CB Photo Services Lifetouch Customer service

Lifetouch review: Customer service

Dylan C of Trumbull, US

Nov 17, 2023 11:27 pm EST

Verified customer

Featured review

The people working for this company is very disorganized, unprofessional, and even rude. I wanted to book an appointment for my senior photos. The lady told me to come to my high school @7:00 on Friday and the senior photos would be taking place at the auditorium. I went inside my school then headed towards the auditorium. Turns out, the doors to the auditorium was locked so I was not able to get inside. I wandered the whole school to see if the location has changed but every room in the building was pitch dark and not even 1 photographer was in sight. I complained to customer service about this situation and they could careless. This person lied straight to my face because she or he said that the senior photos was suppose to be taking place at the library but in reality, there was no photographers or anyone in the library. After complaining about the horrible communication, I was then transferred to another person. This person had the audacity to end the conversation with me after I asked “Why am I talking to a different person?” PARENTS, IF YOU KNOW LIFETOUCH WILL BE TAKING UR CHILDREN’S SCHOOL PHOTO, DO NOT WASTE UR MONEY ON THEM. THEY DO NOT DESERVE A SINGLE PENNY. I will be hiring a private photographers to take photos of me and could careless that a photo of me in my senior year will not be in the yearbook. I hope lifetouch goes out of business. This is ridiculous and doesn’t make sense.

Lifetouch - terrible service, no refund received 144

Resolved

Lifetouch - charge 21

Lifetouch - unsolicited school pictures 9

Resolved

Lifetouch - fraudulent charge 8

Resolved

Lifetouch - graduation photo's 1

Resolved

Lifetouch - photo quality

Lifetouch - Trainer

Lifetouch - School picture day

Lifetouch - Sending me cardboard not pictures.

Lifetouch - Lifetouch photography ordering and delivery

View all Lifetouch reviews and complaints

Previous review

0 comments

Add a comment

Lifetouch contacts

Lifetouch phone numbers

+1 (800) 736-4753
+1 (800) 736-4753

Click up if you have successfully reached Lifetouch by calling +1 (800) 736-4753 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 736-4753 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 736-4753 phone number 8 8 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 736-4753 phone number

School K-12 - United States

+1 (800) 653-3373
+1 (800) 653-3373

Click up if you have successfully reached Lifetouch by calling +1 (800) 653-3373 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 653-3373 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 653-3373 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 653-3373 phone number

Preschool - United States

+1 (800) 736-4775
+1 (800) 736-4775

Click up if you have successfully reached Lifetouch by calling +1 (800) 736-4775 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 736-4775 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 736-4775 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 736-4775 phone number

Prestige - United States

+1 (800) 736-4761
+1 (800) 736-4761

Click up if you have successfully reached Lifetouch by calling +1 (800) 736-4761 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 736-4761 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 736-4761 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 736-4761 phone number

Yearbooks - United States

+1 (800) 244-4373
+1 (800) 244-4373

Click up if you have successfully reached Lifetouch by calling +1 (800) 244-4373 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 244-4373 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 244-4373 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 244-4373 phone number

Sports - United States

+1 (800) 505-9496
+1 (800) 505-9496

Click up if you have successfully reached Lifetouch by calling +1 (800) 505-9496 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 505-9496 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 505-9496 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 505-9496 phone number

Commencements - United States

+1 (888) 313-1746
+1 (888) 313-1746

Click up if you have successfully reached Lifetouch by calling +1 (888) 313-1746 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (888) 313-1746 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (888) 313-1746 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (888) 313-1746 phone number

Church - United States

+1 (800) 597-6453
+1 (800) 597-6453

Click up if you have successfully reached Lifetouch by calling +1 (800) 597-6453 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (800) 597-6453 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (800) 597-6453 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (800) 597-6453 phone number

JCPenney Portraits - United States

+1 (866) 457-8212
+1 (866) 457-8212

Click up if you have successfully reached Lifetouch by calling +1 (866) 457-8212 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (866) 457-8212 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (866) 457-8212 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (866) 457-8212 phone number

School K-12 - Canada

+1 (888) 676-1647
+1 (888) 676-1647

Click up if you have successfully reached Lifetouch by calling +1 (888) 676-1647 phone number 0 0 users reported that they have successfully reached Lifetouch by calling +1 (888) 676-1647 phone number Click down if you have unsuccessfully reached Lifetouch by calling +1 (888) 676-1647 phone number 0 0 users reported that they have UNsuccessfully reached Lifetouch by calling +1 (888) 676-1647 phone number

Prestige - Canada

More phone numbers