Stein Mart reviews and complaints 1
View all 101 complaintsStein Mart - customer service
The clerk (actually a manager I've not seen before in that store--& I shop there a lot) gave me inaccurate information about my account, saying I had to stop opening new accounts--which I never have done--& said there was no record of my account. She was also very rude to a couple of clerks who asked her for information about sale items. I have never been treated like this and I love Stein Mart and hate having people like this waiting on people.
I was displeased with the clerk (actually a manager, I think) who waited on me on Black Friday. I know she was probably tired and hassled with all the customers, but without us, she wouldn't have a job. She was rude, not only to me, but to several clerks who asked her for information. She also gave me totally inaccurate information about my Stein Mart account.
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I purchased 3 items from their online store and there was no mention of store credit return policy anywhere Credit never given for returned items Order scam E-credit store merchandise credit Return and productsGiving a Voice to Consumers
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