Menu
For Business Write a review File a complaint
CB Department Stores Meijer 5325 E Southport Rd, Indianapolis, IN, 46237, US
Meijer company logo
Meijer
reviews & complaints
Meijer company logo

Meijer

5325 E Southport Rd, Indianapolis, IN, 46237, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
L
10:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Meijer - Customer service and refusal to sell me product

My 64 year old husband was at Meijer's on 11/22/23 purchasing groceries and a 12 pack of White Claw liqueur. We have always complied with Indiana State Law and shown our driver's license to purchase the liqueur. The Meijer Rep insisted that she scan his driver's license per corporate policy. My husband refused to have his license scanned and asked to speak to a manager. The Meijer Rep refused to get a manager and took the White Claw away from my husband refusing to sell it to him. Indiana State Law only requires a person to prove they are over 21 to buy liquor. Refusing an individual the right to purchase alcohol unless he or she hands over their Driver's License to be scanned into a data base is an infringement on personal freedom and is outside of Indiana State Law Requirements to purchase alcohol. My husband is obviously over 21 and produced his License as required by law. Also, are you aware of the class action Law Suit against the Indiana BMV for selling personal information? Meijer has always entered our D.O.B. to purchase alcohol. Requiring a patron to surrender their license to be scanned into a data base is an infringement on personal freedom and privacy. My husband said had he not been in a time crunch that day he would have left all of the groceries for the Meijer employee to reshelve in addition to the 12 pack of White Claw and shopped elsewhere.

Claimed loss: Lack of customer service and respect. Scanning license infringement on personal freedom and outside of Indiana State Law Requirements to buy alcohol. State Law supersedes corporate or business policy.

Desired outcome: Have Meijer employees enter the DOB for patrons who do not want their license scanned. Get a manager when requested.

Read full review of Meijer
Hide full review
ComplaintsBoard
L
6:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Meijer - customer service

I purchased pants and realized that the draw string was sewn in backwards.
Returned item and spoke w/Mgr. Crystal. I traveled 40mls. round trip and expressed the desire to be compensated for the inconvenience. I was told by Crystal that Meijers would not compensate for the above. I placed a call to the corporate office and was transferred back to that store to request store Mgr. However, Crystal intercepted the call and refused to let me speak with store
Mgr providing some thin excuse. I received a $5 coupon at that time. I am terribly dissapointed in how this was handled.

Read full review of Meijer
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.