Menu
For Business Write a review File a complaint
Hilton Head Guest Services

Hilton Head Guest Services review: Credit Card Fraud 41

T
Author of the review
2:05 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 21 April 08 my wife and I attended a time share sales presentation at Coral Sands Resort, Hilton Head, South Carolina by Hilton Head Guest Services. We had purchased a prepaid vacation offer for an agreed price of $100 on 2 Feb 08. I gave Hilton Head our credit card number and authorized them to only withdraw $100. We attended the sales presentation but were not impressed nor did we buy. Later we discovered they had resubmitted an additional service fee of $200 and they have refused to explain what the fee is for.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

41 comments
Add a comment
A
A
Adriennepu
Kennesaw, US
May 24, 2013 10:02 am EDT

I am so disgusted with This Company . We canceled did not purchase the Timeshare and somehow they are reporting on our Credit Report that we owe them 5, 000. Plus they reported us to a Nasty Collection Agency . When I attempted to situation to them they were said you Owe this and would not let me speak. We never used this Timeshare and it is a real Scam . Do not get suckered in to this Scam . We will continue to Fight this Battle.

More Hilton Head Guest Services reviews & complaints

Hilton Head Guest Services - rip off 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.