Carrabba's Italian Grill reviews and complaints 1
View all 91 complaintsCarrabba's Italian Grill - Wine Dinner
An entire section of the dining room taken for your Wine Dinner. At least twenty-five seats taken in the dining room for wine staging. We had a handicapped person in our party, not able to sit at high top tables. I had five people at a booth with a chair. The server had nine tables. Everyone else was helping with the Wine Dinner. The General Manager was drinking beer in the dining room and socializing with the wine dinner participants. Our glasses stayed empty through the meal. The General Manager made eye contact with me and our table numerous times, although, our glasses remained empty. The service was compromised the experience was compromised and I chose Carrabba's for Veal on my birthday. I will never go to Carrabba's on Tuesday again.
Please, Do not send me gift certificates, cards or opportunities for discounts. Each guest in my party had a ticket average of $55
We were not signed up for your Wine Dinner. We felt like we were in your way. People never forget how you make them feel.
Desired outcome: That no guest ever feels NEGLECTED
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