Menu
For Business Write a review File a complaint
CB Fast Food Chains Whataburger 5600 Montana Ave, El Paso, TX, 79925, US
Whataburger company logo
Whataburger
reviews & complaints
Whataburger company logo

Whataburger

5600 Montana Ave, El Paso, TX, 79925, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
E
5:09 pm EST

Whataburger - Food not fully cooked.

Went on November 2nd thru drive thru. Ordered #1 with cheese, well done and no onions. Got home ready to enjoy meal and noticed meat was not fully cooked. Called and spoke to manager telling him it is unsafe for meat not to be fully cooked. Asked to return to made it good. I asked if delivery was possible saying no. Due to feeling very ill I was not wanting to drive. Returned on November 4th ordered hamburger with cheese, well done, no onions. Got home ready to enjoy a delicious burger. It wasn't fully cooked again. Was so disappointed I just rapped it put it in refrigerator and will be taking it back and express once more to manager about food safety. I have H-pylori which is a severe stomach infection. Whataburger is one of not many foods stomach tolerates. Please take action on this matter, don't want anybody getting this awful illness or have stomach issues. Our family has been a consumer since Whataburger opened in El Paso. Thank you.

Elva Archuleta 6107 Tampa Avenue, El Paso, Tx 79905

Read full review of Whataburger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.