Jimmy John's reviews and complaints 1
View all 144 complaintsJimmy John's - customer service
I ordered a day before for 13 sandwiches to be deliverred to the VA and added 2 more the next day and cancelled 1, then later again cancelled another 1 because 2 called in in our office. First they sounded irritated and felt that more after the front desk manager called to cancel the 2nd one ( as written above) and hang up on her. When the sandwiches came I asked if I can pay with a credit card and he said I could call the store and pay over the phone with it And so I did and asked for an email for the receipt that they charged me that much so I have something in writing. The manager said that he will not since I should've prepared for the cash since it was ordered ahead of time. That was very irritating and rude. The delivery guy was nice but the staff answering your phone is not. We are not ordering from them anymore. This is a very bad experience and should always be nice to customers. We were polite when we called and it is not our fault that your system doesn't allow to just add or delete orders just like that so they shouldn't put it on us.
Latest Jimmy John's Reviews
Service Disappointing Experience at Jimmy John's I love JJ's and their website allows for super easy Great Customer Service Good To GoGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!