I received the offer as so many others have, of a 7 day cruise. There were port taxes and fees of $598 and I was perfectly willing to pay this. However, when I received my Travel Request Form, it stated that at time of confirmation, I would also have to pay a minimum of $223 to $362 per person. I called, expecting to confirm that these additional fees were to pay for any upgrades that I might request. I was told that no, this additional amount was for additional fees and taxes and that would only get me a tiered bunk bed in an interior room, and that there would be ADDITIONAL FEES for any upgrades to an ocean view room. Are you kidding me? That would mean their "taxes and fees" would total anywhere between $1000 and $1400! I have booked balcony rooms for just barely more than these "fees" are. What a shame that this company actually exists to rip off people in this horrible way! Tell me, what exactly is their "INCENTIVE"?
The complaint has been investigated and resolved to the customer’s satisfaction.