I'd like to confirm that a counselor called Ryan Thomas asked me to transfer the sum of $4000 through Western Union, and $2000 to someone named Rizwan Abdul Khaliq in UAE so that they could complete the process by August 31th, 2013, as the counselor Ryan Thomas promised . Unfortunately, the process was incomplete and I was abruptly denied communication with the university both through email and chat, I kept emailing the university and try to chat with the counselors who were so kind at the beginning of the process and prior to transferring the excessive fees through 3 consecutive installments; but they became abruptly rude and indifferent to me by way of disconnect me or keep on hold every time I attempted to chat with or inquire about the process. I've earnestly asked for being reimbursed, but in vain. Below is the email Ryan forwarded me as a guarantee, but I should not have trusted him:
Hi,
This is with reference to the conversation that we had today; This is to confirm you that the process we have initiated for your documents will be completed as per your requirement. This is a 100% guaranteed process we have started for you and the completely attested/legalized documents will be delivered to you latest by the 31st August 2013.
Following are my contact Details:
Name: Ryan Thomas
Phone Number: [protected] Ext. 8161
Website: http://www.universaldegrees.com
Email: [protected]@universaldegrees.com
If you have any queries or concerns, please don’t hesitate to give us a call at our toll-free number: [protected] Ext. 8161 or reply to the email at [protected]@universaldegrees.com
Regards,
Ryan Thomas
Sr. Student Advisor
Corllins University
The complaint has been investigated and resolved to the customer’s satisfaction.
They have done the same with me...6 months now and I got nothing...only promises..
Scammers and cheaters...keep away from such fake offices