Extreme Scooters review: Poor customer service 1

I was shipped a x-360 electric scooter. When I went to put it together the battery cover plate was broken, the seat post was missing, the plastic frame was cracked and the electric control unit was bad. I called the company to find out what they would do. Well they are shipping me new parts that I get to put together for them. I asked if it could be shipped overnight since it was a Christmas present and they said it is not company policy to do that. To bad company policy is do whatever it takes to make a customer happy. I had to write three time since they do not have a phone number listed. Nobody follows through on what they said they were going to do. Very unprofessional company. When they do call you back plan on the phone rep to argue and insult you. I can not believe they can stay in business with the way they do buisness. Seems like the only thing they are concern with is making the sale. The after sales issues are not an issue with this company. My advise is to find a different company to buy your scooters from. This one will treat you very poor if you have any issues after the sale.