Papa John's reviews and complaints 1
View all 222 complaintsPapa John's - The entire establishment was rude
The first time I called at 2:00 pm and was told by the manager they weren't taking orders until another 30 mins passed. I called back an hour later and was told they still weren't taking orders. I then called again at 3:56 pm and was told by a different person to place an order online. After telling them I did indeed try online and was unsuccessful, I was told to stop having an attitude. I wasnt being rude or having an attitude it seemed to me they were having a bad day so I asked to speak with someone else or a manager. They slammed the phone down and put me on hold for 10 minutes. After picking the phone back up the same person proceeded to take my order. I called back an hour later at at 5:00 to check up on my order and the manager said it had been voided. I could hear them fussing and arguing in the background and she proceeded to tell me it would be sent via DoorDash. Another hour has passed and I still haven't received my order. Im almost afraid to call back because of their attitudes and rudeness. I can reached at [protected] Jay, my order address was at 1120 Springbrook dr deaoto tx 75115.
Thank you
Desired outcome: Free Pizza
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