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Beware of exactwatches.com and idolreplicas.com! I attempted to order a watch on idolreplicas.com which is a mirror website for exactreplicas.com and when I hit the submit button the page went blank and stayed that way. So, I attempted to order 2 more times, still same thing. So I contacted the company the next day and told them and they said there was no record of any orders (all by email... they don't answer there phones. EVER!) So, I went to exact watches website and the order went right through. Then, within just 2 days I receive emails congradulating me on 4 seperate orders and my bank account is getting tapped for 2 already and 2 more pending. So, I tried to call the company and emailed them daily regarding getting the duplicate orders cancelled and refunded. ALL emails are ignored. 9 sent already, thouroughly explaining my situation and asking for a reply, for which none ever comes. Watches have not arrived. No phones EVER answered, No emails ever responded to. Quite frankly the worst customer service on earth and a scam I am sure. Do NOT do business with them! Chances are you will be hurt. M.S. from Connecticut.
Months ago I purchased an IWC from this company and when I received it it was a heap of garbage. I sent it back after ordering a replacement. They sent me a watch I didn't want. Now I get no response from them. Be warned, don't go near these sharks. They sell ### and those who sell it are ###!
I am really suspicous now. I order 2 watches from exactwatches.com for Christmas gifts. I emailed them after my order was prcessed and my credit card was charged. I asked them to send me a tracking number. That was on November 16. Since then I have not gotten any response, so I called the number on my credit card bill, and the phone just rang and finally I got a recording. Today is December 1, and i still have not gotten any response from anyone. There has to be something that can be done about this internet fraud. This is a crime.
I HAVE BOUGHT SEVERAL WATCHES FROM THESE PEOPLE.SOME WORK FINE, BUT OTHERS JUST QUIT OR INERNAL HANDS FELL OFF.TERRIBLE CUSTOMER SERVICE, JEFF TELLS YOU THAT THEY WILL DO SOMETHING TO TAKE CARE OF YOUR PROBLEM, BUT THEY DO NOT DELIVER OR RESPOND BACK TO YOU AFTER HE SAYS HE WILL.LESSON LEARNED, YOU GET WHAT YOU PAY FOR.BUT A 20.00 WATCH FROM WALMART USUALLY LAST FOR YEARS, BUT THIS JAPENESE JUNK IS A SORRY EXCUSE FOR A WATCH THAT YOU PAY 100.00 FOR.PRETTY ON THE OUTSIDE, BUT BAD ON THE INSIDE.BAD CUSTOMER SERVICE, BAD PRODUCT, BAD EXPERIANCE.DO NOT WAIST YOUR MONEY AT EXACTWATCHES.COM.
Thanks for the best and fastest service and delivery I has had in many years. I will most definitely do business with you guys in the future. There are so much stories going around with parcels not reaching it destination, but you deliver. --Gregory Clark Blaauw, South Africa
I am going to contact the federal trade commission, and also see if I can have charges brought against them. I'm also going to contact the over-seascarriers and US customs and stop them dead in their tracks, and as a Texas Ranger once said "...no man who is in the wrong can stand up against a man with a bible in one hand and a navy colt 44 in the other" We'll see if they can ignore all of this!