Avalon AGP Pellet Stove review: Unreliable Pellet Stove

We purchased a AGP Avalon pellet stove around the Thanksgiving 2013 time frame from a dealer in Bowling Green KY, the stove worked fine for about two weeks or so then began shutting down every 3-4 days and progressively got worse. I contacted the dealer right away and they just were not sure what to do other than talk with service folks back in Washington. Unfortunately their (the dealer) response time leaves a lot to be desired, it is now February 1st and the stove is still not reliable, it was worked on for the first time two days ago without success. The dealer is small and has no parts and they are really not very familiar with the product they are selling. I would appreciate them taking care of this issue, I have been very patient with this matter.

Very dissatisfied.