Claires review: Unethical behavior

i purchased few items for my daughter, one item was bent and another was broken so i went to exchange and was told that i am now red flagged because of my exchanges and that it is suspicious activity to do exchanges and that i am never allowed to do another return or exchange again at claires.i was told this in front of other customers and then i left and came back in for bag because clerk didnt put item in bag and when i walked in the clerk was talking to the other clerk about my being red flagged right at desk facing the customers!so everyone heard, i have done nothing wrong and am very disgusted with the staff and especially the manager at claires in st.albert, alberta