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CB Department Stores Meijer 1500 Hillcrest Ave, Springfield, OH, 45504, US
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Meijer
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Meijer company logo

Meijer

1500 Hillcrest Ave, Springfield, OH, 45504, US
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2 complaints
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Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 7:00 pm
Sun
10:00 am - 6:00 pm
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L
5:06 pm EDT
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Meijer - stocking and customer service

I have shopped at this Meijer for years and go to a different store only if necessary. In the past year or so, I have been extremely disappointed to find empty shelves. It doesn't matter which day of the week I visit. I realize that there are sales which will deplete the product stock somewhat, however, extra product should be ordered in anticipation of the sale AND enough employees should be hired to accommodate the stocking needed. I see very few stock personnel working in the store and there is no one to ask if there is any extra product in the back. A manager's job is to make sure the customer can find what they want and have enough of it to purchase. Ordering and staffing is extremely important to your patrons.

In addition, it appears that the delivery people are not informed that there will be special savings so that they can supply the necessary product. I haven't been able to find a single 2 liter bottle of Diet Pepsi Caffeine Free for WEEKS! I've gone from disappointed to very irritated.

My second issue, is that the cashiers rarely say 'thank you'. I don't care if I just visit some store for a pack of gum, the proper words are 'thank you' - not 'here ya go', 'have a good day', 'bye now', 'here's your change', etc. If a cashier is particularly remiss in attending to me (lack of eye contact, surly attitude or making me feel as if I'm bothering them and they can't wait to get out of there), I will pointedly say 'You're Welcome' and they (especially the younger ones) seem to be befuddled, or will even repeat the 'You're welcome' right back to me! Usually, there are customers behind me so I don't want to take up their time by trying to teach some manners and customer service to the employee, so I shake my head and just move on. On the other hand, when a cashier gives me a thank you, I will thank THEM for their thank you and give them a compliment. It is also the manager's responsibility to train their employees... that is if they wish to keep their customers.

Alethea M. Schetter
Springfield OH

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5:23 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Meijer - vizio tv sold by meijers

I bought a vizio 42inch tv at meijers in august, 2012.in february, 2013 the tv went dark.
I did not buy a warranty but I did expect the tv to last longer than 18 months.

Meijers offered me $25.00 for my trouble but I declined. I paid $532.00 + tax for the tv.
I feel that meijers part in all of this is that they are selling defective merchandise from vizio.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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