Menu
Register
Write a review File a complaint
CB Thor Motor Coach

The good, the bad, and the ugly - discover what customers are saying about Thor Motor Coach

Welcome to our customer reviews and complaints page for Thor Motor Coach. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Thor Motor Coach.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Thor Motor Coach's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Thor Motor Coach, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Thor Motor Coach. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
K
2:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Whom it may concern;We purchased a Brand New 2023 Thor motor coach class A in April 0f 2023. Our frist 500 miles were back ond forth th the dealer to have things fixed. We have spent $2080.00 for a storage unit that this unit has yet to see the inside of. We were albe to take 3 trips in the fall scheduling around repairs being done. After each trip we came...

View 0 more photos
Read full review of Thor Motor Coach
ComplaintsBoard
K
11:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Thor Motor Coach Upholstery

I have a 2018 Aria and the front seats are disintegrating. Also, seams are separating on the arms of the theater chairs. The RV is stored indoors & has 7,000 miles. We formerly owned a 2014 Palazzo with the same issue. We ordered new seat covers from Thor and had them installed but didn't think the same issue would happen with the Aria. I am requesting some assistance from Thor to remedy the problem. Thank you

Desired outcome: Assistance for repairs of the seats

Read full review of Thor Motor Coach
Hide full review
ComplaintsBoard
A
1:22 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased this Thor Aria 4000 2023 RV on [protected]. Vin Number 4UZACHFC3NCUB9498. Because of my past experiences with other motorhomes, a month before picking up this motorhome, I begged the dealer to please go through and make sure everything works. When we went to pay and pick it up, I had to pay for it first, then they started to show me how everything...

Read full review of Thor Motor Coach
ComplaintsBoard
R
8:29 pm EDT

Thor Motor Coach Craftsmanship

I took delivery of a new thor ace 30c on may26 2023.After getting it I discovered that all the outside drain system was not glued,the double light switch covers were missing,the cover for the electric panel in the bedroom was missing. On the drive home the glass cook top cover shattered.The corner cover on the slideout was missing and the inverter wasn't working.After scheduling a service appointment with General rv found that the seams on the roof weren't sealed.General rv is trying to work on warranty work for the inverter,sealing roof,cooktop,slide cover. The rest I had to fix at my own expense. Also after touching the exhaust pipe which was hanging very low it fell off on the ground. For that much money that's a shame.

Desired outcome: Remeburse me for the things I had to pay to fix.

Read full review of Thor Motor Coach
Hide full review
ComplaintsBoard
P
6:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thor Motor Coach 2022 Thor Sequence

I have a 2022 Thor Sequence, fully loaded, with Reliable battery, solar and two alternators. Very low mileage. Dodge Ram

My problem is something is draining the engine battery if it sits for more than a few hours, even though everything is turned off.

I have taken it to two RV repair/maintenance places who said it must be a Dodge issue. Dodge truck repair place it is an RV problem draining battery. Their solution was to install a trickle charger.

This works but I bought this setup so I could do remote camping which isn't possible now.

Thanks for any help.

Read full review of Thor Motor Coach
Hide full review
ComplaintsBoard
D
4:38 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had multiple issues with the slide on my motorhome, including leaks and failure to extend or retract. This problem has left me stranded on 3 occasions causing great aggravation. After having repairs under warranty as well as several services I've had to pay for, I eventually learned this was a known frequent problem and Thor had a repair kit...

Read full review of Thor Motor Coach
ComplaintsBoard
C
12:09 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

So we bought a brand new 2022 Thor Venetian. Bought it February 24th 2022. Took it on one trip to UT to discover the issues below. We have owned RVs and know there will be issues, but nothing like this right out of the gates! We took the coach back to the dealer as soon as we got back on March 22nd 2022. The dealer has stated that the slide is a...

View 0 more photos
Read full review of Thor Motor Coach

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.