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My husband and I bought a vehicle at Airport Suzuki in Irving TX (another big headache) in April, 2007. We got pushed into a vehicle we were not interested in at all! We told them we did not want a car payment of more than $325 a month so we could actually live somewhere other than the vehicle. We never got a contract and the co-buyer we used ended up not having a drivers license so the car buying experience was less than smooth. After 2 months we received our payment statement to our "surprise" it was $400. I called and talked to an "account manager" they told me that's what you get when you are a dead beat! I told them that I would NOT pay that much for a piece of crap car that is only by the way worth $7000.00 brand new, we paid $17,200.00 after all the charges. I refuse to pay that amount, so they call numerous times a day! One gentleman even wanted to talk to my husband while he was on the potty. Hopefully everyone that has gotten SCREWED without KY will get together and sue the HELL out of these ###!
I have sent $300.00 in payment toward my car payment. They never applied any of it toward my payment. They applied $200 toward something else. The $100.00 they claimed it was not received. I have proof it was. I suggest people contact your Governor, Senator, and House of Representative. City Officials, write, call and bombard there office with complaints, this company has to be stopped.
My balance should be $0. I found they added an additional payment. Send complaints to the Attorney General Of Texas. Give detailed information. I was told by one of their own people they had been holding my payments. I told there customer service agents they need to leave this company. We must not give up. We can stop this company. But we must do it together. They also call you after payments are made. Day and night.
I am a business owner with a nationally known insurance company. My office has been receiving harassing phone calls from Drive Financial, we have explained to the collector that the person they are looking for does/has not ever worked in my office.
We continue to receive harassing phone calls weekly. We answer the phone and get hung up on, they call repeatedly within a few minutes. We have gotten to the point when their name comes up on our caller ID we do not even answer the phone. What part of we do not want you calling our office any more is Drive Financial not getting.
ALL OF THE BINDING AND LEGAL DOCUMENTS FOR MY CAR LOAN WERE INCORRECT. I HAVE BEEN ADVISED BY LEGAL AIDE THAT TECHNICALLY MY AUTO LOAN THAT I SIGNED FINANCIAL DOCUMENTS FOR IS NOT BINDING DUE TO THE INCORRECT FINANCIAL INFORMATION THEY HAVE IN THEIR SYSTEM.
We had gotten behind on payments. I called; made arrangements and fulfilled these arrangements. Drive Financial called...I talked to the person, told her we would make the current payment as soon as possible. She was very nice and stated it would be noted on our account. Drive Financial continues to call... I spoke to them a few minutes ago and was told that it was an 'automated call' and they would continue to call. When I answer these automated calls it is dead silence. These people call my husband's place of employment. They call my sister constantly and have even given our account information to her. This was after she told them to stop calling her and she would give me their message. Is there something that can be done to at least limit these calls? This is ridiculuous.
Drive financial, AKA Suntander, will steal your money! I unfortunatly financed a vehicle thru this place and dealt with their BS fior 3 years, I'm glad to say I purchased another vehicle and no longer have Drive financial. However, after a payoff was made when I traded my car in, Suntansder took another payment from my bank account and told me I have to get my payment back from the dealership ipurchased my new vehicle from...WTF! This is BS and I'll probably never get my money back. These people need to go out of business!
OMG! I have been through the same thing you all have. This company need to be put out of business. I have contacted the attorney general in the state where this company is located and has asked that a consumers lawsuit be filed. These people are big scam artist and rob innocent people of their money! something must be done soon.
On 3-31-10 at 8.30am they call me up about a payment that i was late.so i told them i have surgery they say the dont care i told them i receive a personal check from someone and i am going to deposit and it will and it will clear by 5pm and i can able to make a payment by tomorrow they say they dont give a dam a about the next day they need it by 10pm today i say okay miss she say dont call me no miss call me jennifer i told her i was giving her the respect by calling her miss she say i am going to hang the phone up i told her find i do not think i was treated right i was like a victim to them she say you have 2 bounce check i know in myself i only give them my bank card once so how can i have 2 i have all my doctor note to prove that i have back surgery.so i am going to take this higer.
I purchased a vehicle from Holmes Motors in D'Iberville, Ms Feb. 2007 they unfortunately got me financed through Drive Financial this has been the modt horrible experience ever. They are constnantly calling all hours of the night and insisting that I owe money for payments that have already been paid. I have my receipts that were sent by money gram and they insist that so much went to interest and I still owe them and all kinds of stuff. I just really hate I'm into this but I need to know if there is a way out? I have been talking with my bank to see if I can refinance the car through them or someone I can trust. Every time you call you speak to someone different and can never speak to the person that initially called you and told you one thing it's always " I'm on the phone now and I can help you, you can talk to me or no one." That's not the way you talk to your customers. I even ask for a physical address for the place and they say they cant give that information out. Why ? I dont know what to do but as I viewed online the stories, experiences, and complaints that people have voiced I hate I got into this but I want them reported to BBB and anyone else that can take these people out.
Okay, first of all, you did the best thing by keeping your receipts. What I would almost be willing to bet on is that one of your payments to them was probably mis-posted to another account or was not received.
You need to request a payment history or amortization. If your payments are on time then there is no reason for your loan not to continue if you are making the proper payment so you shouldn't showing up late.
Lastly, they definitely should not be calling you at "all hours of the night". You cand definitely have this taken care of.