Popeyes reviews and complaints 1
View all 1317 complaintsPopeyes - Rude behavior from the manager and employees inside and outside the restaurant
I drove up to the parking lot at appx. 9:57 am. The restaurant opens at 10:00. am. A man in a car without a license plate drive up beside me and put his window down. He had on a popeyes hat. I told him I wanted to order 12 nuggets for $5.99. That is the price given online for this item. He told me not to enter the building but that he would go in and asked if I could enter. This made no sense to me. I got out of my car and asked him why he had no license plate since that have ben many many people in my town stalking and following people all over the place and they also have no license plate.
I asked him if he was one of the people in town who does this since he approached me in the parking lot and told me I could not enter the building.
After he went in for a while he opened the door and let me come inside. I ordered and told them the price online. I was charged a dollar more than that price. I asked why and they said that was the price online. As I waited for my food I was glared at and given hateful looks.
I asked the manager standing their why I was being treated this way. She said that they were busy getting the restaurant opened and had a lot to do. I did not understand this since it was after 10:00 by this time and I was the only customer in the store. She spoke to me in a hateful and angry manner and the angry looks kept coming.
A women in a red car drove up and stopped in front of the exit door that I would have to use. Also a man in a black truck drove up on the other side and just waited. I asked about this and the manager said it had nothin to do with me and was still angry. I asked again why everyone was looking so angry.
The manager said that they did not like what I said to the employee out in the parking lot. Remember, he drove up to me and told me I could not enter and was in a car without a license.
I told the manager that if she would just give me my money back I would leave immediately and never return. I no longer wanted the food since I did not know what condition it would be in. She couldn't get the registrar to pull up my order. I think this was because I was over charged. When she finally gave me my money I repeated that I would not return. I had to leave through the door where the women in the red sedan was parked and waiting in her car with her window down. All of this felt dangerous and undeserved.
In spite of the angry way I was spoken to, I never raised my voice or showed a temper.
Desired outcome: I want an apology and for the manager to admit that I was treated horribly today and did not deserve this. I want to know that this will not happen again to anyone.
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