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CB Casual Dining Carrabba's Italian Grill 5110 Poplar Ave, Memphis, TN, 38117, US
Carrabba's Italian Grill company logo
Carrabba's Italian Grill
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Carrabba's Italian Grill company logo

Carrabba's Italian Grill

5110 Poplar Ave, Memphis, TN, 38117, US
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2 complaints
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Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 10:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 11:00 pm
ComplaintsBoard
J
11:04 pm EST

Carrabba's Italian Grill - Server was stoned reeked of marijuana

I had dinner last week with my wife and your son on January 2nd our server smelled ver very strongly of marijuana the service was terrible and two cats at all off. When I got up to take my son to the restroom he came and took my play with half of my steak still on it. Obviously, I was not done, my forks and knives were sent beside them. not crossed on the plate or had a napkin in the plate or any other thing that would tell him I was finished. It was a terrible experience. You ruined our dinner and I don’t think it was right. I would just appreciate if this place that we spend money at you realize that we’re not wealthy and it’s really a treat to be able to go out especially during the week I’m not asking for much I will never complained about him thinking of marijuana is the service would’ve been good and he wouldn’t have taken my food and then slow to act on every single thing to the point where I’m having to explain to my son why he smells like that because he’s never smelt that. I work for a nonprofit organization, closely tied to many of the churches here in the city and I will not let this go because I don’t believe anybody and at least Mrs. neighborhood should have to be exposed to the same experience I did. My name is James Murry [protected]. Call me if you would like for me to actually come point this man out we sat directly behind the hostesses desk in that first booth. He was a young black guy with twist type dreadlocks in his hair The point is at least wash your hands and don’t get messed up while you’re at work. I guess I don’t smoke pot I don’t drink. The screening process should be more extensive because there’s no way it was just me smelling it.

Desired outcome: We would like to have our meal again without someone so stoned they can’t provide decent service

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ComplaintsBoard
C
11:34 pm EDT

Carrabba's Italian Grill - Cooks

They cursed out loud several times. They shouted several times about how they were mad about having to cook late. The bar was closed. And the manager did not contain them.. She just allowed them to shout profanity. We sat near the front door and heard every word they discussed behind the grill/kitchen area. Something needs to be done. We are scared that they will harm our food.

Desired outcome: Not great at all

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