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CB Footwear Reebok International Order no. 3MLJ-cc34020zz-vck265
Reebok International

Reebok International review: Order no. 3MLJ-cc34020zz-vck265

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5:33 pm EDT
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I ordered two pairs of shoes from Reebok EU, in Portugal. When the package arrived, it was small and contained just a pair of Quiksilver sunglasses and no shoes.

When I contacted the Costumer Service Department by email- which was the only way of contact- someone from China said to me that they can't send me another package because the shoes were out of stock.

The only solution was a refund, but instead of giving me the full refund, they said that I had to return the sunglasses and send them to China, which included me paying the shipping fees. To aggravate the situation, they said it was not guaranteed that they would receive the package, and should that be the case, they would never give me the full refund. I couldn't afford the risk, so I agreed. However they are only willing to return 35% of what I paid.

It's completely unaceptable that the error was from Reebok and it's me who's in disadvantage and losing money.

Please find a way to refund me the full amount or I will press charges against Reebok and make sure everyone I know doesn't buy Reebok's products.

Desired outcome: Please refund the full amount.

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  1. Reebok International Contacts

  2. Reebok International phone numbers
    +1 (855) 218-6554
    +1 (855) 218-6554
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    Canada
    1800 289 733 265
    1800 289 733 265
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    Australia
    800 289 733 265
    800 289 733 265
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    New Zealand
    8800 250 8820
    8800 250 8820
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    Russia
    +1 (800) 120-4400
    +1 (800) 120-4400
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    India
    +1 (800) 073-3265
    +1 (800) 073-3265
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    Mexico
    +44 800 279 4979
    +44 800 279 4979
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    United Kingdom
    +43 800 005 090
    +43 800 005 090
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    Austria
    +32 80 081 400
    +32 80 081 400
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    Belgium
    +45 80 885 767
    +45 80 885 767
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    Denmark
    +358 800 915 447
    +358 800 915 447
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    Finland
    +33 805 107 555
    +33 805 107 555
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    France
    +49 800 334 0555
    +49 800 334 0555
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    Germany
    +353 180 093 7837
    +353 180 093 7837
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    Ireland
    +39 800 986 313
    +39 800 986 313
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    Italy
    +31 800 023 0697
    +31 800 023 0697
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    Netherlands
    +47 80 017 443
    +47 80 017 443
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    Norway
    +351 800 819 936
    +351 800 819 936
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    Portugal
    +34 800 098 484
    +34 800 098 484
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    Spain
    +46 200 883 513
    +46 200 883 513
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    Sweden
    +41 800 002 640
    +41 800 002 640
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    Switzerland
    +90 850 502 6142
    +90 850 502 6142
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    Turkey
    +27 861 105 731
    +27 861 105 731
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    South Africa
    +86 400 820 6258
    +86 400 820 6258
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    100%
    Confidence score
    China
    +82 15 887 324
    +82 15 887 324
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    South Korea
    +54 800 222 1138
    +54 800 222 1138
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    Argentina
    +1 (866) 870-1743
    +1 (866) 870-1743
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    Customer Service
    More phone numbers
  3. Reebok International emails
  4. Reebok International address
    25 Drydock Ave, Suite 110E, Boston, Massachusetts, 02210, United States
  5. Reebok International social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 26, 2024
Reebok International Category
Reebok International is ranked 8 among 120 companies in the Footwear category