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HD Camera World

HD Camera World review: Fraud & scam 53

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Author of the review
5:44 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Deceitful company 'the Camera Professionals' now sells under new name 'HD Camera World' ?
I was ready to order a video projector with www.TheCameraProfessionals.com because their price was so much lower than all the other companies, when I read about the 90 complaints for this company. One complaint said that they sell under different names in order to get away with their fraudulent schemes. When I tried to buy it from a different company I came across www.hdcameraworld.com who advertised the same low price. Being a bit more careful now I looked into the 'About Us' and discovered that the text is almost identical to the one of the cameraprofessionals. So be warned - most probably the same deceitful company is behind it.

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Sylvia
Sep 16, 2008 5:29 pm EDT

I called to order an Olympus SP 550 UZ on sale for $169.99 when i tryed to order it without the " accessories" such as the memory card or batteries, they told me I had to order online and was very rude and abusive, but for some stupid reason i decided to go ahead and order the camera online (because i thought it was a good deal) I ordered the camera, waited 6 days and no camera delivered, so i tryed to track it online, couldnt get anywhere, when i called them back, they told me that if i didnt purchase an $69.99 warrenty on the camera, then they are not going to deliver my phone and have the audacity to charge a 15% cancellation fee!.. I told them to cancel my order and a 15% late fee better not be charged and then was hung up on. WARNING! DO NOT ORDER ANYTHING FROM THIS COMPANY, IT IS A SCAM OF THE HIGHEST ORDER AND IF THERE ARE ANY ATTORNEYS LOOKING FOR A CLASS ACTION LAWSUITE, YOU GOT ONE HERE.

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Carol Dobrowolski
Sep 24, 2008 1:27 pm EDT

I ordered a canon zr900 camcorder earlier today. James the sales person was a jerk! I got a very bad feeling after ordering because he didn't know what he was talking about and the price was always changing. Than i looked for reviews on that place...all bad. So I called to cancel. I got him again and he was rude but he said yeah ok I'll cancel it but he had no cancellation #. I called my credit card company and said not to put the charge through but they can't do anything til the charge comes through. I put a BIG note for the UPS man to send all packages back to sender. Still somehow I have a bad feeling this is not the end of it! I blocked my call when I called them back and than said I wanted to add more to the order so they wouldn't hang up on me again. I'm going to Wolf camera after this and buying the camcorder there where I can see what I'm getting.

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L Siegs
Oct 17, 2008 12:27 pm EDT

I can't even believe that the Fair Trade Commission allows this company to operate. They sent me a damaged camera of which I had the same experience ordering. I ordered this camera for a 3 week trip to the Mediterranean. I opened the box and packed it into it's new case (not purchased from these yahoo's), then packed into my suitcase; only to attempt my first picture in Milan, Italy. The screen on the camera was all lite up brillant pink & took nothing but pink pictures. I returned from my trip, with no pictures, to call HD Camera & tell them my dilemma of which the manager said sorry but you are 18 days past our warranty; you'll have to deal directly with Olympus. The camera started out at $269.99 & the only thing I agreed to was the "special" battery it was supposed to have taken to operate this camera (turns out a lie). Somehow I ended up being charged $469.00; the chargeable battery was $200.00 which i could have bought for $30 at Walmart. DO NOT BUY FROM THESE CROOKS! You'll pay more from somewhere else but you'll know what you've gotten!

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mike
Oct 29, 2008 4:09 pm EDT

This company offers low prices, then if you don't buy over priced accessories, they tell you your item is backordered indefinately. What a bunch of crooks. DO NOT BOTHER WITH THIS COMPANY !

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tax master
Nov 17, 2008 2:51 pm EST

Wow, I read a complaint from Milisa (I think that was the name) and it was exactly what happened to me.
Ordered a Canon ZR950 for my dad's BDAY from HD Camera World, and it never came... so I called, waited for 45 m inutes on the phone (note, Milisa emailed, but no email is listed anywhere I could find).

