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Forster and Garbus has put a lein on bank. Back in 2008 I received a letter from F&G that I owed them money $1200.00. I have a verbal agreement with them that I will pay them $50.00 a month. But in November 5, I was laid of from my job and took a 25, 000 pay cut.
I spoke to Ms. Hill and informed her of my situation and I can only pay $25.00 which agreed. Now my bank has a lein on my account $1500.00.
The complaint has been investigated and resolved to the customer’s satisfaction.
I completely agree, I had a payment arrangement in place with them and paid a little more then said, then when I received a letter about sending in the payment they had the amount we agreed on so that's what I sent the payment in as. They cashed the check immediately, then 10 days later froze my account because I lowered my payment. When I contacted them, she said the amount went up in April, I told her that they just sent a letter and the amount on the letter is $250.00 a month. She said she will take care of it. 2 days later i still have no access to me bank account and she said the bank has 30 days to respond and they couldn't call the bank. I called the bank and got her a phone number to call. Then I got hit with a $100 charge for legal papers, when asked them about this they said there was nothing they could do ( I mean being it was their fault). She never returned my calls I kept calling relentlessly then she told me everything was taken care of . I go to use my bank card and the hold is still on. I call them the next morning and she said she needed to fax paperwork. being I have done her job all along you think she could have atleast faxed the paperwork. Forster & gGarbus are impossible to deal with and careless. The made the error and could care less.