GEMB review: Sam's club discover

I made a purchase from Sam's club on 10/7/09 - the cashier swiped my card for the people that were behind me & I got charged for their purchase. I went to Sam's since GEMB customer service would not do anything - he reviewed the video from that day and confirmed it wasn't me. He made copies of the generic form letters they sent me and also the pics and mailed them to GEMB - also course GEMB states they never rec'd them. I emailed the president of the GEMB, filed a complaint with the BBB and I'm also filing a compliant with the Office of Thrift Supervision. WE MUST STOP THIS INEPT PERFORMANCE OF THIS COMPANY. If I was reimbursed for the time and effort I put into getting this bogus claim off my statement I would have lots of money! I found the above links and ideas from the following website: http://ge-money-bank.pissedconsumer.com/class-action-law-suit-time-gemb-crooks-20080927137202/1.html