When they came on the line, they said, "Sorry, we see a different addresses then billing, so we didn't ship it yet", after they got more info and credit card security info, they then told me it didn't come with batteries, and it would be another 200 for all the needed stuff.
We then looked at the website together and I asked the salesmen, "put your self in my shoes, do you see any option anywhere, where I need to buy the battery?"
His reply, "What would you like me to do?"
I said, "Make it right... discount it." He then transfered me to the manager, who wasn't there and we canceled the order.

This makes me very glad for my dealings with companies that treat me well, Amazon here I come, back home. As a sales person myself, I am amazed that price alone is not always the key.

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radfixer
East Liverpool, US
Dec 29, 2008 5:41 pm EST

I read this too late. ordered 5.0 nikon for 69.95. It did not come after 2 weeks. I called they told me i needed special batteris for this camera. they sent me a 7.1 nikon and a 20.00 battery charger with batt and it cost 149.00. Im happy with camera but i got took on the charger. Lesson learned

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Greg
US
Feb 18, 2009 4:37 pm EST

I ordered a Canon G9 on December 9, 2008.

The price listed was $269.99. The item on HDCameraWrold.com's website AND my invoice reads:
"Canon PowerShot G9 12.1MP Digital Camera with 6x Optical Image Stabilized Zoom".

Shortly after I placed my order, I received an email:
"Thank you for your order. Your order number is 14750, placed 12/9/2008 at 11:59AM.
Please Call [protected] to confirm your order."

When I call the toll-free number, I was placed on hold, transferred and the told that this camera is no longer available and that I would have to buy a "US version" for $569 if I wanted the camera. I asked them why the camera was still on sale for $269.99 on their website. The person on the phone said "our technician" must not have deleted the item yet. No where in the item listing does it state this is an imported version. I asked the sales rep why he was trying to "bait and switch" me and he said he was not. I told him I was going to report him to the BBB and he hung up on me.

I am changing my credit card number (I placed my order on line and thought this was a legit shop). Stay away and beware!

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Diane
Saylorsburg, US
Feb 20, 2009 3:22 pm EST

I am so happy for this site! I was about to buy from them and did a search on their name to just double check and see if anyone complained about them. Thank y0u all so much for posting your stories and saving me from all that grief.

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Mad as Hell
US
Feb 23, 2009 6:23 pm EST

I got burned too by this place. Wished I had done some research on them! I contacted my card company and they said they would handle it. I am contacting a law enforcement agency about them and I suggest everyone who has dealt with them do the same.

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Arnold
US
Aug 05, 2009 6:40 pm EDT

Ad state free shipping on site but when checked out, charged for shipping. I called and they said they don't offer free shipping on GPS. I ordered anyway. When I called to confirm order as they requested, they tried to sell me maps, Said GPS doesn't come with Maps installed! It does for the same unit on other sites at about the same price! I canceled otrder! They are either taking the maps off the unit to bump the price or trying to sell you maps that are already preloaded!

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Sandy
Aug 08, 2016 5:02 am EDT

DO NOT ORDER FROM THIS WEBSITE! You are enticed by their great prices and then you don't get your order until you call and they try to upsell you! Once you catch on to their game they tell you you can't cancel. There is NO cancellation policy on their website and they still want to charge you! Buyer BEWARE! Rude people and bad scams; spend the extra money from someone reputable!

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jeri
Aug 08, 2016 5:02 am EDT

I ordered a replacement camara for my son at CamaraWorld. We never had any problems with the previous Kodak camara, however the camara from CamaraWorld would not turn on. We replacement batteries, still will not turn on. I called Camara World to see about getting a refund or an exchange for the exact same camara. I was informed it was passed 7 days from the order and there was nothing they could do for me. I feel if you are going to advertise "good customer service", you should give good service and take back the faulty camara. I think this company is a real scam and hope more people don't get sucked into this company by low prices, because you will not receive the type of service needed to keep customers coming back. I am sure camara world looses customers daily, due to service

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Abdel
Aug 08, 2016 5:02 am EDT

Hi!
I was about to place an order in this web site when I google buying from HD camera world and i saw all this comment.Thank to you guys, I will never buy from them