Menu
For Business Write a review File a complaint
CB Fast Food Chains Whataburger 791 N 2nd St, Clarksville, TN, 37040, US
Whataburger company logo
Whataburger
reviews & complaints
Whataburger company logo

Whataburger

791 N 2nd St, Clarksville, TN, 37040, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
J
7:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Whataburger - Service and orders

The New Whataburger in Clarksville TN on 2nd st. This store continuously gets my order wrong, and the wait time is ridiculous. I worked for Whataburger Express in Corpus Christi TX off of SPID so I know how things can get. But when I am the only car in line early morning I expect for my order to be fresh and right. This is not the first time they have messed up my order, I have kept my complaint because they are new. Now I am feed up. I have missed Whataburger and was happy that it finally made it to TN but with the quality of the food this one is putting out I am going to have to start passing it up. This morning I ordered a breakfast taquito (bacon) combo, and a Cobb salad with fries instead of hashbrowns. I commute to work 45 minutes so I wasn't able to catch the mistake until I got to work. I eat my fries when I get them because I don't like cold fries. Well strike one my fries were not fresh (I was the only car in line order took 5 minutes saw them prepping something in the kitchen) strike two did not get Cobb salad (it was lettuce with carrots and bacon that's it) strike3 is this is the 5th time I have received a messed up order most time food not fresh

Claimed loss: An apology would be fine seeing how I don't have my receipt to give accurate information for a refund.

Desired outcome: Please take time to pay attention to the orders and make them fresh and correct. I don't mind waiting for my order I just want it fresh and correct on receiving it. After all that is how Whataburger became so popular in Texas.

Read full review of Whataburger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.