Menu
For Business Write a review File a complaint
CB Restaurants and Dining Chipotle Mexican Grill 1851 Morse Rd, Columbus, OH, 43229, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
reviews & complaints
Chipotle Mexican Grill company logo

Chipotle Mexican Grill

1851 Morse Rd, Columbus, OH, 43229, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:45 am - 10:00 pm
Tue
10:45 am - 10:00 pm
Wed
10:45 am - 10:00 pm
Thu
10:45 am - 10:00 pm
Fri
10:45 am - 11:00 pm
Sat
10:45 am - 11:00 pm
Sun
10:45 am - 10:00 pm
ComplaintsBoard
M
12:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chipotle Mexican Grill - Attitudes, wrong orders

I have been going to this chipotle since I started working right behind there. My coworkers and I always order online, almost everytime our orders are wrong. The attitudes we get from the workers are horrible. I went to corp telling them what was going on but all they did was send free chips and guac. Now let me make this clear. We have never asked for free food, just to make sure our orders are right. I had placed an order yesterday 12/11and went to the location to pick it up, when i went there the additional side sauces were not even prepared and I still received the same attitudes as I typically do. I called 12/12 due to I didn't have time to call on 12/11, the so called manager got on the phone and automatically assumed I wanted free food. I became very upset, my coworker thats' order was wrong got on the phone. He automatically started arguing with her. Stating that we were just looking for free food. She tried explaining everything to him and he kept cutting her off as well as hung up on her. I am tired of this chipotle. And everytime I go in and give them a second chance they roll their eyes and sigh.

Read full review of Chipotle Mexican Grill
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.