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CB Casual Dining Carrabba's Italian Grill 4822-D Valley View Blvd NW, Roanoke, VA, 24012, US
Carrabba's Italian Grill company logo
Carrabba's Italian Grill
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Carrabba's Italian Grill company logo

Carrabba's Italian Grill

4822-D Valley View Blvd NW, Roanoke, VA, 24012, US
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Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 9:00 pm
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M
1:40 pm EDT

Carrabba's Italian Grill - Wine Dinner

An entire section of the dining room taken for your Wine Dinner. At least twenty-five seats taken in the dining room for wine staging. We had a handicapped person in our party, not able to sit at high top tables. I had five people at a booth with a chair. The server had nine tables. Everyone else was helping with the Wine Dinner. The General Manager was drinking beer in the dining room and socializing with the wine dinner participants. Our glasses stayed empty through the meal. The General Manager made eye contact with me and our table numerous times, although, our glasses remained empty. The service was compromised the experience was compromised and I chose Carrabba's for Veal on my birthday. I will never go to Carrabba's on Tuesday again.

Please, Do not send me gift certificates, cards or opportunities for discounts. Each guest in my party had a ticket average of $55
We were not signed up for your Wine Dinner. We felt like we were in your way. People never forget how you make them feel.

Desired outcome: That no guest ever feels NEGLECTED

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