sec-16 D, chandigarh, since last three months the behaviur of that agency is very reude, In normal gas service days she is taking 12 to 16 days to deliver gas cilender to me.After repeted so many phone calls she is unable to provide me a gas cilender.Every time on phone calls she said tomorow we give the delivery but that day never comes.
please take nessecery action .
customer: Arun kumar Agency name: Numdeepmala Entp
#603 milk colony #Booth no:79 sector-16 D
Dhanas, chandigarh CHANDIGARH
U T. PH: [protected]&2544857
PH. [protected]
Dear Sir,
This is to bring into your kind notice that Kanpur Gas & Allied Agency who is the distributors for Indian Oil Gas in Kanpur City is playing a partial game in the supply and is delaying the supply for months and even two months from the date of booking as i am the consumer for such agency i had two bad experiances continusuly firstly i booked a gas on 12.11.09 and recived the delivery in the end of December -09 after my several calls to the gas agency, secondly again i booked a gas on 12.1.10 and as commited by them 10 days deleivery period but till date no deleivery has been made and the gas is continusoly coming to there godowns and they are not supplying to the pre booking consumers .
I therefore request to please go into search and take the severe action against above said agency.
I will be highly oblige for the above .
Regards
Reliable Consumer Of India
this is bk mukherjee from patna nageshwar colony . we were able to book gas through phones but some other person is booking gas of our name by illegal process.
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