Shell reviews and complaints 1
View all 1175 complaintsShell - not working bathrooms!
Hello there- I am passing by the above listed Shell Station on a daily base and buying gasoline there almost every day. It seems like, always when a certain Employee(Thomas) is working there, that the bathrooms are not working-(according to his statement). This happened already 4 or 5 times, always with the same employee. I called the Manager -Ms. Norma- and talked to her. She said that the bathrooms were in working condition, but not clean and sometimes people lock in keys in the bathroom ( which can happen, but not always with the same employee!). When I asked Thomas today at 05: 33 hrs, he stated they are "Out of order."
I think for us paying Customers ( and paying a lot recently for gasoline!) it should be a must to have at least a working bathroom available. It is pitifully that one employee, who just wants to sit on his butt and not be bothered by any customers, spoils it for all the other, hard working loyal employees.-
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